Herbiesseeds Reviews 

408
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly professional support team, and consistently excellent product quality across multiple orders over the years. Many consumers deeply appreciate receiving generous bonus seeds with their purchases, alongside experiencing reliable germination success, helpful assistance, and healthy plant growth. Some reviewers were not happy with significantly delayed shipping times, long delivery periods, poor communication, and missing tracking updates when ordering from abroad. Other people also noted encountering sterile seeds that unfortunately failed to sprout or germinate properly during their growing attempts.

What people talk about most

Product

Users describe ambiguous interactions with product, as many reviewers report high germination rates,... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers praised top quality genetics, excellent... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many loyal consumers praising the helpful... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some consumers praising quick delivery,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as many reviewers highlight speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The seeds, always, I mean always, germinate. They are feminised, so no nasty surprises. The resultant plants are amazing. They are super healthy, the buds are phenomenal, dripping resin and never fai... See more

Company replied

Rated 5 out of 5 stars

This wasn’t my first time ordering from Herbies and everything was smooth. The website is easy to navigate, and strain information is detailed. Shipping was quick and discreet, which is important to... See more

Rated 5 out of 5 stars

I've used Herbies the last two years...what i like is their constant response. I had a few seeds that didn't germinate...they replaced them with seeds, a credit, and i could use that 6 months later... See more

Company replied

Rated 5 out of 5 stars

I've bought my seeds exclusively from Herbies for 2 years. Why? Never bad seed or growth problem. I've tried other companies and had hit and miss issues. 100% positive with Herbies

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

408 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(408)

38 reviews in the last 12 months

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Rated 2 out of 5 stars

Customer No Service

Well I wasn't able to get passed the ordering process. I tried to by a standard ten pack that listed at 109.00 then jumped to 180+. I chatted with Olethia who was no help at all offered only that 180+was before discounts ok but other discounts were not automatically calculated. It's bait and switch operation which I thought was illegal.

July 7, 2026
Unprompted review
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Reply from Herbiesseeds

Hi,

We’re sorry the price at checkout was higher than expected and that our support team wasn’t able to clarify the situation right away.

We do not use “bait and switch” practices. Final pricing may vary depending on the selected options and applicable discounts. Please contact our support team so we can review the details and help resolve this.

Best regards,
Herbies Team

Rated 1 out of 5 stars

Beware not as it seems

Beware…. I ordered oregano and immediately after ordering I requested for any subscription to be cancelled. This was ignored and they emailed month later to say my next product was being delivered. I contacted to say I didn’t have nor want a subscription and no longer live at the address.

My bank stopped future orders and opened a dispute and then they responded offering a refund if I returned. I went to the house and new owners confirmed no delivery. There is no evidence of delivery and they offer 30% refund as a good will gesture! Never again! Untrustworthy, poor customer service and the product doesn’t meet the claims. Many reviewers highlight claims of delivery when no product arrives.

May 18, 2026
Unprompted review
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Reply from Herbiesseeds

Hi,

We’re sorry to hear about your experience. We always cancel subscriptions when requested by our customers, so it’s possible that an error occurred in this case.

Could you please provide your order number so we can review what happened and look into the situation?

Best regards,
Herbies Team

Rated 1 out of 5 stars

Do not order from Herbies seed bank…

Do not order from Herbies seed bank there seeds are bad and so is there customer service.

May 19, 2026
Unprompted review
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Reply from Herbiesseeds

Hi,

We’re sorry to hear that you had a disappointing experience with us. We always aim to make our customers’ experience as positive as possible, so we’d really like to understand what went wrong.

Could you please share a few more details about what happened with the seeds and our customer service? We’d be happy to look into it.

Best regards,
Herbies Team

Rated 1 out of 5 stars

Herbies Seeds are scammers!

Whatever you do, don't trust Herbies Seeds. I ordered 12 seeds, 4 different strains and they were all sterile. After messing me about for some time, they finally claimed to have sent me replacement seeds in March 2026. They have not arrived and I am out of pocket. They are a rip off and are not to be trusted. If you decide to ignore my comments here, then at least pay by VISA or Mastercard. That way you can file a transaction dispute (non receipt of goods or goods not as described) with your bank and get your money back if they scam you. Never pay by bitcoin or make a diirect bank account transfer.

March 24, 2026
Unprompted review
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Reply from Herbiesseeds

We’re sorry to hear about your experience. We do not deceive our customers, and we take claims like this very seriously.

Could you please provide your order number so we can review the case, check what happened with the replacement shipment, and investigate the situation properly?

Best regards,
Herbies Team

Rated 1 out of 5 stars

There's so many places to buy your…

There's so many places to buy your seeds just don't use this one .
Package never turned up and loads of emails and they refused to refund me .
Absolute load of liers and scammers .
Had to go through PayPal for refund .
DO NOT USE ...NOT TRUSTWORTHY

April 3, 2026
Unprompted review
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Reply from Herbiesseeds

Hi,

We do not scam our customers, and we take accusations like this very seriously.

