I recently ordered from Hera Clothing and I’m genuinely impressed with the quality. The hoodie is by far the best I’ve ever owned. Incredibly soft, extremely comfortable, and an absolute pleasure to... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Absolutely love these grey straight leg joggers from Hera. The fit is really flattering and true to size, with a comfortable waistband that doesn’t dig in. The fabric feels soft but still structured... See more
Company replied
The quality of Hera products is absolutely excellent, they look great and they’re super comfortable. I particularly love the joggers and leggings because they’re perfect for taller people, the length... See more
Company replied
The Company was very efficient and helpful. I ordered some clothing which was the wrong size. My mistake and I mislaid the refund voucher issued. They tracked back the order without delay and immedia... See more
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Company details
About HERA Clothing
Written by the company
About HERA Clothing
The home of the original spray-on jeans. Explore our men's and women's collections of denim, loungewear and casual daywear. Proudly designed in the UK.
Contact info
Festival House, Jessop Avenue, GL50 3SH, Cheltenham, United Kingdom
- customerservice@heraclothing.com
- heraclothing.com
4.4
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Excellent
Quick delivery, decent price and excellent quality clothing. Highly recommend.
December 10, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Missing Parcel
We often don’t have an opinion on online customer service until we have a problem.
When Evri failed to deliver my Parcel, I contacted customer support who confirmed that they hadn’t had proof of delivery and swiftly arranged for a replacement to be sent - all within hours of my first contact. Thank you Hera for your excellent customer service!
December 8, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that you love the quality of our products.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
The hoodie is to die for
Clothes came in good time, and was happy with the discounts on offer.
The hoodie is the cosiest. The zip on it makes it top tier! The black ‘wide leg sweatpant’ is also great, but nearly too long on the legs. The jeans are nice but very stiff. Not sure yet if I’ll keep them
December 8, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that you love the products you have received, please reach out if you need any further support with your order.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Once again top quality service from…
Once again top quality service from start to finish
November 21, 2025
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Fantastic experience great products and…
Fantastic experience great products and shipping was great
November 21, 2025
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
lovely quality ,first time for me to…
lovely quality ,first time for me to order as my son buys his own from you. The hoodie was exactly as shown and arrived on time.
December 5, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Decline in quality
Last year, I ordered a pair of cotton joggers, and they were fantastic quality. I still have them, and wear them regularly. When they went on sale again, I decided to order two more pairs, but the quality is much poorer now. I've worn them once only (just walking, and not for a great distance), and washed them once, and already the seam is coming apart, and the cotton is piling. I am so very disappointed, to be honest. I am probably going to have to get rid of them after 3-4 more wears, which is insane since the original pair is still going on strong after dozens of uses and washes.
December 1, 2025
Unprompted review
Reply from HERA Clothing
Hi 👋
Thank you for your feedback.
We are sorry to hear that the item purchased does not match
your expectations on this occasion.
If you ever need any further support with your order, please
be sure to reach out to our Customer Care team at -
customerservice@heraclothing.com.
Thank you 🖤
Team HERA
Had a missing parcel thanks to Evri but…
Had a missing parcel thanks to Evri but I got in touch with Hera and they sorted everything very quickly and efficiently. Brilliant customer service. Big shout out to Zoe for sorting everything . 5 ⭐ ⭐️⭐️⭐️⭐️
December 3, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Perfect quality of clothing
Perfect quality of clothing, fast delivery.
December 7, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Great service
Great service, amazing Black Friday sale and lovely thick quality joggers as always, only thing that could be improved would be length options
December 1, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations and we will pass your feedback about length onto our product team.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
1st order from your company finding…Delivery service was great
1st order from your company finding what I wanted was easy,delivery the next week ...great service
December 1, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Black Friday purchase so great value…
Black Friday purchase so great value and the turn around wi the in 24 hours. Couldn’t fault it.
Quality of the item great too.
Thank you Hera
November 28, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
First time customer
First time customer. Ordered a pair of jeans in 28in waist. Came and they were absolutely massive. Closer to a 38in waist. Had a logo inside which said 28in. Unless I’ve lost half my waist line since ordering, which is goals, they were not sized correctly.
Disappointing, as the jeans were really nice. But, I don’t fancy wearing braces to be able to wear clothing, or to start a new career as the local clown.
Item has been returned, which I was charged for. Loved that part almost as much as the overnight weight loss.
December 3, 2025
Unprompted review
Reply from HERA Clothing
Hey👋
Thank you for your feedback. We’re sorry to hear that the item you received didn’t match your expectations on this occasion.
We couldn’t find any record of you reaching out to us directly, and we wish we’d had the chance to resolve this for you.
If you ever need any further support with your order, please reach out to our Customer Care team at customerservice@heraclothing.com
and we’ll be happy to help.
Thanks
Team HERA 🖤
The quality of HERA never fails me
The quality of HERA never fails me. I've tried other brands for joggers and trousers and HERA comes out on top every time. Quick and efficient delivery as well 👌🏼
December 1, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Came quicker than expected .
Came quicker than expected .
Lovely dress very comfortable .
Thinking of getting another in another colour.
December 1, 2025
Unprompted review
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
Reply from HERA Clothing
Hey 👋
Thank you for taking the time to leave feedback following
your recent purchase through us.
We are so happy to hear that the service received has met
your expectations.
We hope that you will be returning to shop with us again
soon.
Thanks
Team HERA 🖤
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