Hey Baby 4D - Northampton Reviews 24

TrustScore 4.5 out of 5

4.5

75 The Avenue, Cliftonville, NN1 5BT Northampton, GB


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Rated 5 out of 5 stars

This is my third time visiting HeyBaby in Northampton and every time I have been impressed! All staff have been welcoming and put us immediately at ease which was so appreciated given how nervous we w... See more

Company replied

Rated 5 out of 5 stars

Just had our second scan for our first baby at Hey Baby in Northampton, and we couldn’t be happier with the experience! The service was absolutely amazing from start to finish. The ladie at the front... See more

Company replied

Rated 5 out of 5 stars

Had a lovely experience at the Northampton branch on Sunday. Kayleigh the receptionist was sooooo welcoming she instantly put my nerves at ease and then the scan lady was very cheerful and upbeat,... See more

Company replied

Rated 5 out of 5 stars

Every time I have been to Heybaby, I have enjoyed my time there; from receptionist to radiographer, everyone is highly professional. They have always catered to my requirements for scans; on every v... See more

Company replied


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

  • 75 The Avenue, Cliftonville, NN1 5BT, Northampton, United Kingdom

  • 01604 356613

4.5

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
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2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really kind and helpful staff

Really kind and helpful staff, spent a long time with us as baby was not behaving! Felt very looked after, would go back. Much better than W2W

January 4, 2025
Unprompted review
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Reply from Hey Baby 4D - Northampton

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. It’s always our goal to make sure our customers feel comfortable and supported, and we're so glad you felt welcomed during your visits. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Three great experiences here

This is my third time visiting HeyBaby in Northampton and every time I have been impressed! All staff have been welcoming and put us immediately at ease which was so appreciated given how nervous we were! On my third scan, I had a wellbeing and gender scan and the sonography was so kind and patient despite my baby not playing ball! She persisted and we found out the gender with the colour changing lights they can provide! They do a loyalty card so if you are like us and need some extra reassurance, you get money off each time! I really would recommend this place!

November 24, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. It’s always our goal to make sure our customers feel comfortable and supported, and we're so glad you felt welcomed during your visits. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Had a lovely experience at the…

Had a lovely experience at the Northampton branch on Sunday. Kayleigh the receptionist was sooooo welcoming she instantly put my nerves at ease and then the scan lady was very cheerful and upbeat, and talked us through everything whilst she was scanning - both made the experience one we will never forget!

We did the gender reveal lightening and I could not recommend Hey baby enough.

Thank you to both members of staff on Sunday for easing my nerves and making such an unforgettable experience 🥰!

October 27, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. It’s always our goal to make sure our customers feel comfortable and supported, and we're so glad you felt welcomed during your visits. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Absolutely amazing experience

Just had our second scan for our first baby at Hey Baby in Northampton, and we couldn’t be happier with the experience! The service was absolutely amazing from start to finish. The ladie at the front desk..omg she was incredibly helpful and welcoming, even going above and beyond to make us feel comfortable. They both ladies helped create a truly memorable experience for us, and we're so grateful for their kindness and support. Thank you for making our first baby's scan so special!❤️

October 27, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. It’s always our goal to make sure our customers feel comfortable and supported, and we're so glad you felt welcomed during your visits. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Calming, efficient- excellent!

Really great experience and really includes my daughter in the experience aswell. Would recommend.

October 12, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. It’s always our goal to make sure our customers feel comfortable and supported, and we're so glad you felt welcomed during your visits. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Every time I have been to Heybaby

Every time I have been to Heybaby, I have enjoyed my time there; from receptionist to radiographer, everyone is highly professional. They have always catered to my requirements for scans; on every visit, I come home with some or the other goodie bags, beautiful 2-3 baby photos and a detailed report. They have given me reassurance throughout my pregnancy scan. For anyone looking to go for a private scan, this place is highly recommended.

Thank you team Hey Baby 4D and all the best !!

September 21, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. It’s always our goal to make sure our customers feel comfortable and supported, and we're so glad you felt welcomed during your visits. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Couldn’t recommend enough!

Couldn’t recommend enough!! Been to Hey Baby for two scans now, our second scan was at the 15 week mark, we were 15 minutes late due to traffic, called to let them know and weren’t made to feel bad for it. We still had our full appointment time and they explained everything so that we could see our baby and understand each area. All the staff working there are absolutely lovely. We’ll be back in a few weeks for a 4D scan!

