Heroes & Legends Events Reviews 58

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their attentiveness and helpfulness, making events enjoyable and well-organized. The service provided is frequently highlighted as excellent, with many people appreciating the smooth execution and the quality of the product offered. Reviewers also commend the great locations chosen for the events. However, some customers also noted issues with the price, particularly regarding the value for money when guest speakers were changed last minute or when the promised meal was not delivered as advertised. A few other people also felt that the organizers were more focused on upselling auction items than on the guests' experience, and some were disappointed with the professionalism of the event staff.

What people talk about most

Staff

People report positive experiences with staff. Customers frequently praise the organizers, such as some staff... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent organization and... See more

Product

Customers consistently note positive experiences with product. Many reviewers purchased tickets as gifts,... See more

Location

Reviewers highlight positive aspects of location. Customers praised the great venue, with some specifically... See more

Price

Users describe ambiguous interactions with price. Many customers found the event to be extremely poor value... See more

Reviews shaping this summary

Rated 4 out of 5 stars

With very short notice heroes and legends put on a very good night with Antonio valencia and i throughly enjoyed the night from the fingerless magician to the very end . Well done to the team on like... See more

Rated 4 out of 5 stars

A very good night with Ryan Giggs in hotel football. The only reason I give 4 stars instead of 5 is I payed for the gold package which included a 3 course meal, however, only a 2 course meal was serve... See more

Company replied

Rated 5 out of 5 stars

What an amazing night! From start to finish it was so well organised, with the friendliest hosts and great venue. A special thank you goes to Pete and Lesley who made our night extra special by taki... See more

Company replied

Rated 5 out of 5 stars

Playing 5 a side with the legend that is Ryan Giggs The event was run fantastic from start to finish, we had photos with ryan on the roof top of hotel football 1 hour match and a penalty shootou... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Event Management Company

Written by the company

Heroes and Legends is a premier events planning company specializing in unforgettable evenings with sporting legends. Our passionate team delivers exceptional, tailored experiences featuring legendary athletes, inspiring audiences through exclusive dinners, Q&A sessions and lively auctions.


Contact info

4.0

Great

TrustScore 4 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Mark crossley was brilliant really good…

Mark crossley was brilliant really good speaker and no arrogance about him.

£30 though for a small piece of pie, a small spoon of peas and no chips which was advertised was disappointing and way too expensive.

October 24, 2025
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Reply from Heroes & Legends Events

Thank you for taking the time to share your feedback. We’re really pleased to hear you thought Mark Crossley was brilliant — he’s a fantastic speaker and storyteller.
We’re sorry to hear the meal didn’t meet your expectations. The £30 ticket price included both the show and the food, and while no one else raised concerns on the night — many guests even went back for seconds — we completely understand that everyone’s experience can differ. As the food was provided by an outside caterer, we’ll be passing your comments on to them so they can review portion sizes for future events.
We really do appreciate your honesty — feedback like this helps us continue improving. Thank you again for joining us, and we hope to welcome you back to another event soon.

Rated 5 out of 5 stars

Mark crossley was amazing 👏

Mark crossley was amazing 👏.
The staff were also amazing, helping us with our request.
Great food and met some lovely people on our table, made the night more special, and for a reasonable price.

October 24, 2025
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Reply from Heroes & Legends Events

Thank you so much for the lovely review! 🙌 We’re thrilled to hear you had such a great night — Mark Crossley was amazing, and it’s wonderful to know our team were able to help and make the experience even more special for you.
We’re glad you enjoyed the food and met some lovely people too — that’s exactly what we love about these events. Thank you for joining us, and we hope to welcome you back again soon! ⚽✨

Rated 5 out of 5 stars

Mark crossley

The whole night was quality mark was just as good as I’ve seen on social media etc will be looking to attend another event

October 24, 2025
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Reply from Heroes & Legends Events

Thank you so much for the fantastic review! 🙌 We’re thrilled to hear you had a quality night and that Mark lived up to your expectations. It means a lot to us that you’re already thinking about attending another event — we’d love to welcome you back! ⚽️✨

Rated 5 out of 5 stars

Wow what a night

Wow - what an event !! Totally amazing from
Booking to leaving ! Amazing communication throughout and super space and food and speaker !!

