HexAutoParts Reviews 

Bought some 15 mm wheel spacers for my e36. Shipping was great. Also parts look and fit very well.

We installed the starter and it worked perfectly. We appreciate you for being so prompt about sending our order. When we need more parts we will certainly use you, and pass the word around to our friends.

The was a perfect fit. No more engine light.

I was sold a defective starter & have been ran around the block trying to get a replacement or refund. I have since had to buy a starter from a local dealer because I was without a vehicle. I will never order from here again & I lost my money, I was refused a refund!

Service was good and fast product was junk better off spending a extra 4 bucks elsewhere for the product I needed. Cheaper clearly wasn't better. China junk

Part was delivered very quickly and in perfect shape was the right part that fit perfectly

Several days after getting an email with a tracking number I noticed the tracking said the same thing, part ready for pickup or something like that. I sent an email asking if my part had ever left and my answer was that the part I ordered was out of stock. I should have been told that right away so I could order somewhere else. Instead of a week later. I was given a prompt refund tho once I questioned them about the order.

Came in a timely manner, and worked perfectly. Thanks!

My package arrived faster than any other items I’ve ordered over previous years.Thanks great service!!👍🏾

I wish you would ship UPS- not us mail it takes too long if it even comes !

I would give them a 0 if I could. Part doesn’t fit my machine when there website does. They tell me it’s a 20% restock yet there website has misinformation. There is no phone number for customer service to hash out this issue. You send an email and you get 1 response a day. Asking to truth this and I’m on day 3 and still have not been told how they want me to return it.

This company doesn't honor return warranties.
They only give $15 refund on hundred priced item.
I will not purchase or refer this company to anyone.

The starter I requested was shipped to the wrong home, through delivery. I reached out to Hex Auto Parts about my missing item, and they set up another to be issued to me. Without a hassle. That's great customer service!

They lied about free shipping. The parts did not fit but they made it right with partial refund.

I had a great experience with HexAutoParts! They sent a different starter than the one I was looking for, BUT the customer service department remedied the situation promptly. I appreciated my experience and will definitely sho with them again. We all makes mistakes, but its how to resolve the issue that matters most. For this, I am grateful for HexAutoParts!

I bought a master cylinder for my pickup truck. It took a month a before i got around to installing it. Six months later and i am buying anther master cylinder. I didnt get much use from the part purchased for Hexautoparts. My truck is driven very little being that it's not my primary vehicle. I would estimate the part malfunctioned with less than two hundred and fifty miles of survice.
I contacted the vendor . I let them know that the seal blew out for the rear brakes. Sorry to hear that was the only response i received. Buy wherever you like. I just wanted you to be aware that the part bought from this vendor may malfunction prematurely.

Quick shipping, more clips than needed, but great price. With 5 vehicles, I’ll always find a use for extras

Very trustworthy, and on time. Good product, good company.

Fast shipping , great service !!! I’ll be back

Very fast customer service and fast shipping and excellent price affordability.