Hetman Software Reviews 

85
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

The product worked out of the box in seconds / dew minutes where others (tested 3 freeware an 2 trials from competitors) didnt even show any data OR worked for minutes / hours on an already damaged HD... See more

Company replied

Rated 1 out of 5 stars

Don't trust this company the products work, but they put an advanced authorization on your paypal/credit card account so they can dishonestly charge you for updates that you never asked for.... See more

Company replied

Rated 1 out of 5 stars

The company does not reply to our inquiry regarding a redundant license purchase that made us pay about 300$ more than necessary for a product that should be included in initial full Hetman Data Rec... See more

Company replied

Rated 5 out of 5 stars

You won't believe this, but our RAID 6 on a home NAS crashed. We followed a helpful YouTube tutorial, used their RAID tool, and guess what? It smoothly rebuilt everything, saving priceless family ph... See more

Company replied

Company details

  1. Software Company
  2. Computer Accessories Store
  3. Data Recovery Service

Written by the company

Hetman Software develops specialized data recovery and file repair tools. Years of experience in this field allow us to develop the most efficient and high-quality solutions. Our products are the most efficient tools of this type on the market. You can find cheaper products or, on the contrary, more expensive solutions, but Hetman Software products will find and restore more deleted files than their closest competitors.


Contact info

3.6

Average

TrustScore 3.5 out of 5

85 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(85)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

worked like i want

saved my live, i`m 100% that is was a right decision to buy hetman recovery software. really happy!

April 1, 2025
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Reply from Hetman Software

We're truly glad Hetman Recovery Software could help you when it mattered most. Wishing you smooth computing from here on out! 😊💾

Rated 5 out of 5 stars

Recover corrupt VmWare FileSystem

Yes, it did a good job - recovering a corrupt file system on VmWare ESXi Hypervisor. So I catched the last state of the vms, written - not only the last backup :D

April 3, 2025
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Reply from Hetman Software

We're glad the software helped you recover the most recent state of your VMs on ESXi—not just the last backup. Great save! If you ever need help again, we're here for you. 🚀💻

Rated 5 out of 5 stars

Our Family Photos Rescued

To my surprise, we almost lost years of family pictures when our RAID array broke after a sudden power surge. We found a video tutorial from them explaining how to rearrange the drives and run the software.
I used to think data recovery was too complex, but let me tell you, it wasn’t. The application recoved everything we cherished, and the relief was indescribable!

February 12, 2025
Unprompted review
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Reply from Hetman Software

We’re so glad our tutorial helped and that you were able to recover your cherished family photos. Data recovery can seem complicated, but we're happy to make it easier for you. If you ever need help again, feel free to reach out! 🚀

Rated 5 out of 5 stars

I tried another recovery software that…recoverd the files but lost the folder system and made it impossible to relate them.

I tried another recovery software that fell way short of my needs. Then I found RAID Recovery. I was able to completely recover ALL of the files on a 2TB drive. Not only could I recover the files but, it maintained all the files in their respective folders making things simple!

April 2, 2025
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Reply from Hetman Software

We're glad that Hetman RAID Recovery met your expectations and helped you recover all your files while keeping their original structure. If you ever need assistance, feel free to reach out! 🚀

Rated 5 out of 5 stars

então

então, eu acabei por comprar duas licensas, gostaria do restorno de uma delas(comprei errado), mas fora isso, a segunda licensa me serviu muito bem.

So, I just bought two licenses, I would like the restaurant on one of them (I bought the wrong one), but other than that, the second license has served me very well.

March 31, 2025
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Reply from Hetman Software

The email address provided in this review only shows the purchase of one program.
Write to the support team by email (support@hetmanrecovery.com), they will indicate which email you registered them with, and which program you need to issue a return for, and we will solve your problem.

Rated 5 out of 5 stars

Everything is just wonderful!

