Very efficient service - delivery was before Easter Sunday despite a late order. Sweets are packaged beautifully and taste delicious for all age groups. Very happy with product and online... See more
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The salted caramel fudge was just very expensive plain fudge have tasted better less expensive in the past The 3 for 2 1kg candy pouches are not mix and match as advertised you can only pick the sam... See more
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These sweets absolutely made my boyfriend's day. He was feeling unwell after a short stay in hospital and these treats really cheered him up! Would definitely recommend getting these for a gift, the q... See more
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Very impressed - customer service was bang on perfect, they answer their DMs very fast which is a great customer experience. Sweets were delicious, the bowel is much bigger than expected too and has a... See more
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Company details
About Hey Candy
Written by the company
Our Story
Like most families, we’re at our happiest when we’re having fun. A home movie with a pick ‘n’ mix. A chew and a chat. Chillin’ while spillin’ the beans.
Our family has been in the fun and treats business for over a generation, so each Hey Candy product is bursting with experience as well as flavour. Magic!
We are really excited to share our range of unique tasting products with you so you can experience joyful moments anytime. With Hey Candy its always, ‘Me Time, We Time, Party Time’ because Life is Sweet and we work really hard to ensure you always receive the quality, service and smiles you deserve, that’s our promise!
CharityCharity is a core value of Hey Candy and we are honored to partner with the Make a Wish Foundation because they provide so many joyful moments and wishes to families and their children who suffer with life-threating illnesses.
We support their work throughout the UK and Ireland by donating 1% of each sale directly to them. So each time you order your favourite Hey Candy treats, you are also helping to support wonderful children enjoy joyful moments! Sweet!
Contact info
United Kingdom
- heycandy.com
4.1
Great
534 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
General
Quick delivery and amazing sweets to die for, good pricing for their packs aswell and great selection to choose from!
August 11, 2022
Reply from Hey Candy
Hey Chloe,
Thank you so much for taking the time to leave us such a wonderful review and for your kind words 😊
The perfect treat
I ordered vegan jellies and they were delicious perfect for the cinema and snacking during TV shows. I would recommend them to anyone wide variety and quick delivery.
August 11, 2022
Reply from Hey Candy
Hey Lauren
Thank you for the lovely review, we are so glad to hear you enjoyed your sweet treats and they were perfect for your cinema night 😊
Sweets arrived a few days after placing…
Sweets arrived a few days after placing order, kids ate the all, great choice to choose from, will order again and thank u for me free bag too
August 11, 2022
Reply from Hey Candy
Hey Suzanne,
Thank you for the sweet 😉 review. We are so happy to hear the kids loved them. We can't wait to see what you order next 😊
New favourite Sweet Shop
Extremely happy with my both my purchases from here; the sweets were delicious and we even got a generous free gift which was such a lovely surprise. 100% would recommend buying from here and 100% will be buying from here again.
August 11, 2022
Reply from Hey Candy
Hey Daphne,
Thank you so much for taking the time to leave us such a wonderful review and for your kind words, we are blown away. We are so glad to hear you loved your sweet treats and we can't wait to see what you order next 😊
Amazing candy
Great service delicious candy and really fast delivery. Would definitely order again.
August 11, 2022
Reply from Hey Candy
Hey Sammy,
Thank you so much for the wonderful review and for your kind words. We are so glad to hear you enjoyed all your sweet treats and we can't wait to see what you order next 😊
Great products & service
I bought for the first time and was so pleased with my order. I order 3 large pouches and the sweets were varied and all excellent quality. I also order a multipack of chocolat bears and these also were great quality and tasted gorgeous. The postage was quick and they were packaged really well! I would highly recommend!
August 11, 2022
Reply from Hey Candy
Hey Kirsty,
WOW we are blown away by your wonderful words, thank you.
We are so happy to hear you loved all your sweets and chocolate bars 😊
Reply from Hey Candy
Hey Lynnette
Thank you for taking the time to leave us such a lovely review. We are glad to hear you enjoyed your selection of sweet treats 😊
Poor quality fudge
Poor quality fudge the flavour is non exsistant. Not what I was expecting. Some of the fudge has a strange old/cheap taste to it. Sadly wont be ordering again.
