WORSE CUSTOMER SUPPORT , Even one start is huge or the customer support for them. Never seen such poor customer support. Once the product is sold they dont care. DO NOT BUY !!!
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See what reviewers are saying
I got a deep cleaning done today and I’m very pleased and satisfied with the service provided. Margarita did an excellent job. I didn’t need to give her any direction. She got her own cleaning sup... See more
This is an updated review to my earlier review in quotations. After posting my initial review, Jose got in touch with me and we tried to work with different timings on when Homero cleaning will come b... See more
Highly recommend this agency! It's been a fantastic experience all around. Easy to book, reliable, and communicative. So far Carla has been my cleaner and she does an outstanding job. She's attentive... See more
Company details
Information provided by various external sources
We believe cleaning is not just wiping dust and organizing furniture. For us, It’s a key to a happier life. We offer a flexible service to both our clients and our cleaners and aim to revolutionize the cleaning industry.
Contact info
10010, New York, United States
- 9294974111
- superheros@heyhomero.com
- heyhomero.com
Hasn’t replied to negative reviews
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Amazing experience!
Maria arrived on time and did an amazing job cleaning my apt. She cleaned everything thoroughly - would love to have her back
Updated review : Homero
This is an updated review to my earlier review in quotations. After posting my initial review, Jose got in touch with me and we tried to work with different timings on when Homero cleaning will come back to finish the job. Our calendars haven’t a aligned so far and I’m told that the cleaning lady will come back this week. Based on the current experience, Jose was responsive and I’ve had a pleasant experience. The 3 stars are because of the job pending but other than that I think our communication this time around was better. Once the cleaning lady comes back and finishes the job, I will provide a more updated review. “Jose was extremely difficult to work with. He postponed the cleaning services 4 times and would only inform me that cleaner will not arrive after an hour of when she was supposed to arrive. When I spoke to him about the delay, he said he gave me a great price so I should be flexible if there was a delay (what?!) I requested to get my entire apartment clean - 2 bed and 2 bath. He asked the lady to leave after completing 1 bed and 1 bath so I paid him half of the asked since she cleaned only half the apartment. Jose threatened to call his lawyers and the police which I don’t mind- I’m all for justice. He is extremely unprofessional and I will not recommend José. The cleaner was quiet and good and I could do all my work peacefully. My only problem is with Jose who asked her to leave after cleaning half the apartment. I paid for fee cleaning and I received only standard cleaning so overall bad experience. Red flags everywhere with communication. Will not recommend.”
Sophia did an excellent job cleaning…
Sophia did an excellent job cleaning the apartment today. Every nook and cranny is methodically addressed. Homero succeeds again!
They were great and love how clean my…
They were great and love how clean my apartment is!
Homero was flexible and quick to…
Homero was flexible and quick to responded they were able to send someone in short notice. I used the move in cleaning service and my apartment is spot less. Highly recommend
Wonderful deep cleaning experience!
I couldn't have had a better experience with Homero! Maria and Lucia did an incredible job with my home. They were thorough, professional, and kind. My apartment is spotless now. I selected a "special mission" cleaning to take care of some of the dust and dirt that has accumulated during quarantine. I'm so glad I did—it's the most thorough cleaning I've had in a while, with no stone left unturned. The cleaning was easy to book and there was a lot of clear communication around the logistics. I hope to have more deep cleanings from Homero in the future!
I have been using Homero Cleaning…
I have been using Homero Cleaning Service for about 6 months. The cleaning is excellent, they are reliable, prompt, and courteous. I am very happy and will continue using them.
Petra worked hard to make our home…
Petra worked hard to make our home spotless. She cleaned everything from the baseboards to the dog’s bowls. And I have never seen our bathroom so sparklingly clean! Highly recommend Petra and Homero!
Great experience for a really great…
Great experience for a really great price! Very thorough deep clean. Will definitely be booking again.
Great first-time experience
We had a great first-time experience with Homero today. Our cleaner, Petra, was very friendly and did an exceedingly thorough job. Our apartment is spotless! We look forward to our next monthly service. Thank you!!
Incredible
Quick, incredibly thorough, and my apartment has never looked better!
Thorough and professional
The experience was smooth and the workers were extremely thorough and professional. I would certainly use again.
Amazing experience
We had an amazing experience with Homero. Our apartment is now sparkling clean and looks brand new. Booking a cleaning was also a very easy process. We would definitely love to work with Homero again in the future. Thanks again!
Awesome service!
The women who came to clean did an excellent job! They went above and beyond my expectations. I would hire them again. Also really easy to schedule!
Super quick and easy to schedule
Super quick and easy to schedule. Thanks!
Super Awesome!!
The ladies came and did way more than they needed to do. They were on time, professional and went above and beyond. I will definitely recommend.
Great service!
Great service, I’m a first time customer and loved the instant communication. The Superhero was thorough, and just did an amazing job. I will be using this service again and I recommend.
What a great company!
What a great company, Jose was very responsive and the girls that deep cleaned my home for 8 hours+ did a great job. I can highly recommend Homero for cleaning services. Thanks Homero team!! Happy holidays!
Took longer than estimated but very…
Took longer than estimated but very good work
Great cleaning services every time
Great cleaning services every time. Definitely recommend them, you won’t be disappointed!
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