Hermanos Colombian Coffee Roasters  Reviews 120

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I fell in love with Hermanos since my first long black. The quality is consistently high, they have many shops across London, and they provide loyalty cards through Embargo. I'm subscribed to the... See more

Rated 5 out of 5 stars

The best coffee bean we’ve tried! We use their subscription service. It’s always on time - we’ve never missed our caffeine fix. The customer service Hermonas provides has been so enjoyable and easy -... See more

Rated 4 out of 5 stars

Overpriced. Inconvenient with how often they change selection and not keeping any staples. After about half a year of exclusively buying their coffee I am done. It is insanely expensive, AND once you... See more

Rated 5 out of 5 stars

My wife fell in love with this coffee shop and their coffee while visiting London. I make espresso on Milano Rocket machine every morning and she brought two packages back to the USA. It makes a flavo... See more

Company details

  1. Coffee Roasters

Written by the company

Bringing Colombian specialty coffee to the UK. Direct-trade, single-origin, freshly-roasted in London. Coffee Beans | Subscription | 9 Cafes in London


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Coffee

Great selection of columbian coffees to cater for different palates. The coffee I had was one of the best I’ve had this year and probably in my top 10 of all time.
Not only is the webshop experience good they’re also good if you go to one of their locations in London for a decent coffee and a pastry!

March 26, 2024
Rated 5 out of 5 stars

Sublime

For me, best coffee I have ever tasted. On the road to sublime. What more can I say?

January 26, 2024
Rated 5 out of 5 stars

Great coffee

Great coffee, fast and efficient delivery, and great website. I really like all of the tasting notes and information about each coffee and the producers.

December 27, 2023
Rated 5 out of 5 stars

My wife fell in love with this coffee…

My wife fell in love with this coffee shop and their coffee while visiting London. I make espresso on Milano Rocket machine every morning and she brought two packages back to the USA. It makes a flavorful espresso with thick crema, with complex full aromas. Excellent choice and worth ordering, even with the shipping costs.

September 4, 2023
Rated 5 out of 5 stars

The best coffee in London

Great company
Coffee is always on point and delicious
So many options available and all are very good
Super quick delivery and a wonderful support team

August 3, 2023
Rated 1 out of 5 stars

Here’s my honest and unbiased review…

Here’s my honest and unbiased review based on my first experience with Hermanos. I have received 8 spam emails begging me to review, I’ve unsubscribed and never even chose to receive emails in the first place and just continue receiving these. I find it pretty disgusting that I am spammed this much just for ordering 1 time, I can’t imagine how it is to be a ‘regular’.

Secondly, the coffee bags were actually defective. The plastic seal was not attached to both sides of the bag, meaning that basically all the coffee beans are just going to aerate as soon as it’s opened.

Extremely disappointing experience and I’m quite upset since it doesn’t seem worthwhile in any way.

July 24, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look