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Rated 5 out of 5 stars

Absolutely love these products! Have bought in store and on line (easy and quick delivery). The package is fun and love that they get your flo changes and gives you variety. Most importantly it’s safe... See more

Rated 1 out of 5 stars

Really poor customer service. Product has a THICK band that is MUCH larger - and different fabric than pants- that cuts into anyone with - well - curvy hips! NO REFUNDS - be careful. They say its fo... See more

Rated 3 out of 5 stars

Bought M which were far too tight causing me alot of marks, bought a pack of 3 L (14-16) and were still extremely tight causing me marks. I would buy atleast 2 sizes up, they say its down to bloating... See more

Rated 5 out of 5 stars

Edit: issue has been sorted out, so I’ve changed my review. I wanted to cancel my membership/subscription but my email address isn't recognised so I can't sign in. And yet I'm receiving emails from... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Hygiene Articles Wholesaler
  3. Toiletries Store

Written by the company

Shamelessly natural period, sensitive bladder and sexual wellness care - so you can feel crazy confident and empowered in life's messiest moments. Only natural, never harmful, always adorable.


Contact info

3.4

Average

TrustScore 3.5 out of 5

500 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic natural tampons

I can't recommend this company and its products enough. Female owned their natural sanitary products are devoid of any harsh chemicals and are 100% cotton.
They are very absorbent and have improved my daughter's menstrual cramps significantly since using them. Sustainable products at a great price. Give them a try.

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Sneaky pre order box automatically ticked

I regular order items from Here We Flow for my daughter. When I went to place an order today I noticed they had pre ticked the "re order every 3 weeks" I despise companies that do this sort of thing so cancelled my order and found the Boots supply the same items and are cheaper.

August 26, 2024
Unprompted review
Here We Flo logo

Reply from Here We Flo

Hey Peter! Thanks for your review- we are sorry you were unhappy with the functioning of our website! We used to have this box unticked but seeing as our customers need our products on a regular basis, we were recommended to use this as a default option. You can easily manage or cancel the subscription by logging into your account. Please drop us a line at hiya@hereweflo.co if you want any help with this 😊

Rated 3 out of 5 stars

Really disappointed

Really disappointed, brought 2 pairs of the period pants but they're awful.
Both pairs leaked after a couple of hours
Tried emailing the customer service and heard nothing at all.
Don't waste your money.

***EDIT***
10/08
After a very long wait I did receive a response from customer services and they refunded my purchase.

July 18, 2024
Unprompted review
Here We Flo logo

Reply from Here We Flo

Hey Vixy! We are so sorry to hear about your experience- I cannot find any emails from you about this, please can you email hiya@hereweflo.co and we can help you out! 💖

Rated 5 out of 5 stars

Using period pads for years now

I have been using Flo pads for over 3 years now. Initially I was attracted by their eco-friendliness as I did not cope with reusable options. They are super soft and comfortable to wear and really absorbant. Only had one leak overnight in the entire time I’ve used them which is a much better performance than other mainstream brands I had been using

April 23, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor communication

Very poor communication, no reply to my emails. You cannot return or even exchange items so I wouldn't shop with them again. You can return swimwear with no issues so I don't know why they have this policy, for their benefit rather than their customers I expect.

March 11, 2024
Unprompted review
Here We Flo logo

Reply from Here We Flo

Hey! We are really sorry about your experience! Due to the intimate nature of our items, we don't currently accept returns. Swimwear normally comes with a protection layer so they can be returned, however, our pants do not have that on them. Hope this helps! Please contact us at hiay@hereweflo.co if you need anything else.

Rated 5 out of 5 stars

Nearly 2 weeks and no response from customer service

Edit: issue has been sorted out, so I’ve changed my review.
I wanted to cancel my membership/subscription but my email address isn't recognised so I can't sign in. And yet I'm receiving emails from them saying my sanitary towels are being shipped and money is being taken from me! I first emailed hiya(at)hereweflo.co nearly 2 weeks ago and still no response! I'm hoping I'll get a quicker response on here.

December 4, 2023
Unprompted review
Here We Flo logo

Reply from Here We Flo

Hey! We are so sorry about this, please can you contact us on our Instagram or Facebook page if the emails aren't going through? We will cancel your subscription immediately for you. Many thanks

Rated 3 out of 5 stars

I do love the idea of the brand however ..