October 24, 2025
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Reply from Heroes & Legends Events

Thank you so much for the incredible feedback! 🙌 We’re delighted to hear that everything from booking to the moment you left was amazing. Great communication, a fantastic venue, delicious food, and an engaging speaker are exactly what we aim for — so it’s wonderful to know we delivered!
We really appreciate you taking the time to share your experience and hope to welcome you back to another event soon! ⚽✨

Rated 5 out of 5 stars

Mark crossley was brilliant and made…

Mark crossley was brilliant and made our evening

October 24, 2025
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Reply from Heroes & Legends Events

Thank you so much for your review! 🙌 We’re delighted to hear that Mark Crossley made your evening — he truly is brilliant and we’re glad you enjoyed the experience. Hope to see you at another event soon! ⚽✨

Rated 5 out of 5 stars

Had a great night and looking forward…

Had a great night and looking forward to the next event

October 24, 2025
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Reply from Heroes & Legends Events

Thank you for the great feedback! 🙌 We’re so pleased you had a great night, and it’s fantastic to hear you’re already looking forward to the next event. We can’t wait to welcome you back! ⚽✨

Rated 3 out of 5 stars

It was a good night and well organised…

It was a good night and well organised with all staff and representatives great and helpful but not sure the room lay out lent itself to the actual occasion

October 24, 2025
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Reply from Heroes & Legends Events

Thank you for taking the time to share your feedback. We’re really glad to hear you had a good night and found our team helpful and the event well organised — that means a lot to us.
We also appreciate your comments about the room layout. Feedback like this is valuable and helps us continue improving our events to make sure the experience is the best it can be.
Hope to welcome you to another event in the future, and thank you again for your honesty and support. 🙌

Rated 5 out of 5 stars
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Reply from Heroes & Legends Events

Thank you for your review! 🙌 We’re really pleased to hear you found Mark Crossley entertaining — he certainly knows how to put on a great evening! Hope to see you at another event soon. ⚽✨

Rated 5 out of 5 stars

Excellent event. Can’t be beaten

Excellent event.Pete and the crew organised a great night with a sporting star you got to talk with (not always the case with every event company). Pete and the crew were great, good food and the star fascinating. 5 stars definitely. Table entertainer pre-show was a classy addition (fingerless magician was great). I will be booking more with H&L.

October 24, 2025
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Reply from Heroes & Legends Events

Thank you so much for the incredible 5-star review! ⭐️ We’re thrilled to hear you had such a great night and that you enjoyed the chance to chat with the sporting star — creating those personal, memorable moments is exactly what we aim for.
Pete and the team will be delighted with your feedback, and we’re so pleased you enjoyed the food and the table entertainment too — our magician will be chuffed to hear he made an impression!
We truly appreciate your support and can’t wait to welcome you back to more Heroes & Legends events. 🙌⚽️

Rated 5 out of 5 stars

Brilliant Experience and Memories made !!

A very well organised event and made to feel welcome and cared for. Memories were made as a family. Brilliant for upcoming events for that extra special gift, we’ll be definitely considering doing this more often. Thank you Hero’s & Legends, also of course to all the team for giving us a night to remember.

October 24, 2025
Unprompted review
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Reply from Heroes & Legends Events

Thank you so much for your wonderful review. 🙌 We’re delighted to hear you felt welcomed and looked after — creating a memorable experience for you and your family means everything to us.
We love that the event helped make special memories, and it’s fantastic to hear you’d consider attending more in the future, especially for those extra-special occasions or gifts.
Thank you again from all of us at Heroes & Legends — we’re so glad we could give you a night to remember. ⭐️⚽️

Rated 1 out of 5 stars

Disappointed by the Gold Experience – Not Worth the Trip

I travelled from Oswestry to the “Evening with Mark Crossley” at FC United in Manchester, arriving at 6.30 pm, hoping for a memorable night. Sadly, the Gold experience fell short in almost every way.