August 5, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Thank you so much for your glowing review! We’re delighted to hear that you’ve had such positive experiences with us for both of your scans. It’s wonderful to know that our team made you feel comfortable and provided a thorough explanation, even with the traffic delay. We’re thrilled that you’re looking forward to your 4D scan with us in a few weeks. We can’t wait to see you again and help you create more precious memories!

Best wishes,
Hey Baby 4D

Rated 5 out of 5 stars

10/10

Caring, understanding of anxieties and amazing gift package! Got me booked in same day!

July 31, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Thank you so much for your wonderful review, Phoebe! We're thrilled to hear that you felt cared for and supported during your visit to our Northampton location. It's great to know that our team could address your anxieties and that you enjoyed the gift package. We’re delighted we could accommodate you with a same-day booking. Thanks again for your kind words, and we look forward to seeing you again!

Best wishes,
Hey Baby 4D

Rated 5 out of 5 stars

a really good place for private scans

Had most of my scans on a sunday and the receptionist was always amazing! so friendly, kind and professional! always made the experience amazing! We had the same sonograher 3 times and he was always amazing too, always made time for us and made sure we got lots of lovely photos!

June 30, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Hi :)

Congratulations! Thank you so much for sharing your feedback, it means a lot to us.

We are so pleased to hear that you had such a great experience with us, we'll share your feedback with the team.

We look forward to seeing you again soon!

The Hey Baby 4D Team

Rated 5 out of 5 stars

Exceptional

We have had several private scans at hey baby and every experience has been brilliant. The clinic is lovely, staff really friendly and the scans have been great, with the most recent one being a 4d scan. They talk through everything and ask if there are any questions. I felt comfortable and at ease the whole time and I thought it was lovely how they seemed to be as excited about seeing our baby as we did!
I would highly recommend.

June 15, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Hi Joanna,

Congratulations! Thank you so much for sharing your feedback, it means a lot to us.

We are so pleased to hear that you had such a great experience with us, we'll share your feedback with the team.

We look forward to seeing you again soon!

The Hey Baby 4D Team

Rated 5 out of 5 stars

So good I went twice!

My 2nd visit at this clinic. My first time was that good I said before I left I would be back, and when the time came for a 4d scan I booked in again. The staff are so friendly and welcoming. Got some adorable photos of my baby aswel!

April 29, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Hi Sarah,

Congratulations! Thank you so much for sharing your feedback, it means a lot to us.

We are so pleased to hear that you had such a great experience with us, we'll share your feedback with the team.

We look forward to seeing you again soon!

The Hey Baby 4D Team

Rated 2 out of 5 stars

Not happy with the experience I had

I felt like the experience wasn’t at all special. The woman who was doing the scan rushed when talking so was hard to understand her. Only let us see the screen for 1 minute. And then turned it off to find the gender. Really ruined the whole experience and made me feel quite upset leaving. As at the hospital completely free and had the best experience ever but this was far from that. Very disappointed ☹️

March 16, 2024
Unprompted review
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Reply from Hey Baby 4D - Northampton

Hi Sophie,

Thank you for taking the time to feed back. It's vital for our continued improvement that we hear about it when a customer is disappointed.

Please do feel free to contact our head office at hey@heybaby4d.co.uk to discuss this further.

The Hey Baby 4D Team x

Rated 4 out of 5 stars

Went for an early reassurance scan last…

Went for an early reassurance scan last week @ 8 weeks.
Got checked in and as soon as the probe went on my belly a clear image of my uterus and a little bean appeared. It was such a relief. You can’t explain the feeling when there is a confirmed heart beat.
We got images and a nice pack included. Receptionist was absolutely lovely. Unfortunately, only thing that tarnished the experience was the sonographer was very quick, I felt rushed and all in all the scan lasted not even 3 minutes. I know they need to concentrate but I didn’t feel that I could ask any questions. If you had a little more time and the option to see on the screen longer then I would give it 5 stars. Appt was around 10 mins in total.

November 28, 2023
Unprompted review
Hey Baby 4D - Northampton logo

Reply from Hey Baby 4D - Northampton

Hi Mgnd,

Thank you for your review. We apologise if you felt like the appointment was rushed. I will pass your comments onto the clinic manager and to the Sonographer to ensure customer do not feel rushed in the future.