I do love the idea of the brand they seem very ethical however I’ve not had a great experience with the tampon applicators . The tampon gets stuck to the end of the applicator and comes out when removing the applicator which everyone knows is not a nice feeling 🥴
I do have a subscription at the min but I’ve stopped using them due to this because it seems to happen a lot and not a nice experience

November 15, 2023
Unprompted review
Here We Flo logo

Reply from Here We Flo

Hello! Please email hiya@hereweflo.co , we will send you out a new box!

Rated 5 out of 5 stars

I love their period underwear - - where have they been all my life?

I love their period underwear - where have they been all my life? As a person who does not feel comfortable wearing tampons (or a cup), I am so happy I found a comfortable (and more sustainable) solution. The Sex education design is also so cute. Use the 2-4-1 offer while it lasts (I have just ordered another 2!). I am a UK 8-10, and I purchased one S and one M. I used the S when I was out, and the M when I was sleeping to be a bit more comfortable. Washing them up has also been really easy. Not going back to pads, however for the days I have very little blood flow, I use their bamboo panty liners. Overall very happy, really hope that with a higher demand, they will be able to lower their prices in the future.

July 31, 2023
Rated 1 out of 5 stars

Rubbish communication

Rubbish communication - directed to an email that does not respond. No items received. Had high hopes but have been really dissapointed.

Yes I have used that email and had no reply. I emailed earlier this week and in response to you reply - no you do not reply at all nevermind your auto response of 72 hours 🙄

August 24, 2023
Unprompted review
Here We Flo logo

Reply from Here We Flo

Hey Sarah, which email address did you contact us on? hiya@hereweflo.co is our customer care email, we always reply within 24-72 hours. Please do try reaching out there and we can help you. 💗

Rated 2 out of 5 stars

Sizing is completely off

Sizing is completely off. I’m normally a UK size 12/14, they recommend sizing up so I went for the large (apparently a UK size 16/18). Looking at the label apparently they are a UK size 16/18, a US size 8 (which is a UK 12) and a EU size 40 (also a UK 12). A size 12 seems about right and they are a little on the snug side, which I wasn’t expecting given I went large and isn’t what I wanted from the product.

July 25, 2023
Here We Flo logo

Reply from Here We Flo

Heya! Sorry to hear that you've found our sizing to be off, as you said, we do recommend sizing up vs your standard dress size. Our pants fit snugly to prevent any leaks. We are launching a new range of Period Pants in November with extended sizing which we hope you'll find clearer to navigate. 💗 Please do feel free to email hiya@hereweflo.co to continue this conversation and to see if there's anything else we can do for you.

Rated 5 out of 5 stars

Super amazing cute designs

Super amazing cute designs I mean who doesn’t want pink or black with multi colour stripes period pants!!
The fast shipping means you can safely order in advance and you get updated on each step of you’re package , individually packed and the boxes too are adorable

July 31, 2023
Rated 5 out of 5 stars

Great investment

Quick delivery, amazing offer that really does help out. However they are definitely an investment and worth the money! They are so comfy and it feels so liberating to put them on I'm the morning and go off out without a care.

July 31, 2023
Rated 5 out of 5 stars

Great absorbency & coverage

Great absorbency, comfortable. Great coverage, I was worried about length of absorbent area but covers the same as a long/night time pad. Perfect fit (sized up as advertised on site).

July 27, 2023
Rated 5 out of 5 stars

Regular user of products

Easy website to navigate, although it could be clearer when trying to order the day pads, and also have the boxes labels for day and night when they come, it was only that ive used them before i knew difference between packaging. Quality of products is great i've pretty much tried everything they sell, is it bit pricey when theres no discounts i tend to stock up when they do offer them. I love this company and everything they stand for and have even encouraged friends and family to use the brand.

August 1, 2023
Rated 1 out of 5 stars

Excessive marketing and poor customer…

Excessive marketing and poor customer service

July 23, 2023
Here We Flo logo

Reply from Here We Flo

Hiya! Thanks for the feedback. So sorry you felt you were getting too many emails from us, we try to send out fun and relevant emails to our customers! You can easily manage emails by logging into your account and deselecting marketing emails. I can see that our customer service team responded to your within a 24hr time period. Please get back to us if there's anything else we can do for you!

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