Hey Baby 4D - Middlesbrough Reviews 42

TrustScore 4.5 out of 5

4.6

High Street 17, TS6 0NQ Normanby, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Definitely recommend getting a scan at Hey Baby I had my early reassurance scan here at 8 weeks and heard the heart beat and we came back for a 4d scan at 29 weeks baby was unfortunately facing my spi... See more

Rated 5 out of 5 stars

I have visited Hey Baby 4D twice now for early reassurance scans and I can't fault the service we received. The second time we visited we were concerned about the health of our baby and had to wait fo... See more

Company replied

Rated 5 out of 5 stars

Had an early reassurance scan today with ‘Hey Baby 4D’. Fantastic experience, staff were warm and friendly and the place had a warm welcoming vibe. I felt so comfortable and at ease. Received 2 scan... See more

Rated 5 out of 5 stars

I was really worried about my baby after suffering bleeding and abdominal pain so early in my pregnancy, the lady behind the desk was very professional and friendly. During my scan I was reassured and... See more

Company replied


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

  • High Street 17, TS6 0NQ, Normanby, England, United Kingdom

  • 07471 604484

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Definitely recommend getting a scan at…

Definitely recommend getting a scan at Hey Baby I had my early reassurance scan here at 8 weeks and heard the heart beat and we came back for a 4d scan at 29 weeks baby was unfortunately facing my spine so after walking around and still no luck they booked us in for a re scan a few days later and got amazing clear images we didn’t want to know the gender and they froze the screen and didn’t give anything away! thank you so much 😃 staff are fantastic

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fab!!

Fab, receptionist was lovely, sonographer was so friendly! Especially when I was so nervous. Great pictures and good price too!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Had an early reassurance scan today…

Had an early reassurance scan today with ‘Hey Baby 4D’. Fantastic experience, staff were warm and friendly and the place had a warm welcoming vibe. I felt so comfortable and at ease. Received 2 scan photos, a report, the rest of the photos through email and a lovely gift to take home 🥰
Thank you so much!! X

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Came today had a fantastic experience…

Came today had a fantastic experience with my partner and two other children staff was friendly and really made me feel comfortable any questions ask all answered will definitely be using again for gender scan.

February 7, 2026
Unprompted review
Hey Baby 4D - Middlesbrough logo

Reply from Hey Baby 4D - Middlesbrough

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 3 out of 5 stars

Left Feeling Underwhelmed

We visited Hey Baby 4D Middlesborough for an early reassurance scan at what we’d believed to be 8 weeks after our booking appointment with the NHS and having previously experienced an early miscarriage. The receptionist was lovely, which I absolutely cannot fault, and the place itself is clean and well presented, however I found the actual ultrasound process to be very disappointing.

The scan felt almost as if our ultrasound tech was just trying to get it over and done with, nothing was dwelled on for too long, she was super fast in measuring the baby and didn’t go into any detail or make any conversation about the pregnancy, which honestly made me feel like a burden and like I just wanted it to be over with because it felt awkward. We can’t have been in the room any longer than 5 minutes total, unlike the advertised 10-15 minutes appointment time, it felt so rushed and was over so quickly, which was underwhelming within itself considering myself, my partner and my mum had travelled over an hour for the appointment.

Honestly, I left feeling really underwhelmed and like I’d wasted my money on something that was meant to be exciting and reassuring. When you’ve paid just under £70 for an experience, one that is intended on reassuring you on a your pregnancy’s progression, I feel it’s right to expect a little more of an in-depth or thorough experience, or at least for the person scanning you to act as if they care, even if it is just for the five minutes that you are in there.

February 1, 2026
Unprompted review
Hey Baby 4D - Middlesbrough logo

Reply from Hey Baby 4D - Middlesbrough

Hi there,

Thank you for taking the time to share your feedback. I am really sorry to hear that your experience did not meet expectations, especially given the circumstances around your visit and how important reassurance scans can be. We would never want anyone to leave feeling underwhelmed or unsupported.

We would very much like the opportunity to look into this properly and try to resolve things for you. Please could you email our Middlesbrough team directly at middlesbrough@heybaby4d.co.uk with your appointment details so we can review this with the clinic and come back to you.