Everything is just wonderful!
I restored an office document with three months of work. Thank you for being here ❤️

April 2, 2025
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Reply from Hetman Software

Restoring such an important document must have been a huge relief. Thank you for your kind words — we're always here to help! ❤️🛠️

Rated 5 out of 5 stars

Incredibly useful program

Incredibly useful program! Hetman Partition Recovery helped me recover files from a formatted disk in just a few steps. I recommend it!

March 31, 2025
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Reply from Hetman Software

We're glad Hetman Partition Recovery helped you restore your files so easily. If you ever need assistance, feel free to reach out! 🚀

Rated 5 out of 5 stars

All it's fine

March 31, 2025
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Reply from Hetman Software

Glad to hear that! If you ever need help, feel free to reach out! 🚀

Rated 5 out of 5 stars

Better Than My Old Tools

I’ve been using various recovery programs over the years, but none picked up as many lost files as this one did. Looking back now, I should have tried their tool right away. It quickly scanned my external HDD and discovered folders that others missed. The best part?
Their YouTube channel had a tutorial that cleared up my doubts. Honestly, this is my new go-to recovery solution.

March 3, 2025
Unprompted review
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Reply from Hetman Software

It’s great that the tool recovered more files than others and even found missed folders. Glad the YouTube tutorial was helpful too! Thanks for sharing your experience—sounds like you found your perfect recovery solution! 👍💾

Rated 5 out of 5 stars

Great Support, Great Relief

Let me share my experience: their support helped me recover a corrupted RAID setup.
IMO, the instructions were super clear and I got everything back fast.

January 23, 2025
Unprompted review
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Reply from Hetman Software

Recovering a corrupted RAID setup can be challenging, but glad their support and clear instructions made it easy for you. Thanks for sharing your experience! 👍🚀

Rated 5 out of 5 stars

I can’t thank Hetman Software enough…

I can’t thank Hetman Software enough for their amazing RAID recovery tool. It successfully recovered all of my data from a RAID 6 array on my Thecus N7700Pro NAS. The process was straightforward, and I was able to retrieve all of my important files without any hassle.

March 26, 2025
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Reply from Hetman Software

Recovering all your data from a RAID 6 array is no small feat. Glad to hear the process was smooth and hassle-free. Thanks for sharing your experience! 👍🚀

Rated 5 out of 5 stars

A Quick Fix Indeed

We faced a RAID crash and used their recovery app. If I’m honest, it saved us from panic. The best part was how quickly it scanned and restored our data.

January 23, 2025
Unprompted review
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Reply from Hetman Software

A RAID crash can be stressful, but glad the recovery app saved the day. Quick scanning and restoration make all the difference! Thanks for sharing your experience! 👍🚀

Rated 5 out of 5 stars

The product worked out of the box + Fast Indexing

The product worked out of the box in seconds / dew minutes where others (tested 3 freeware an 2 trials from competitors) didnt even show any data OR worked for minutes / hours on an already damaged HDD without giving proper results. I was given a list with Filnames, Datasize and Folder Structure to rescue. Not all previous data from the drive, but it was damaged. The price / benefit was definitely worth it tho for 200+ GB of precious old data :)

February 6, 2025
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Reply from Hetman Software

That’s fantastic to hear! 😊 It’s great that the software quickly delivered results where others fell short. Recovering 200+ GB of precious data is definitely a big win! Thanks for sharing your experience! 👍💾🚀

Rated 5 out of 5 stars

When My NAS Failed

You won't believe this, but our RAID 6 on a home NAS crashed. We followed a helpful YouTube tutorial, used their RAID tool, and guess what? It smoothly rebuilt everything, saving priceless family photos.

That was a massive relief after many sleepless nights!

January 26, 2025
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Reply from Hetman Software

That’s amazing to hear! RAID 6 failures can be a nightmare, but it's great that you found a helpful tutorial and the right tool to rebuild everything. Thanks for sharing your experience—I'm sure it will give hope to others facing similar issues. 😊

Rated 5 out of 5 stars

Thank you

Thank you, Hetman Software, for the fast and efficient recovery of lost data on my hard drive! The software is easy to use and really works. I recommend it to everyone looking for a reliable data recovery tool.

