HeyCarson 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have never felt more outright harassed by a company. Like, seriously, you CANNOT unsubcribe from their annoying emails.. years after having done business they are still, to this day, annoying the... See more

Company replied

Rated 5 out of 5 stars

Carson is the answer to our development woes prayers. For years we struggled getting any updates and changes for our websites done quickly and efficiently. Finding the perfect in-house developers is t... See more

Rated 5 out of 5 stars

Worked with Abinandh at heycarson on a custom job - this guy and these guys know their shopify code! Excellent knowledge, reasonable pricing, perfected to my liking in three rounds of feedback. The be... See more

Rated 5 out of 5 stars

We recently engaged the team at Carson to build a feature for our Shopify shop. Their team quickly put together a fair cost estimate and timeline. The work was outstanding! In fact, the solution they... See more

Company details

  1. Web designer
  2. Business to Business Service

About HeyCarson

Written by the company

HeyCarson is a leading Shopify expert team and hub for growing Shopify brands to handle short-term projects, recurring needs, and full-time Shopify work.

Since 2015, HeyCarson has fielded over 100,000 requests, and been a trusted development and design partner of nearly 35,000 brands building on Shopify. We’ve grown and fostered the largest unofficial Shopify merchant community on Facebook (117k members) and we are the highest-rated of over 800 official Shopify expert teams.

Our business model and approach have changed the way brands connect with Shopify experts, even inspiring product decisions by Shopify themselves. Our customers love collaborating with us in our client dashboard, we think you will too. We’d love to work with you on your next project.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I entrusted Carson with a list of tasks…

I entrusted Carson with a list of tasks for which they estimated 10 hours of work and charged me beforehand. They promised a "turnaround" of 10 business days. A few hours before the end of the turnaround deadline, a developer contacted me for the first time. The nature of his general inquiry (which version of the theme he should work on) suggests that he had never taken a closer look at the project before. At the time of writing this review (4 days later), there is still no progress on the project. When pressing for more details and a concrete timeline, I am being put off with vague statements: "We're still working on the changes, however, due to the complexity of the project. (sic) We would, unfortunately, need some additional time in order to make sure our implementation is to your liking. We will keep you updated."
I have worked with several Shopify Experts in the past, and the experience has always been smooth and satisfactory. Maybe I just had bad luck to be paired with a slow developer, but the Carson prices are not cheap and they use developers in low wage countries. The least I would have expected is to have project monitoring by customer service.
I would definitely advise anyone to only work with a company that invoices after delivery of the project.

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptionally well done!

I recently contracted HeyCarson for a four hour website development project and (separately) User Interface review and am happy to say it was an exceptionally good experience. Both the project and review were top notch. Everyone went above and beyond!

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

HeyCarson installed my ShopPay…

HeyCarson installed my ShopPay installments banner manually thereby avoiding errorrs previously caused by installing it automatically. They expedited it per my request. I am very pleased with them!

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Using Carson saved us money

Very helpful service and using Carson saved me a monthly app cost for a simple function! I was looking at apps that could provide the collection display function we needed but then I came across Carson. Thiago was timely in assisting with my request and final edits and now our products display the way we need them to, and I only had to pay one, affordable fee versus a monthly app cost for a simple code tweak. Thanks Carson and Thiago!

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

Clear explanation and analysis

I wanted an expert who could assess our site to make sure we were meeting the industry average for loading speeds and I got a very clear analysis and explanation. Good turnaround time and quick response. I would definitely recommend HeyCarson to find freelance Shopify experts because they helped reassure me that I'm on the right track with my store.

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

Website Coding

I needed some code snippets installed on my website to use a third-party app - something definitely outside of my skill set. The Carson developer assigned to my task was great, the work was explained to me in a way that I understood - website and coding is not my language - and the task was completed very quickly. Carson was available to help when the developers of the third-party app I wanted to install on website couldn't / wouldn't offer installation support! I'm very glad to have found Carson! Will be using them again.

December 5, 2021
Unprompted review
Rated 5 out of 5 stars

Exactly what we needed!

Quick and friendly service for a page template issue that required more expert knowledge than we had on our team. It is great to have Hey Carson for small tasks to keep our e-commerce site in tip-top shape!

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

This is the first time I have used…

This is the first time I have used Carson and it won’t be the last for sure. I required a customisation for launch of a clients website. The developer,Tamara, responded swiftly with both practical and strong UX solutions at every stage of the task. Often we hear of service providers advertising a ’can do’ attitude and fall short, Carson’s offer a ‘can do’ service and definitely deliver on tasks. Thankyou

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

We are a online shoe retailer based out…

We are a online shoe retailer based out of Hong Kong and when i reached out to HeyCarson with a request to update my website to create an option to increase sales, Karim understood my needs immediately and got to work right away! That is what we business owners need these days. For someone to understand how challenging it is to run a business and help us on our journey! Thanks.

November 30, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look