From the start, it felt like the organisers were more interested in pushing overpriced auction items than actually looking after paying guests. The food was a particular let-down: instead of the promised pie and chips, I was served a cold cheese pie with cold baked beans and beetroot. Maybe that’s a local twist, but it wasn’t remotely appetising.

Mark Crossley arrived late—which happens—but there was no effort to keep guests engaged or comfortable in the meantime.
The compere later openly admitted to being a bit drunk, which didn’t exactly scream professionalism. Most people just ended up lingering at the bar.

The magician gave it his all and was the only redeeming part of the evening, but I didn’t pay for a magic show—I paid for a football evening.

When Mark finally took the mic, it was just a rehash of stories already available on YouTube. No fresh insights, just the occasional "blue" swear word thrown in. My partner and I kept exchanging glances, thinking, “Heard that one.” Please advertise the night as that

I had to leave at 11 pm due to a pre-booked taxi, but honestly, I didn’t feel like I missed anything. If you’re considering this event, my advice is: save your money, grab a chippy tea, and watch his Cloughie stories online for free (particularly the Vinnie Jones story). Based on this experience, I wouldn’t recommend it—and I’d suggest Mark refreshes his material if he’s going to charge for it.

October 24, 2025
Unprompted review
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Reply from Heroes & Legends Events

Hi Nic,

Thank you for taking the time to share your feedback about An Evening with Mark Crossley at FC United. We’re genuinely sorry to hear that the night didn’t meet your expectations, as we always aim to deliver an enjoyable and memorable experience for all our guests.

Just to clarify a few points — the auction items were not actively pushed throughout the evening; we simply placed a list on tables so guests could see what would be available later on.

We’re also very sorry that the catering fell short of expectations. The food was provided by an external caterer, and we’ll be passing your comments directly to them to ensure this is addressed for future events.

Unfortunately, Mark’s late arrival was outside of our control, which meant the evening ran slightly over schedule. Rather than cutting parts of the event short, we made the decision to allow each section to run its course so that guests still got the full experience.

The magician was included to help keep guests entertained during the photo sessions and while the evening got underway — we’re glad to hear you enjoyed his performance.

As for the stories shared on stage, our events are always billed as “An Evening With” the sporting guest, where they share their personal experiences and anecdotes. Naturally, many of these stories are well-loved and familiar to fans, as they are part of the guest’s own career highlights.

We really do appreciate your feedback — it helps us improve for future events, and we’re sorry this evening didn’t hit the mark for you.

Kind regards,
The Heroes & Legends Events Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Not only a great speaker in Mark Crossley (really genuine, interesting and very funny) but Pete and the crew put on a great night. Another great event (we’ll be back for more definitely) 5 stars all the way.

Could I add how brilliant Dean Lahan (the fingerless magician) was, the location great and the food top notch 👍

October 24, 2025
Unprompted review
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Reply from Heroes & Legends Events

Thank you so much for the amazing review! We’re thrilled you enjoyed the night with Mark Crossley — he’s a top bloke and always full of brilliant stories! Huge thanks as well for your kind words about the team — it means a lot. We can’t wait to see you at another Heroes & Legends event soon.

Rated 5 out of 5 stars

I bought ticket for my dad and partner…

I bought ticket for my dad and partner for father's day
Unfortunately my dad got diagnosed with cancer and his operation was the same time as the event
My partner also had a major heart attack and needed a double bypass

I sent a request in asking someone to call me to explain and request to swap my tickets .......I honestly didn't think I would get a call or they would even believe my very dramatic explanation, but I did and they have been amazing in helping me swap the tickets

Both my dad and partner are recovering and they are set to attend in April

Im really greatful for the companys help

Thank you xxx

September 27, 2025
Unprompted review
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Reply from Heroes & Legends Events

Thank you for your kind review, We’re just glad we could help in a small way during such a difficult time. It’s wonderful to hear that both your dad and partner are recovering, and we look forward to welcoming them in April. Your kind words mean a lot to us. Wishing you all continued strength and good health ❤️

Rated 5 out of 5 stars

Fantastic night with Ryan Giggs!!!

