Happy Gaming World Reviews 351

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, most reviewers were somewhat happy with their experience overall. Customers generally express mixed feelings about the products and services offered. While some people are happy with the quality of the products they receive, others have concerns about the accuracy of product descriptions and the condition of items upon arrival. The overall experience with order fulfillment also varies, with some customers receiving their items promptly and as expected, while others encounter issues. However, a significant number of people were dissatisfied with the customer service and response times. Many customers report difficulties in getting timely responses to their inquiries, issues with after-sales support, and problems with receiving refunds or replacements for faulty products. These experiences often lead to frustration and a perception of unreliability.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. Many consumers report receiving defective or... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as receiving defective... See more

Customer service

Clients share negative opinions on customer service, with many reporting unanswered calls and unhelpful or... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction. Customers... See more

Response time

People report negative experiences with response times, expressing significant frustration. Many customers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

hello i ordered ps4 1tb with 25games on June 29th order no #147983 I am still waiting for it not delivered yet giving 3 star only for they at least they respond to my messages. Their website also show... See more

Company replied

Rated 3 out of 5 stars

Their product quality is good and trusted.Problem is that it is their delivery system and communication.After placing the order they had not replied for 15 days about the order after paying the money... See more

Company replied

Rated 4 out of 5 stars

I ordered my ffb wheel for cheaper than usual i order open box then canceled it and ordered new but still recived open box with sign of use and i payed the full amount on new one . The thing that disa... See more


Company details

  1. Electronics Wholesaler

Written by the company

Happy Gaming World is is an online store and virtual supermarket dedicated in trading new and pre-owned gaming consoles online, covering all current consoles (PS4, PS3, Xbox One, Xbox 360, PS2 and Nintendo Switch) at price never before for sure with best unbeatable price and quality guaranteed in India. HGWORLD offer you the free local pickup points available at 27 cities. HGWORLD will offer you unique experience that you can check product before paying and pay only after Receiving, Checking and Verifying the product to meet your satisfaction. Beware of scammers who ask innocent buyers to pay first because customer satisfaction is our top most priority. “Your Trust is our Success” HAPPY GAMING. THANK YOU!


Contact info

2.8

Average

TrustScore 3 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Legit place to buy Ps5 if you want one

Legit place to buy Ps5 if you want one. Very happy with the purchase

November 25, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Karthik P,

Thank you for trusting HGWorld for your PS5 purchase! 🎮🔥 We're thrilled to hear that you're happy with your order. Your satisfaction is our top priority, and we always strive to provide genuine products, smooth transactions, and reliable service.

Enjoy your gaming, and feel free to reach out if you need any assistance in the future! 🚀🎮

- Team HGWorld

Rated 5 out of 5 stars

Genuine and trustworthy

Happy with the happy gaming world team. Customer service part is awesome. I like the way they treat me as a customer. Totally satisfied with my used ps4 slim with 11 top rated games. ❤️

November 21, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Akhil Jacob Thomas,

Thank you so much for your kind words! 😊 We're delighted to hear that you're happy with your PS4 Slim and our customer service. At HGWorld, we believe in treating every customer like family, ensuring genuine products, great deals, and top-notch support.

Your satisfaction means everything to us! ❤️ Enjoy your gaming, and we’re always here if you need any assistance. 🎮🔥

- Team HGWorld

Rated 5 out of 5 stars

Very helpful service. Blindly Trustable. Would recommend 10/10

Very helpful service. Got a video of my package before shipped. Afterwards they provided me a shipping label. Only when I was able to track the shipment on the courier website was I asked to pay. I bought a digital PS5 and it came well packed and in mint condition. Working well for me for the past week

November 14, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Karan Nehra,

We truly appreciate your 10/10 recommendation and trust in us! 😊 It’s our priority to provide a completely transparent and hassle-free shopping experience, ensuring that customers feel safe and confident when purchasing from us.

We’re glad that you liked the pre-shipping video confirmation, secure packaging, and smooth delivery of your PS5 Digital Edition. 🎮🚀 Your satisfaction is what drives us to keep improving!

Enjoy your gaming, and if you ever need any assistance, we’re always here for you. Happy Gaming! 🎉🎮

- Team HGWorld

Rated 5 out of 5 stars

Good experience with HG

Good experience with HG. I have purchased all of my gaming devices from HG.

November 11, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Pankaj Gupta,

Thank you for your continued trust in Happy Gaming World! 🎮😊 It means a lot to us that you have chosen HGWorld for all your gaming needs. Your support and loyalty inspire us to keep delivering the best products, unbeatable prices, and excellent service.

We look forward to serving you again in the future. Happy Gaming! 🚀🎮

- Team HGWorld

Rated 5 out of 5 stars

Completely trustable

Completely trustable. Very humble reply from the team of hgworld. Even after cancelling the product from my side, I got my refund very early.Thank happy gaming team.

