Heyday Loans Reviews 549

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers had a great experience with this company. Many customers found the service to be fast, easy, and efficient, especially when applying for loans. People appreciate the quick response times and the helpful, friendly staff who go above and beyond to assist with inquiries. The company is often praised for its excellent customer service and for being understanding and supportive during times of need. However, some people were dissatisfied with the communication, specifically mentioning a lack of response to emails and inquiries after signing contracts. A few other people also felt that funds were not received as quickly as promised, with delays occurring even after approval.

What people talk about most

Response time

Reviewers highlight ambiguous aspects of response time, with many customers initially experiencing fast... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the ease, speed, and efficiency... See more

Payment

Users describe ambiguous interactions with payment, with some reporting fast cash and quick response times... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the excellent and... See more

Customer communications

People report negative experiences with contact, with many reviewers expressing frustration over the lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great company Easy to navigate online Can be a bit slow at replying to emails

Rated 3 out of 5 stars

Application was fast and easy but unresponsive after signing the contract and never received the funds


Company details

Written by the company

HeydayLoans.com is your go-to solution for fast and reliable payday loans in Canada. We offer short-term loans ranging from $250 CAD to $1500 CAD, providing a quick financial boost when you need it most. Whether you're facing unexpected expenses like car repairs, medical bills, or other emergencies, our simple online application and fast approval process ensure that you get the funds you need without the hassle. At HeydayLoans.com, we pride ourselves on excellent customer service and a commitment to making borrowing easy, safe, and stress-free.


Contact info

3.8

Great

TrustScore 4 out of 5

549 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I was promised $2500 loan thomas…

I was promised $2500 loan thomas emailed me everyday and said pay off $250 which I did. I expressed that was the only money I had all week for my kids and I. He promised I would have the money in less then 20min. This was Saturday I sent him the money and he now since won’t reply to any of my emails. I have four kids and have to get through the week with nothing now. I am
So upset I expressed over and over please don’t let this be a scam. Now I have nothing I am so upset

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

Stay clear from this company they are…

Stay clear from this company they are absolutely scammers I had a loan with them and just owed two payments and received an email from them stating that I was eligible for a 2500 dollar loan so I replied and thomas green advised Me that I need to send 250 to receive this loan this 250 was my car payment now they won't reply to my.emails and have ghosted me this is unacceptable and I have filed a complaint against them.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud company

Fraud company they lie, they threaten do not touch this company no matter how desperate you are. You can’t trust anything they say and Thomas Evergreen is the worst one. There is no phone number or anything else other than an email that they barely respond too. I have reported them and anyone else that has had issues should do the same.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

I had a loan with this company and ran…

I had a loan with this company and ran into an issue with my bank and pays and couldn't make my last few payments. I told them in 6 days, I could pay off my loan but instead they offered me a consolidation loan in which I would send half the amount, then they would send me $2500 and include the remaining of my first loan into the second. I did stress that the money I am sending is all I have for the week and Thomas Evergreen told me not to worry as they wouldn't put an offer like this in writing if they weren't going to commit as they didn't want to lose other clients or not gain new ones. This is my warning to all, DO NOT TRUST THEM!! They will not do as they say and will just ignore you when you are trying to get ahold of them. Now I am left for the week without anything because of their false promise which I guess is on me for trusting them. STAY AWAY!!

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

was told if i repay, i would be able to get a new loan right away, paid, and they have since ghosted me. will not respond to anything now when i was back and forth with them every couple of minutes. now nothing and i am out my money.

April 4, 2025
Unprompted review
Rated 2 out of 5 stars

They are not responsive to emails

They are not responsive to emails. They have no phone number to reach them. They tell me I can re-borrow but yet they don't response. I've been waiting for 5 days now for a reply. Heyday team, if you see this, please reply to emails if you want to keep your clients.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

Well my loan was approved, they have me sign the contract, link my bank account, and send the contract back. I don’t hear back from anyone since the contract was sent to me so I decided to follow up just wanting some sort of update. They finally answer my multiple emails saying my application has been temporarily declined.. despite having already been approved and contract signed. Funny- they send another email saying leave a 5 star review and you’ll receive VIP service… Sorry but you have to earn a 5 star review- not use the notion of getting a better service if you leave one first. Won’t be using them again.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. They are very fast with replies and friendly. Very easy process from start to finish

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

No communication

Changing my review. Very slow to respond, no number to contact, no replies to emails or phone messages. Was emailed saying funds were on the way almost 18 hours later still haven’t received a response or funds.

February 26, 2025
Unprompted review

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