Thank you again for bringing this to our attention, and we are truly sorry for how you were left feeling.

Rated 5 out of 5 stars

Great service both times!

I have visited Hey Baby 4D twice now for early reassurance scans and I can't fault the service we received. The second time we visited we were concerned about the health of our baby and had to wait for a NHS appointment, the staff couldn't have been more helpful and understanding in the circumstances and helped to ease our mind. Definitely worth the time and the money if you ever want a scan without having to wait!

January 28, 2026
Unprompted review
Hey Baby 4D - Middlesbrough logo

Reply from Hey Baby 4D - Middlesbrough

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Hey Baby Middlesbrough

We attended the Middlesbrough branch and from the second we walked in we felt welcome and at ease. We had our gender scan and both thought the light changing colour is such an amazing touch!
Will definatly recommend this branch to others.

January 26, 2026
Unprompted review
Hey Baby 4D - Middlesbrough logo

Reply from Hey Baby 4D - Middlesbrough

Thank you so much for your lovely feedback. We are really pleased to hear you had a positive experience with us and that you felt well looked after during your visit.

It means a lot to our team to know that we were able to be part of such a special moment for you. We truly appreciate you taking the time to share your kind words, and we wish you all the very best with the rest of your pregnancy. 💛

Rated 5 out of 5 stars

Couldn’t fault our experience at hey…

Couldn’t fault our experience at hey baby.
We went for an early scan but most recently went for a 4D.
Our baby wasn’t playing ball and we couldn’t get the best pictures of her.
Very kindly they offered us a rescan the week after and the pictures were great. We’re so happy with them.
The receptionist and the sonographer were both lovely. Would highly recommend.
Thankyou

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

I attended Hey Baby Middlesbrough today and the sonographer was fantastic very detailed and reassured me every step of the way, it was the best scan that I have had done. I was a nervous patient and I was instantly made to feel at ease, I attended with my family and we were all made to feel extremely welcome. I will be recommending to all

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST!!!

We have used these multiple times during this pregnancy and I must say the staff are amazing, have been very welcoming each time ever if it is on a weekly basis, 5* and see you again soon

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutly fantastic

I arranged for my daughter and son in law to have a scan and from the minute they walked in the staff were so helpful, polite and friendly and it was not false it was genuine.
From receptionist to sonographer whom explained things so clearly and made my daughter feel at ease.
So for anyone wanting to have a scan I would recommend HEY BABY 4D ALWAYS.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience

We had an amazing experience here today, the staff were friendly and welcoming and explained everything to us about the scan and baby’s position. We got some excellent clear photos and videos of our baby, a full report and a free gift which was lovely. I would definitely use this service again.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible

The lady I seen was amazing. She was so nice, polite and explained everything to me about my worries and even checked some things the nhs wasn't sure about. I am truly grateful.
The atmosphere is so calming and put my anxiety at ease. Very comfortable settings and surroundings.
Thank you so much!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Five Star

Lovely fresh, clean studio.
Staff were lovely, very welcoming & explained everything thoroughly.
Would definitely recommend.

July 26, 2025
Unprompted review
Rated 4 out of 5 stars

Brilliant experience

Friendly staff
Answered any questions we had and put our mind at ease
Got lots of photos and videos to take home and share with family and friends
Really made an anxious time much better in such a calm and relaxed environment

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience for parents-to-be!

If you are debating using hey baby 4D let me assure you that it is 100% worth the time and money. I booked a 4D scan for my partner (first time dad-to-be) for Father’s Day. Unfortunately, our baby was being a little tinker and wouldn’t face the correct way. After trying multiple times we were offered to attend another appointment free of charge a week later where they would aim to get a clearer picture. Both scans, the sonographer was a lovely lady. She discussed everything and made sure I was comfortable for the duration of the scan. She involved my partner as well as me. She explained where the baby was, what we could see and where things were. She commented positively on our baby throughout and genuinely had a lovely demeanour which made us at ease immediately. I would not hesitate to go back and would recommend using hey baby to anyone I can. We had such a special experience which brought us closer to our baby. Thank you to Hey Baby 4D for providing such a wonderful and unique experience.

June 20, 2025
Unprompted review

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