July 28, 2022
Unprompted review
Reply from Hey Candy
Hey Quinn,
Thank you for taking the time to leave us a review. We are sorry to hear that you did not enjoy the fudge and felt that it lacked flavour. Our Fudge has proved to be one of our top selling products since we launched a year ago and we are shocked to hear that you did not enjoy it. We can assure you that all of fudge is fresh. We at Hey Candy pride ourselves on delivering 100% customer satisfaction every time, which is reflected from our 4.7-star rating on Trustpilot. On this occasion we have failed to do so and for that we apologies. As a small token we have sent you store credit via email. We would love the opportunity for you to give us a second chance and try our products again.
Have to say this is the nicest jelly’s…
Have to say this is the nicest jelly’s I had in a long time 😍👏🙌
July 8, 2022
Unprompted review
Reply from Hey Candy
Hey Jennifer,
Thank you so much for the lovely review and for your kind words 😊
Nice and tasty
July 8, 2022
Unprompted review
Reply from Hey Candy
Hey Lee,
Thanks so much for the lovely review. We are so happy to hear you enjoyed your sweet treats 😊
Great products and were very reasonably…
Great products and were very reasonably priced. Fast delivery. Very pleased with my order will definitely order again
June 28, 2022
Reply from Hey Candy
Hey Lyndsey,
Thanks so much for taking the time to leave us such a lovely review. We are so glad to hear you were pleased with your order and we can't wait to see what you order next 😊
Excellent company. Wouldn’t go elsewhere niw!
Bit of a mix up with the sweets I chose so they chose the correct ones and replaced the entire bag. Brilliant company.
Would definitely use again.
June 28, 2022
Reply from Hey Candy
Hey Tina,
Thank you so much for the lovely review 😊
Reply from Hey Candy
Hey Andrew,
Thank you for taking the time to leave us such a lovely review 😊 We are so glad to hear you enjoyed all your sweet treats
Amazing company
Fast delivery. I haven't tried our 1kg bag as its for the 25th but after tasting the free gift (bag of mushrooms) I'm sure we'll be very impressed! Thank you for the free gift also!
I chose this company as its the only one I could find that gives you a proper variety when choosing your own pick a mix I got to choose 20 different sweets! Wow! Thank you
June 21, 2022
Reply from Hey Candy
Hey Charlotte,
Thank you for taking the time to leave us such a lovely review and for your kind words. We are so happy to hear you enjoyed your bubblegum mushrooms and we can't wait for you to try the rest 😊
GREAT SHOP!
I got everything I ordered, it was all good quality and exactly like the photo the cards were a nice touch and were good quality and they gave me an extra bag of sweets. The experience was very good. I will gladly buy from here again!
June 21, 2022
Reply from Hey Candy
Hey,
Thank you so much for taking the time to leave us such a lovely review and for your kind words. We are so glad to hear you enjoyed all your sweet treats and we can't wait to see what you order next 😊
Ordered 2 2kg bags and was not…
Ordered 2 2kg bags and was not disappointed.
They came when they were supposed to and the quality of the sweets are amazing. Would highly recommend to anyone thinking of buying.
June 20, 2022
Reply from Hey Candy
Hey Sarah,
Thank you so much for your wonderful review. We are so happy to hear you loved your sweet treats 😊
Great business to deal with
Great business to deal with. They have great prices and choices with fast delivery . Will be ordering again no doubt
June 20, 2022
Reply from Hey Candy
Hey Michael,
Thank you for taking the time to leave us such a lovely review and for your kind words. We can't wait to see what you order next 😊
Great website
Great website, good selection, reasonable prices and quick delivery! Sweets were lovely!
June 18, 2022
Reply from Hey Candy
Hey Margaret,
Thank you for taking the time to leave us such a wonderful review and for your kind words. We are so glad to hear you enjoyed your sweet treats 😊
Bad review not good
My order dident come on time!
When it came it was ripped and busted everywhere!
June 14, 2022
Reply from Hey Candy
Hey Brandon,
Thank you for taking the time to leave us a review. We are so sorry to hear your pouch arrived ripped, this is not our usual high standard and we would appreciate if you could forward on any images to hey@heycandy.com so we can launch an investigation into this?. Regarding your delivery time, we are sorry you felt that the order took longer than it should. Ive had a look at your tracking information and I can see that you placed your order on Wednesday afternoon and it was delivered on the Friday. Unfortunately you had missed our 12noon cut off time for delivery on the Thursday.
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