HERA Clothing  Reviews 8,533

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the impressive materials and craftsmanship that result in comfortable, durable, and stylish clothing. Many appreciate the accurate sizing, especially for jeans and joggers, which often fit well and are suitable for various body types, including taller individuals. The delivery service is frequently highlighted as quick, efficient, and reliable, with many orders arriving earlier than expected. However, some customers experienced issues with the ordering and returns process, including receiving incorrect items and being asked to pay for returns. A few reviewers also noted a decline in product quality over time, with some items showing wear and tear quickly. Additionally, some people found the sizing to be inconsistent, particularly with certain styles of jeans and oversized tops, and a small number felt the products were overpriced for the quality received.

What people talk about most

Product

Customers had positive experiences with product quality and fit. Many reviewers praise the high quality,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the high quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency. Many... See more

Order

Users describe positive interactions with order. Many customers praise the quick delivery, with some... See more

Price

Clients share ambiguous opinions on price. Many reviewers find items to be of high quality for a decent or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered from Hera Clothing and I’m genuinely impressed with the quality. The hoodie is by far the best I’ve ever owned. Incredibly soft, extremely comfortable, and an absolute pleasure to... See more

Company replied

Rated 5 out of 5 stars

Absolutely love these grey straight leg joggers from Hera. The fit is really flattering and true to size, with a comfortable waistband that doesn’t dig in. The fabric feels soft but still structured... See more

Company replied

Rated 5 out of 5 stars

The quality of Hera products is absolutely excellent, they look great and they’re super comfortable. I particularly love the joggers and leggings because they’re perfect for taller people, the length... See more

Company replied

Rated 5 out of 5 stars

The Company was very efficient and helpful. I ordered some clothing which was the wrong size. My mistake and I mislaid the refund voucher issued. They tracked back the order without delay and immedia... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Women's Clothing Store

About HERA Clothing

Written by the company

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About HERA Clothing

The home of the original spray-on jeans. Explore our men's and women's collections of denim, loungewear and casual daywear. Proudly designed in the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Had a great price on some joggers

Had a great price on some joggers, so I bought two pairs. Great fit and really comfortable. Came nicely wrapped and postage was really quick.

January 2, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following your recent purchase through us.

We are so happy to hear that the service received has met your expectations.

We hope that you will be returning to shop with us again soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

Easy to use

Easy to use, found gift card and email was issued on time, would use again

December 22, 2025
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following your recent purchase through us.

We are so happy to hear that the service received has met your expectations.

We hope that you will be returning to shop with us again soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

All good

All good, nice product, quick delivery 👍🏼

January 13, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following your recent purchase through us.

We are so happy to hear that the service received has met your expectations.

We hope that you will be returning to shop with us again soon.

Thanks
Team HERA 🖤

Rated 3 out of 5 stars

Clothes are good quality but the fit is…

Clothes are good quality but the fit is off. Either too small or way too big. Returns a bit of a nightmare but Zoe in customer services is really good. Unfortunately had to return all the items I ordered.

January 7, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you so much for taking the time to leave feedback on your recent purchase through us.

We are sorry to hear that you are having trouble with the sizing of the product. If you ever need help with finding the perfect fit for you please do reach out to us customerservice@heraclothing.com and we would be more than happy to assist you.

Thanks 🖤
Team HERA

Rated 5 out of 5 stars

I ordered a hoodie that turned up like…

I ordered a hoodie that turned up like someone had opened it and resealed the parcel. I complained immediately and the customer service was excellent in how they responded and rectified the issue instantly. Thank you.

January 10, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following your recent purchase through us.

We are so happy to hear that the service received has met your expectations.

We hope that you will be returning to shop with us again soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

The clothes are great quality

The clothes are great quality, fast delivery and no unnecessary packaging. So happy with each item

January 5, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following your recent purchase through us.

We are so happy to hear that the service received has met your expectations.

We hope that you will be returning to shop with us again soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

Been looking for a decent Gillet for…

Been looking for a decent Gillet for years and finally came across the HERA gillet and it’s perfect!

January 12, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following your recent purchase through us.

We are so happy to hear that the service received has met your expectations.

We hope that you will be returning to shop with us again soon.

Thanks
Team HERA 🖤

Rated 4 out of 5 stars

Poor sizing Let it down

I ordered some wide leg jeans in 2 colours.
The black ones fit perfectly like they have been made for me, very comfy and flattering. But the blue ones are a little tight and not has flattering. But I know the size up will be too big.
Don’t understand why when they are the same Jean!? Annoying

January 7, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you so much for taking the time to leave feedback on your recent purchase through us.

