Heretoserveyou Reviews 

216
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Not surprised with all the negative reviews they did the say thing to me.Pre ordered batman girls night out pack and never got it. At all told them multiple times to give me a refund back never did. G... See more

Rated 5 out of 5 stars

My first time ordering from Heretoserveyou.ca and I was a bit nervous as I always am ordering online from a new company. However, my nerves were quickly put to rest with clear communication and fast s... See more

Rated 1 out of 5 stars

Avoid this seller. No contact, no response to attempts to communicate. Orders going back six months never shipped, well past the listed shipping date. On top of that add misleading shipping dates on... See more

Rated 5 out of 5 stars

Wanted to review these guys earlier, but the day after my first order arrived...I decided to order from them again. So here is a two experience perspective. Both times The shipping experience was an... See more

Company replied

Company details

  1. Toy Store
  2. Collectibles Store

Written by the company

We are a 100% online toy store located in Windsor, Ontario. Founded in 2021, we carry the best toys from all over the world including Action Figure, Statues, Funko Pop and Stuffed Animals. Provide customers with an easy to use website that offers fast shipping and great customer service. We're committed to providing you with the safest possible shopping experience because we know how important it is for children's safety!


Contact info

3.4

Average

TrustScore 3.5 out of 5

216 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(216)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first time ordering from…

My first time ordering from Heretoserveyou.ca and I was a bit nervous as I always am ordering online from a new company. However, my nerves were quickly put to rest with clear communication and fast shipping. My order arrived in perfect condition. Will definitely shop with them again!!

September 17, 2024
Rated 1 out of 5 stars

I ordered 4 series and only 3 arrived

I ordered 4 series and only 3 arrived. I called and left a voicemail and no call back. I spent $111 so I feel I gotten taken advantage of. I did not receive all the products, no call back, no refund, or a late arrival of the missing product. Nothing, crickets from customer service.

September 24, 2024
Heretoserveyou logo

Reply from Heretoserveyou

Hi Cristina, We have checked your order and it seems your all 4 items are delivered, 4th item was delivered seperately as it was available at our different warehouse. We have the Tracking information which is already forwarded to you via LIVE Chat on our website and Via Email.

We have the record, which shows your email got the response within 15 minutes of your email received by our customer support. Plus, we have also replied to your LIVE Chat on our website both response include the information of tracking of 2 shipments which shows delivered.

Please do not share the wrong information and false claim as it impact our business. We cannot attach the Screenshots here otherwise we would have done for your reference.

When you get a change to check you Emails and realize that we have replied to your emails and all items have been delivered in mint condition please remove this review.

Rated 5 out of 5 stars

Exclusive GI Joe

Wow, another great experience from Here to serve. What a great company.
Huge selection, reasonable prices.
Good delivery service as well.
Thank you.

September 2, 2024
Rated 5 out of 5 stars

Very Satisfied

Fairly priced and came through on a high demand pre-order.
Great first time experience.

July 26, 2024
Rated 1 out of 5 stars

They packed three figures and I skinny…

They packed three figures and I skinny box not made for three figures and bent the top of the one box

August 6, 2024
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Reply from Heretoserveyou

Hi Curt,
We have just checked your order and it seems you choose the "OUT-OF-BOX Collector" Shipping method which is why your order was ship out with minimum packaging. If you are IN-BOX Collector and need the item in Mint Condition please choose IN-BOX COLLECTOR Shipping at checkout.

In case if you want to return the items you may contact us at info@heretoserveyou.ca

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