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Herb Affair Reviews 614

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TrustScore 5 out of 5

4.9

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, with many finding them to be life-changing. The customer service is frequently highlighted as superb, with people appreciating the prompt, helpful, and human touch from the staff, especially a specific staff member, who is often mentioned for their knowledge and willingness to assist. Reviewers are particularly impressed with the quick response times to inquiries and issues, often receiving replies within minutes or hours. The ease of ordering and the company's commitment to resolving problems also contribute to a positive overall experience for most consumers. However, some people were dissatisfied with receiving incorrect products or experiencing shipping delays, and a few mentioned issues with deformed capsule parts.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with its quality and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their helpfulness and efficiency.... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Staff

Clients share overwhelmingly positive opinions on staff, consistently praising their helpfulness and... See more

Order

Consumers generally express satisfaction with their orders. Many customers praise the helpfulness of customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kristine's swift reply to my email was a bit jarring, but in the best of ways. Normally, I'm waiting hours, or even days, for a company to reply ... and the helpfulness of their responses runs anywh... See more

Rated 5 out of 5 stars

Ive been a repeat customer of Herb Affair for several years now and everything has been high quality and helpful products. The customer care team is honest, real people, real emails you can reply to w... See more

Rated 5 out of 5 stars

I was having a little difficulty assembly my capsules. I emailed customer service and Kristine responded the same day. She gave me some tips on assembling and it worked! I was successful in making... See more

Rated 5 out of 5 stars

I purchased both the filler and capsules. The quality is great and exceeded expectations. Customer service is superb and super responsive! I love my purchase and gladly write this review. One note... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence. Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals. We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible. With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters. Visit us at HerbAffair.com and experience the difference!

Contact info

4.9

Excellent

TrustScore 5 out of 5

614 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Holy cow!

Holy cow! This thing actually works! So many times items you order online are disappointment this one is NOT! SO INCREDIBLY GLAD I GOT IT!

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

Kristine from HerbAffair

Kristine from HerbAffair has been great with her information to help me find the best remedies for myself and my family. I greatly appreciate her promptness and willingness to answer all my questions.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Kristine was very helpful!

Kristine was very helpful when I left out an item. I reached out to ask if it could be added to my previous order. She added it and sent an invoice. I paid the invoice. It was done quick and easy. Thanks for great customer support!!!

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with her affair has been…

My experience with her affair has been great. I’ve had two packages to be missed delivered and her affair came through and made it a great experience By making sure that I have the herbs that I ordered and I really appreciate that what this company is doing and has done for me has been phenomenal. I am great to be a part of the herb affair community and also being able to better my health with organic herbs and learning how to synergetic put the herbs together as well as making my health better I once was type two diabetic, and now using the herbs from herb affair has been great. I am no longer on metformin so it has been great.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt, Courteous Service

Kristine's swift reply to my email was a bit jarring, but in the best of ways. Normally, I'm waiting hours, or even days, for a company to reply ... and the helpfulness of their responses runs anywhere from helpful, to "why did you even bother writing back?"

Not only was Kristine kind, friendly, and courteous, she was extraordinarily helpful! I am someone who cares more about how a company treats its customers than anything else and, thus far, Herb Affair and Kristine have made my experience top notch!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Kristine was enormously helpful

Kristine was enormously helpful. Always responded to my emails very fast. The product arrived today and I'm excited to use it!
Thanks Herb Affair!!!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

best customer service

I had a mixup with my order and the customer service was top notch. They were able to get a replacement shipped out immediately.

The products are top quality as well. Thank you!

October 18, 2025
Unprompted review

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