Always gave feedback from the viewings without our need to chase them up. Every step of the way (as sellers), we were informed of what was happening. I also appreciate that we were selling in a diff... See more
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Company details
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Henry Adams: estate agents, lettings agents, chartered surveyors, auctioneers, commercial, rural & development experts with offices in Sussex, Surrey & Hampshire
Contact info
Baffins Lane, PO19 1UA, Chichester, United Kingdom
- henryadams.co.uk
No recent history of asking for reviews
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Replied to 70% of negative reviews
Typically replies within 1 week
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Very disappointed to say the least
Very disappointed to say the least. They are very nice to you before you move in, after paying rent and deposit you will see hell. I stayed for days with no hot water in December, making numerous calls and emails and being told stories. I stayed for months with damp and mold and nothing was done, only for them to make efforts to change the place for the new tenant when I was to move out. The house was extremely cold. The worst experience ever, paying a lot of money for rent for nothing.
The team were helpful in securing a new…
The team were helpful in securing a new tenant and once it was confirmed all went to plan !
As a landlord we have had a few issues…
As a landlord we have had a few issues with our small house but our agents, Henry Adams, have been understanding, efficient and generally very helpful.
Henry Adams Estates Petersfield
Henry Adams Estates, Petersfield ,The Best service ever, Great team, Went into their office being stressed about my next house rental accommodation. When I stepped into Henry Adams offices to enquire about House rentals, I was attended by Lisa Holt, Ana and Siobhan showed me a range of houses that best described my request and need. I was happy to choose a house that I wished to rent, got assisted and advised throughout and was kept updated and communicated to until I got the house and I am happy beyond words.Thank you Henry Adams @Petersfield office
Great service from the Lettings Team at…
Great service from the Lettings Team at Storrington!
'We' found a property we liked and a viewing was promptly arranged at a convenient time for 'us' (my partner!). Communication was great, got in touch when they said they would and the landlord requested a meeting before offering the tenancy to us which Henry Adams accommodated at their branch and even provided tea & coffee! Very friendly, helpful and communicative and quickly resolved a hassle we had with rightmove who manage the referencing. I think I would have preferred they handled referencing themselves as I feel they would have been more competent at it than rightmove were; hence the 4 stars.
The welcome pack left for us when we moved in was lovely and they worked with my short-notice, very changeable, work schedule on key collection day which turned out to be nice and easy.
Overall, great service moving in, if we move out (hoping not to!) then I'll try and remember to update this review!
A fabulous service!
A fabulous agency who both helped my husband and I and my mother find our homes. They listen, they care, they are attentive and very importantly for my husband and I they are LGBTQI friendly.
It's a shame 1 star is all I can put
It's a shame 1 star is all I can put, they don't take care of their tenants, the landlord has taken months to do basic things. Thought to edit to address the comment, contacting the letting agency as requested under has been done multiple times but simple request are not answered and neither are the serious ones. So maybe a bad review is just the way to get their attention. Good to know... :D

Reply from Henry Adams
Highly Recommended
Would highly recommend Henry Adams Lettings - I am with the Bognor Regis office and the entire team are professional, efficient and friendly. My main point of contact is Alison and she has been outstanding in helping to resolve an issue - regularly calling and emailing to keep me updated and is extremely understanding and efficient - her help has been very much appreciated.
Seamless, helpful & professional
This is my first time renting with Henry Adams (Billingshurst). From the Get-go From the first initial viewing to the final offer they have been incredibly helpful swift and smooth throughout the entire process. I'd like to personally thank Alex Bush for being amazingly helpful with any issue I had, have to say I couldn't be happier and he provided the best customer service I've experienced in the renting process.
Thanks again.
Highly recommended
Henry Adams has been great throughout the entire process of re-letting our flat. Our main contact was Charlie and he was always readily available, friendly and helpful with every query we had. I really appreciated his down to earth manner and honest advice and he was sensitive to our wishes, never pushing us to accept a potential new tenant that we didn’t feel comfortable with. Everything ran smoothly with setting up the new contracts and arranging the handover to our tenants. Thank you Henry Adams, would highly recommend!
Throughout the years of renting my…
Throughout the years of renting my house, I have been lucky to have Michelle Tattersall looking after my property. Hard working, honest and understanding; and a huge asset to Henry Adams. Thanks for all your help Michelle. Best wishes Sandy x
Renting with Henry Adams
Have been renting with Henry Adams for just over two years now. Straight forward, professional and helpful. Monique has been our point of contact, and has recently helped us secure a periodic lease renewal. Thank you
Peace of Mind and Practicality
As we live in France, we have Henry Adams to take care of our apartment in the UK and they have been so very well for ten years. The service is excellent and their management more than anything provides peace of mind - they have always been able to find good tenants quickly. Any maintenance issues are sorted out without delay from their raft of electricians, plumbers, handymen etc. Thoroughly recommend.
Henry Adams Perfection
We approached Henry Adams Chichester and from the moment we went in the door it was 101% perfect service. We were looked after by Lesley-Anne who took us round the house at a leisurely pace. No rush answering our questions. We filled in the application form after a few minor queries all was set up for our move.
Today we are in our new house thankfully we went to Henry Adams Chichester and would recommend them.
Professional and helpful
Everyone was very helpful.
Everyone was very helpful.
Excellent service and very professional.
Thank you
Highly recommend Henry Adams
Henry Adams, and in particular Lesley-Anne, were extremely helpful in finding us a rental for my elderly parents. Communication was good and once a property had been decided on the whole process was very smooth and efficient. Their 6 month rental is now up so we have once again asked Lesley-Anne to help find us a new property.
Pastiest and understanding
This is our first secured rented property and Henry Adams have been incredibly helpful all the way through. Our agent Charlie salter has been patient and very understanding of our situation he has answered all our questions that we’ve had.
The processes has ran smoothly and we couldn’t be more happier with the customer service that we have received.
Team were exceptional from enquiry…
Team were exceptional from enquiry through to getting keys.
10/10 service from Charlie.
Have used before, will use again.
Thank you so much Monique Holden and…
Thank you so much Monique Holden and Henry Adams for your fast and efficient service.
All the staff of Henry Adams chichester are highly professional. Especially Monique Holden, Charlie Salter and Nichola.
I am highly recommending Henry Adams for your estate Agency Services.
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