Heyday Loans Reviews 549

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers had a great experience with this company. Many customers praise the service for being quick, easy, and efficient, especially when applying for loans and receiving funds. People appreciate the excellent client care and the professional, friendly staff who are ready to assist during difficult times. Reviewers also highlight the fast response times and the helpfulness of the company in times of need, with many returning for their services. However, some customers also noted significant issues with communication, particularly after signing contracts or making payments, experiencing unresponsiveness to emails and inquiries. A few other people also felt that funds were not deposited in a timely manner, even after approval, leading to frustration and delays.

What people talk about most

Response time

Reviewers highlight ambiguous aspects of response time, with many customers initially experiencing fast... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the ease, speed, and efficiency... See more

Payment

Users describe ambiguous interactions with payment, with some reporting fast cash and quick response times... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the excellent and... See more

Customer communications

People report negative experiences with contact, with many reviewers expressing frustration over the lack of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Application was fast and easy but unresponsive after signing the contract and never received the funds

Rated 5 out of 5 stars

Was really in a pickle today when heyday loans was able to respond to me so quickly with my application. Part I appreciate the most was how low and spread out my payments will be to repay it back. Tha... See more


Company details

Written by the company

HeydayLoans.com is your go-to solution for fast and reliable payday loans in Canada. We offer short-term loans ranging from $250 CAD to $1500 CAD, providing a quick financial boost when you need it most. Whether you're facing unexpected expenses like car repairs, medical bills, or other emergencies, our simple online application and fast approval process ensure that you get the funds you need without the hassle. At HeydayLoans.com, we pride ourselves on excellent customer service and a commitment to making borrowing easy, safe, and stress-free.


Contact info

3.8

Great

TrustScore 4 out of 5

549 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Harassment

After paying off my loan, they continue to send me loan renewal emails, but when I reapply I am declined? But then I receive another loan renewal email?! Harassment much?

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Simply brutal customer service

Simply brutal treatment of returning customers. Finished the loan with them and went to reloan. No communication and poor customer service. They were ok when I had a loan for getting back to me. Now all they do is send spam ad emails. They never answer emails. Would highly not recommend

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

Zero Stars

If I could, I would give them no stars. I have tried several times to contact this company and I've yet to receive a response (it's been weeks). I've tried applying with no luck on a response either.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Spam emails with no follow-up

I completed a loan months ago and keep getting emails to renew my loan. Whenever I go through the rigamarole process, I don't hear back at all if its been approved or not.
There is 0 way for my to unsubscribe from emails because whenever I click the link to unsubscribe, it always fails.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Worst lending company out there

Worst lending company out there , Had one loan with them paid it off early . They send email after email saying thanks for paying off you can reapply so I have reapplied a few times and you hear absolutely nothing back from them then get another email from them and reply to it that I had reapplied and still nothing back . At least email back and answer a customer question would be nice

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

no communication and false promise

first loan went well, asked for a renewal, approved and got the contract. Signed it and then nothing, No response from them either, crap customer service. 2 days later and still no response from them or deposit, avoid this unprofessional company

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

They will not stop emailing marketing…

They will not stop emailing marketing emails every single day emails for the last 4 months. I've asked them to stop and they continue to send marketing emails. These people don't listen. I've reported them to the government for breaking email laws

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Waited 24 hours and still no deposit

I had 2 payments remaining and they emailed me stating I could extend my loan and borrow more. Applied, got approved and signed my contract, 24 hours later and I was still waiting for my money. Cancelled my contract and went to another loan agency, got my money within 2 hours from Loan Care

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Sounds like I’m not alone

Sounds like I’m not alone. Signed contract over 24 hrs ago, no money and no contact. I’ll be reporting them as scammers to the BBB as they cannot be allowed to do this and get away with this crap

September 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look