We always aim to resolve delivery issues fairly, whether that means arranging a replacement or a refund where appropriate. Please send us your order number so we can review the case in detail and understand exactly what happened.

Best regards,
Herbies Team

Rated 1 out of 5 stars

It's hit or miss with seed quality

It's hit or miss with seed quality. Some are fresh, some are old. You might be disappointed. Zero customer support.

April 15, 2026
Unprompted review
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Reply from Herbiesseeds

Hi,

You can always contact our Customer Support and Quality Team by email or through the live chat on our website. To reach us via chat, simply start a conversation on the site and our team will be happy to help.

Best regards,
Herbies Team

Rated 1 out of 5 stars

Fraudsters

Fraudsters. Offer a quality team, but require and basically accuse the grower of not properly germinating, etc. In my case it was seeds that did not germinate and the prior batch was auto flower when I grow photoperiod, outdoors.
I will not purchase from American banks. This place says they come from outside the USA, but any reasonable prudent person knows you won't get them in days, as Herbies does. They come from American banks. I am a expert. I could tell by color of seeds there was doubt of success.
Last year,
I had plants taller than me.
Inconsistent and fraudsters based upon their marketing.
I'll seek other options for my planting. They caused me a wasted year with these terrible seeds.

Update. This is a cop out response. Herbies failed to reimburse me after my review.
They cannot be trusted. Look at the response date. Nearly six months later it's now addressed? They really care, don't they?
Growing season is long gone.
As I wrote in my first response.
Too big to fail.
They need to be "looked into".
M.N.

April 1, 2026
Unprompted review
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Reply from Herbiesseeds

Hi,

When customers contact our Quality Team about germination issues, we do ask for photos so we can better understand what happened and properly assess the case. This is a standard procedure used by seed companies when investigating germination concerns.

Regarding shipping, orders are fulfilled either from our U.S. warehouse for deliveries within the U.S. or from our warehouse in Spain. Fast delivery does not mean that the seeds come from third-party American seed banks.

Could you please let us know which seed banks and strains you experienced problems with? We’d like to look into this in more detail.

Best regards,
Herbies Team

Rated 5 out of 5 stars

Reliable experience

This wasn’t my first time ordering from Herbies and everything was smooth. The website is easy to navigate, and strain information is detailed. Shipping was quick and discreet, which is important to me. So far, germination has been good. I also like that they include free seeds with almost every order, sometimes those end up being not worse than what I put in my cart.

Customer support is professional and quick to respond. Reliable experience overall.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

They sent dead seeds on the resend then…

They sent dead seeds on the resend then again when I complained there seeds are tiny pale dead seeds do not use them a rip off I spent 270bucks for dead seeds

December 1, 2025
Unprompted review
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Reply from Herbiesseeds

Hi! This is the Herbies Seeds team. We’re really sorry to hear about this. Please rest assured that all our seeds go through quality checks and are stored under strictly controlled conditions. Could you please email our Quality Control team at claims@herbiesheadshop.com
so they can look into this and help resolve the issue. We always aim to sort out any concerns quickly and we’re on the customer’s side.

Rated 1 out of 5 stars

Bad seeds

Bad seeds, over priced, only 2 out of 6 sprouted and one of those is a MALE plant! The other one flowered way too early and was not great. (and yes, I very much know what I'm doing) Wish I would leave a photo to show you the male plant.

October 25, 2025
Unprompted review
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Reply from Herbiesseeds

Hi! This is the Herbies Seeds team. We’re really sorry to hear about your experience and understand how frustrating this can be, especially for an experienced grower. All our seeds go through quality control, though growing conditions can also affect the final outcome. We’d genuinely like to look into your case and help resolve it. Please contact our Quality Control team at claims@herbiesheadshop.com
and, if possible, include photos and your order details. We always aim to support our customers and find a fair solution.

Rated 1 out of 5 stars

its been over 3 months since order was…

its been over 3 months since order was placed told me order was ready to ship 3 months ago but they havent sent it dont waste your time and money

October 14, 2025
Unprompted review
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Reply from Herbiesseeds

Hi! This is the Herbies Seeds team. Please share your order number here in the comments or email us so we can quickly check the status. We’d like to reassure you that we haven’t had delays like this recently. There were some delivery delays to certain regions of Australia during the summer, but this issue has already been resolved. If a shipment is ever delayed due to the delivery service, we always notify our customers and stay in touch. We never leave our customers in the dark. We truly want to look into your specific situation and help as soon as possible. Please get in touch with us.

Rated 5 out of 5 stars

Ordered from Herbies from Australia

Ordered from Herbies from Australia, my initial purchace was siezed in Sydney . I reported this to Herbies Seeds and my order was resent with some additional free seeds which successfully arrived a short time later . Absoloutly amazing service, looking forward to a successful grow season .
Thank you for your great service .

August 1, 2025
Unprompted review

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