Heravislondon Reviews 23

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute crooks. No goods arrived, despite several assurances that they were on their way. Then they blamed Christmas, Black Friday, the banks and anything else that they could think of to justify a... See more

Rated 1 out of 5 stars

Ordered a coat in plenty of time for Christmas but never arrived. Asked for refund and was never refunded. Do not use this company. Total con.

Rated 1 out of 5 stars

Ordered slippers before Christmas didn't arrive so sent e mail at start of January was told they would look into it. So far have heard nothing so ask for refund. No slippers or refund don't buy anyth... See more

Rated 1 out of 5 stars

Ordered boots in December but never received them. Advised would send a refund, but this never happened. Despite sending emails, I never had any further contact from the company. Wish I had seen the... See more


Contact info

1.6

Bad

TrustScore 1.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought some waterproof shoes

Bought some waterproof shoes. Not received. Emailed company no response. Their page shows 4.5 stars from trust pilot. I cannot verify that on trust pilots own site.
They say they are based convent garden London, telephone no is French mobile .

November 3, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look