Great product at competitive price
September 13, 2026
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Company details
About Hesterpro.com
Written by the company
We believe great products are built through continuous improvement.
Hester is an international brand focused on innovative window cleaning solutions. Every product we launch is developed with one goal in mind - to save people time while delivering a reliable and enjoyable cleaning experience.
We listen carefully to customer feedback and use it to improve our products, software and service. Alongside product development, we are committed to providing responsive customer support and standing behind every purchase with reliable warranty service.
Today, Hester products are used in more than 80 countries, and our mission remains the same: to build a brand that customers trust and confidently recommend to others.
Thank you for taking the time to learn about us—we hope your experience with Hester lives up to your expectations.
Contact info
United States
- help@hesterpro.com
- hesterpro.com
3.6
Average
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
lanation of what I am buying
Full explanation of what I am buying. Excellent website.
September 11, 2026
Impossible to track my order
Impossible to track my order. Far too complicated! And as of now, still waiting for delivery!
Finally arrived today, September 16th, thank you.
Ordered item fine.
September 11, 2026
Fast response and despatch
August 22, 2026
Still giving 1star as you replied to me…
Still giving 1star as you replied to me saying you had sent tracking info but you haven’t and still not received product.
August 13, 2026
Unprompted review
Reply from Hesterpro.com
Hi Iain,
We understand your frustration and have checked the shipment again today.
Your parcel has now reached the UK delivery network and is moving through the final stage of delivery. Based on the latest tracking update, it should be delivered within the next few days.
We have also resent the order and tracking information to the email address used for your purchase. If you still cannot see these messages, please check your spam/junk folder or contact us directly at info@hesterpro.com and we will send the information to you again.
We’re sorry that the delivery has taken longer than originally estimated. We are continuing to monitor the shipment until it reaches you.
Hester Team
STILL WAITING!
You are asking for a review on an item I am still waiting for and communication is none existent!
August 13, 2026
Reply from Hesterpro.com
Hi Iain,
We’re sorry to hear that you are still waiting for your order.
We have located your order and checked the shipment. Your order has been dispatched and is currently still in transit. Based on the latest tracking information, delivery is taking longer than originally expected.
You should have received order confirmation and shipment/tracking emails from us, and we have now sent the shipment information to you again. If you still do not receive it, please contact us at info@hesterpro.com and we will check what may have happened with the email delivery and provide you with all the information directly.
We’ll continue monitoring the shipment until it reaches you.
We apologise for the delivery delay and hope you’ll enjoy your Hester M3 once it arrives.
Hester Team
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