Fantastic night with Ryan Giggs!!!
The event was so well organised, everything explained before and during. We were relatively close to the stage but the sound around the room was great. The staff were very attentive though trips to the bar were needed a few times throughout the night.

Alan Keegan was perfect, a true gentleman and lover of not just Ryan Giggs but also Manchester United. Everything thought out from start to finish.

September 4, 2025
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Reply from Heroes & Legends Events

Thank you so much for your fantastic feedback! 🌟 We’re delighted to hear you had such a great night at An Evening with Ryan Giggs. We’ll be sure to pass your kind words on to Alan Keegan. We look forward to welcoming you back to another Heroes & Legends event soon!

Rated 5 out of 5 stars

Very good night

Very good night, Bar could Have stayed open later For guests but that’s down to the hotel.

September 5, 2025
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Reply from Heroes & Legends Events

Thanks so much for joining us and leaving a review! 🙏 We’re glad you had a great night overall. We understand your frustration about the bar, that part is in the hotel’s hands, but we’ll be sure to pass on the feedback. Hopefully we’ll see you again at another event soon!

Rated 5 out of 5 stars

I went to the Evening with Ryan Giggs…

I went to the Evening with Ryan Giggs event at Hotel Football. It was an excellent event, well organised and very professionally run. Will be attending future events.

September 4, 2025
Unprompted review
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Reply from Heroes & Legends Events

Thank you so much for your kind words! We’re delighted you enjoyed the evening with Ryan Giggs and really appreciate your support. It’s fantastic to hear you found the event well organised and professional. We look forward to welcoming you to more events in the future!

Rated 4 out of 5 stars

A very good night with Ryan Giggs in…

A very good night with Ryan Giggs in hotel football. The only reason I give 4 stars instead of 5 is I payed for the gold package which included a 3 course meal, however, only a 2 course meal was served, of which was included in the cheaper silver pack.

September 5, 2025
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Reply from Heroes & Legends Events

Hi Ian,
Thank you for your feedback and for joining us for what was a fantastic evening with Ryan Giggs. We’re really pleased to hear you enjoyed the night.
Just to clarify – all packages for this event included a 2-course meal, so you didn’t miss out on an extra course. The Gold package provided additional benefits such as Photo opportunity and better seating, but the meal was the same across all packages.
We really appreciate your support and hope to welcome you back to another event soon!

Rated 5 out of 5 stars

It was a great night Ricky Hatton is an…

It was a great night Ricky Hatton is an amazing humble guy The whole evening was brilliant

June 4, 2025
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Reply from Heroes & Legends Events

Thank you so much for your lovely review! We’re really glad you had a great night. Ricky Hatton truly is a humble legend, and it was a pleasure to host an evening with him. We’re thrilled you enjoyed the whole experience – hope to see you at another event soon!

Rated 5 out of 5 stars

Great value for money

Great value for money ,brilliant staff and the event itself was 5 star

June 4, 2025
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Reply from Heroes & Legends Events

Thank you so much for the fantastic review! We're delighted to hear you found the event great value and that our team helped make it a 5-star experience. It means a lot to us – we always aim to deliver top-quality events, and feedback like this makes it all worthwhile. Hope to welcome you back soon!

Rated 5 out of 5 stars

Fabulous we loved it can’t wait for…

Fabulous we loved it can’t wait for more !!

June 4, 2025
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Reply from Heroes & Legends Events

Thank you! We're so glad you loved it – that’s exactly what we love to hear! We’ve got plenty more exciting events coming up, and we’d love to see you again soon!

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