We are sorry to hear that you are having trouble with the sizing of the product. If you ever need help with finding the perfect fit for you please do reach out to us customerservice@heraclothing.com and we would be more than happy to assist you.

Thanks 🖤

Rated 1 out of 5 stars

Where is my order this still hasn’t…

Where is my order this still hasn’t arrived been over 2 weeks

December 29, 2025
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey,

Thanks for taking your time to leave a review! We’re sorry to hear your parcel has been delayed. We can see that our customer support team have resolved this for you and a replacement is on it's way.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

Great first time purchase and quality goods

Ordered a T-shirt recently to try out Hera’s process. Can honestly say there wasn’t a single issue at all, I was able to track my order which came early and the T-shirt itself, most importantly, was packaged well and is of high quality. The T-shirt is fully embroidered too rather than a sticker just hot pressed onto it, which I didn’t realise until it arrived. This ups the quality and premium feel even more. I’d recommend Hera to anybody 100% from my experience… if you see something you like, grab it and give them a go as it seems you can’t go wrong. Thanks Hera for a good experience!

January 6, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following your recent purchase through us.

We are so happy to hear that the service received has met your expectations.

We hope that you will be returning to shop with us again soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

Great experience clothes fit perfectly…

Great experience clothes fit perfectly great quality will be a returning customer

December 30, 2025
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following your recent purchase through us.

We are so happy to hear that the service received has met your expectations.

We hope that you will be returning to shop with us again soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

Really great quality clothing

Really great quality clothing. I purchased a pair of jeans and the staple over sized hoody-both fit perfectly!

December 31, 2025
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following
your recent purchase through us.

We are so happy to hear that the service received has met
your expectations.

We hope that you will be returning to shop with us again
soon.

Thanks
Team HERA 🖤

Rated 1 out of 5 stars

Very disappointing for the price they…

Very disappointing for the price they asking the quality is not good

January 20, 2025
HERA Clothing  logo

Reply from HERA Clothing

Hi 👋

Thank you for your feedback.
We are sorry to hear that the item purchased does not match
your expectations on this occasion.

If you ever need any further support with your order, please
be sure to reach out to our Customer Care team at -
customerservice@heraclothing.com.

Thank you 🖤
Team HERA

Rated 5 out of 5 stars

Very helpful.

Very helpful.

January 7, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following
your recent purchase through us.

We are so happy to hear that the service received has met
your expectations.

We hope that you will be returning to shop with us again
soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

I love their products

I love their products, always amazing quality and delivery is on time if not quicker. Couldn’t recommend more

January 6, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following
your recent purchase through us.

We are so happy to hear that the service received has met
your expectations.

We hope that you will be returning to shop with us again
soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

Quick delivery and good quality trousers

January 1, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following
your recent purchase through us.

We are so happy to hear that the service received has met
your expectations.

We hope that you will be returning to shop with us again
soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

Gret quality hoodie

Gret quality hoodie! Nice and heavy cotton.

January 2, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following
your recent purchase through us.

We are so happy to hear you love your hoodie! Thank you for your support.

We hope that you will be returning to shop with us again
soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

Amazing quality

Amazing quality, sizing is great and love the different options for lengths. Always recommend & will continue to buy from Hera.

January 4, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following
your recent purchase through us.

We are so happy to hear that the service and product received has met
your expectations.

We hope that you will be returning to shop with us again
soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

Impeccable clothing as always

Impeccable clothing as always, great fit

January 4, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following
your recent purchase through us.

We are so happy to hear that the service received has met
your expectations.

We hope that you will be returning to shop with us again
soon.

Thanks
Team HERA 🖤

Rated 5 out of 5 stars

Joggers and Jeans

Absolutely love these grey straight leg joggers from Hera. The fit is really flattering and true to size, with a comfortable waistband that doesn’t dig in. The fabric feels soft but still structured enough to look put-together rather than slouchy. They’re perfect for everyday wear – I’ve worn them lounging at home, doing jobs, and even styled them up with trainers and a jacket. The straight leg cut gives them a more elevated look compared to typical joggers. Great quality and definitely worth the purchase.
I also have every pair of wide leg jeans and they are now the only jeans I own!

January 2, 2026
Unprompted review
HERA Clothing  logo

Reply from HERA Clothing

Hey 👋

Thank you for taking the time to leave feedback following
your recent purchase through us.

We are pleased to hear that you love our straight leg sweatpants and our jeans!

We hope that you will be returning to shop with us again
soon.

Thanks
Team HERA 🖤

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