Kind regards
The Hey Baby Team

Rated 5 out of 5 stars

Great experience will book more

Heybaby Northampton had been amazing at the beginning of my third pregnancy especially with my last one ending in a miscarriage so wanted that reassurance baby was growing. Went too early so they booked me in a month later and saw baby and was reassured. Was able to bring my oldest child so they could see baby growing to help them come to terms with being a big sibling.

November 3, 2023
Unprompted review
Hey Baby 4D - Northampton logo

Reply from Hey Baby 4D - Northampton

Hi Sarah,

Congratulations! Thank you so much for sharing your feedback, it means a lot to us.

We are so pleased to hear that you had such a great experience with us, we'll share your feedback with the team.

We look forward to seeing you again soon!

The Hey Baby 4D Team

Rated 3 out of 5 stars

Not as clear images as I’d like

I think the place was nice, private, relaxed and friendly. I’m happy with the reassurance however I’ve had 2 early scans in previous pregnancy’s both at a different clinic and they were so much clearer. 1 was at the same gestation and 1 a week earlier but the pictures I have are a lot clearer. I don’t know if the machine isn’t as powerful or the baby was laid awkward etc but it just wasn’t very clear to see.

September 23, 2023
Unprompted review
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Reply from Hey Baby 4D - Northampton

Hi Macri,

We are pleased to hear that the clinic you visited was a nice place to be and that you felt reassured from your visit.

I'm sorry to hear that the pictures you received were not as clear as you had hoped. Due to a variety of reasons, pictures can sometimes differ in terms of clarity.

If you would like to discuss this further, please get in touch at hey@heybaby4d.co.uk.

Kind regards,
Hey Baby 4D

Rated 5 out of 5 stars

Very thorough in scan

Very thorough in scan, and very flexible as we were running late for the appointment.

Thank you!

September 13, 2023
Unprompted review
Hey Baby 4D - Northampton logo

Reply from Hey Baby 4D - Northampton

Hello :)

Congratulations on your pregnancy! Thank you so much for sharing your feedback, it means a lot to us.

We are so pleased to hear that you had such a great experience with us, we'll share your feedback with the team.

We look forward to seeing you again soon!

The Hey Baby 4D Team

Rated 5 out of 5 stars

Had a few scans here and the staff are…

Had a few scans here and the staff are very polite and help you to feel so comfortable they are very professional and are so welcoming would definitely recommend and I will always come here for my private scans :)

August 4, 2023
Unprompted review
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Reply from Hey Baby 4D - Northampton

Hi Nadine,

Congratulations on your pregnancy! Thank you so much for sharing your feedback, it means a lot to us.

We are so pleased to hear that you had such a welcoming experience with us, we'll share your feedback with the team.

We look forward to seeing you again soon!

The Hey Baby 4D Team x

Rated 5 out of 5 stars

Visited today for our gender scan

Visited today for our gender scan
Staff was very helpful friendly and professional
I highly recommend them

July 24, 2023
Unprompted review
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Reply from Hey Baby 4D - Northampton

Hi Haleema,

Congratulations on your pregnancy! Thank you so much for sharing your feedback, it means a lot to us.

We are so pleased to hear that you had such a reassuring experience with us, we'll share your feedback with the team.

We look forward to seeing you again soon!

The Hey Baby 4D Team x

Rated 5 out of 5 stars

I strongly recommend this place to…

I strongly recommend this place to everyone who would like to see baby! Lady In reception and the sonographer are very lovely and helpful! . I will definitely go back there for the gender reveal scan 💕

June 13, 2023
Unprompted review
Hey Baby 4D - Northampton logo

Reply from Hey Baby 4D - Northampton

Hi Raluca,

Congratulations on your pregnancy! Thank you so much for sharing your feedback, it means a lot to us.

We are so pleased to hear that you had such a lovely experience with us, we'll share your feedback with the team.

We look forward to seeing you again soon!

The Hey Baby 4D Team x

Rated 5 out of 5 stars

Amazing

Amazing! Honestly the best private scan clinic I have been to! The staff were so friendly and the sonography really explained everything in great detail! Can’t wait to go back for more scans later in my pregnancy!

February 1, 2023
Unprompted review
Hey Baby 4D - Northampton logo

Reply from Hey Baby 4D - Northampton

Hi Emily,

Congratulations on your pregnancy! Thank you so much for sharing your feedback, it means a lot to us.

We are so pleased to hear that you had such a wonderful experience with us, we'll share your feedback with the team.

All the very best with the rest of your pregnancy and beyond.

The Hey Baby 4D Team x

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