March 5, 2025
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Reply from Hetman Software

Thank you for your feedback. Contact us if necessary, we will be happy to help.

Rated 1 out of 5 stars

the company that is cheating their…

the company that is cheating their program does not work and they are charging some imaginary payments from the card the case has been reported to the appropriate authorities I advise you to be careful scam

March 3, 2025
Unprompted review
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Reply from Hetman Software

Dear wigEt Studio,
You were charged for priority support and free updates. You ordered this service when purchasing the program. Yes, you wrote to the support service 2 hours ago about canceling this service, and your order was accepted. No scam.

Rated 5 out of 5 stars

I tried several data recovery tools…

I tried several data recovery tools before coming across Hetman Partition Recovery, and I have to say, it’s the best one out there. It’s user-friendly, fast, and most importantly, it successfully recovered all of my lost files. I will definitely be keeping this software handy for any future data mishaps.

February 20, 2025
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Reply from Hetman Software

Great review. Thank you for it. Contact if necessary.

Rated 5 out of 5 stars

I recently faced a nightmare scenario…

I recently faced a nightmare scenario when my Synology NAS running RAID 5 crashed after a power outage. I had years of family photos, work documents, and other irreplaceable data stored on it, and I thought it was all gone for good. I stumbled across Hetman RAID Recovery while searching for a solution, and I’m so glad I did.

First off, I watched a super helpful video on the Hetman Software YouTube channel titled something like ‘How to Recover Data from a RAID Synology NAS.’ It walked me through the process step-by-step—taking the drives out, connecting them to my PC, and using the software to rebuild the array. The video was clear, concise, and gave me the confidence to give it a shot myself.

The software itself worked like a charm. It automatically detected my RAID 5 setup, scanned the drives, and recovered almost everything—files I thought were lost forever were back in my hands. I did hit a small snag during the process, so I reached out to their support team. I was blown away by how responsive and helpful they were! They got back to me quickly, guided me through the issue, and made sure I was on the right track.

Overall, Hetman RAID Recovery saved the day. The combination of their awesome YouTube tutorial and fantastic customer support made all the difference. If you’re ever in a panic over lost NAS data, I can’t recommend this tool enough!"

February 24, 2025
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Reply from Hetman Software

It's nice to receive such feedback. Hetman RAID Recovery is actually a very powerful tool.

Rated 1 out of 5 stars

Don't trust this company the products…

Don't trust this company the products work, but they put an advanced authorization on your paypal/credit card account so they can dishonestly charge you for updates that you never asked for.

Worse PayPal considers it legitimate to do this - so beware of PayPal as well

Why companies who at least make half decent products do this is beyond me, but you have been warned this is not a company to trust with your card or PayPal details.

Note: To Hetman would have given you 5 stars, save for this dishonesty

Update: 11/09/2024 Have now received a refund, but this has taken a lot of effort on my part to get it, lodging appeals with PayPal, their payment provider Paypro global etc.
Fortunately a post on Trustpilot did the trick :)

August 27, 2024
Unprompted review
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Reply from Hetman Software

Brian,
Yes, we actually have Priority Support and free updates. This is an additional and optional service that you may not use. You connected this service when purchasing our program, so you were charged for it.
But, according to your request to refuse this service, we immediately canceled it and issued a refund of your funds.
I am very sorry that there was a misunderstanding between us.

Rated 1 out of 5 stars

The company does not reply to our…

The company does not reply to our inquiry regarding a redundant license purchase that made us pay about 300$ more than necessary for a product that should be included in initial full Hetman Data Recovery package that we bought. Have sent several e-mails to both support and sales about this case over several months but have never received any feedback what so ever. Will not recommend to use this company

August 31, 2023
Unprompted review
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Reply from Hetman Software

Hello! We are very sorry that you had this impression about Hetman Software. We always respond to all email sent to support@hetmanrecovery.com.
If you provide an e-mail address, I will check the data regarding your request and provide you with an answer.

Updated.
The client contacted us again. The issue is resolved. Funds taken from the client in excess have been returned. We apologize for the situation.

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