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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

NEVER RECEIVED MY ORDER - NO CUSTOMER SUPPORT

I ordered two frames from Hertwill on Sept 18th 2024. The order eventually arrived SIX WEEKS LATER with only one of the two frames I had bought. I have asked for a refund of the frame that was never delivered ever since: It has been FOUR MONTHS. Nohting. DO NOT TRUST THIS SITE

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

My order was supposed to be shipped in…

My order was supposed to be shipped in 7-10 days. Three weeks later, no shoes. I asked for a refund, was given a story that the item was out of stock and would be shipped when it is back in stock. Asked again for a refund and they disappeared, offering no response. NOT LEGITIMATE, STAY FAR AWAY

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Bad quality

Order come from China = Long delivery time.
Product is extremely bad quality.
If you return, then you need to send it to Tallin, which is more expensive than the products.
They offer you 30% discount, if you do not return it.

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

Orders shipped from China, months out

If you're ok with your order taking months then buy from here, if not then don't. They claim 5-7 day shipping which is totally bogus and I had to email them to complain in order for them to even ship from China.

October 2, 2024
Unprompted review

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