November 3, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Suraj BS,

Thank you for your kind words and for recognizing our commitment to trust and transparency! 😊 At HGWorld, we believe in providing a hassle-free and customer-friendly experience, even in cases of cancellations and refunds. Your satisfaction is our top priority, and we’re glad we could process your refund promptly.

We truly appreciate your trust in us and look forward to serving you again in the future! 🚀🎮

- Team HGWorld

Rated 5 out of 5 stars

Happy happy

I was sceptical at the beginning when I wanted to buy a PS5 online. I couldn't find a trusted partner from where I could purchase one. After doing some research i came to know about happy gaming world. I found the product in an affordable price. The process was really hassle free from buying to check out. And they have a dedicated team to update you with everything related to your orders and other queries. I got my PS5 well packed and safe. I would recommend happy gaming world a one stop for all gamers.

November 1, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Abu Thahir,

Thank you for choosing HGWorld and for sharing your experience! 🎮✨ We completely understand the hesitation when making an online purchase, especially for high-value gaming consoles like the PS5. That’s why we focus on providing a smooth, transparent, and hassle-free experience—from order placement to final delivery. 🚀

We're thrilled to hear that you found our pricing competitive, our process seamless, and our team dedicated to keeping you informed every step of the way. Your trust and recommendation mean the world to us!

Enjoy your PS5, and welcome to the HGWorld family! 🎉🔥

- Team HGWorld

Rated 5 out of 5 stars

HGWorld is the best in their field of gaming needs

I had been trying to get hold of a PS5 since October 2021 but to no avail until I came across HGWorld. Initially was not sure but went ahead with HGWorld using my instincts. I was not let down once by them especially Rishi who was very helpful/knowledgeable as he was the first person who I spoke to in HGWorld. I wish I had come across HGWorld earlier instead of wasting time with the likes of Amazon,Flipkart etc. Package arrived very securely without any problems except for some delivery issues due to the Diwali Festival Season which acceptable.
Advice to any one interested in getting PS5:
Just blindly buy from HGworld as you will not be let down..you will also get all genuine accessories as well.
When they say Customer Satisfaction is their priority, they mean it by going the extra mile in keeping the buyer informed sincerely.
Looking forward to a long term relation with HGWorld for future gaming needs.

October 31, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Pratik Shiani,

Wow! Your review truly made our day! 🎮✨ We completely understand how challenging it was to get a PS5 in India during its initial release, and we’re so glad that we could make it happen for you. Thank you for trusting HGWorld and taking that leap of faith with us!

A huge shoutout to Rishi for ensuring a smooth experience for you. 💯 Our mission has always been customer satisfaction first, and your words reinforce our commitment to going the extra mile for every gamer. 🚀

We also appreciate your understanding regarding minor delivery delays during the Diwali Festival Season—courier services often experience high loads, but we always ensure secure and well-protected packaging to keep your product safe.

Looking forward to serving you for all your future gaming needs! 🔥🎮

Happy Gaming!
- Team HGWorld

Rated 5 out of 5 stars

Just blindly only buy from them

Just blindly only buy from them , they are the cheapest solution you will get for your gaming needs . I got my xbox s shipped next day and got a nice deal . My console is international version but it has 1 year seller warranty . I had doubts seeing the site but once I spoke to Ankit , I was convinced they are legit. I would definitely recommend thus to my friends for sure .

October 18, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Ganesh Iyer,

Thank you for your amazing feedback! 🎮💙 We are delighted to know that you had a smooth experience purchasing your Xbox Series S from us. 🚀 Our goal has always been to provide the best deals at the most affordable prices, and we're glad you found the perfect gaming solution with us.

We understand that shopping online, especially for high-value products, can raise doubts—but we truly appreciate you trusting HGWorld after speaking with Ankit. We always believe in 100% transparency, and that’s why we offer a 1-year seller warranty on international models to give our customers peace of mind.

Enjoy your Xbox Series S, and we look forward to serving you and your friends for all future gaming needs! 🕹🔥

Happy Gaming!
- Team HGWorld

Rated 5 out of 5 stars

Really helpful team and 100% genuine

Really helpful team and 100% genuine
I really recommend to deal with this shop.They mean it when they say that
Customer satisfaction is their first priority

October 12, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Pranjit Deb,

Thank you so much for your kind words and recommendation! 🎮✨ At HGWorld, we truly mean it when we say "Customer Satisfaction is Our First Priority." Your trust and positive experience mean the world to us!

We’re always here to provide 100% genuine products, reliable support, and the best gaming deals. If you ever need any assistance or have any queries in the future, feel free to reach out—we’re always happy to help!

Enjoy your gaming, and we look forward to serving you again! 🕹🔥

Happy Gaming!
- Team HGWorld

Rated 5 out of 5 stars

Happy gaming world is awesome

Great... I really felt great...
Happy gaming world is awesome.
Geniune product. Genius people
Recently bought PS2 and very happy with it.

October 13, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Robert Jaywant,

Thank you so much for your kind words! 🌟🎮 We’re delighted to know that you had a great experience with Happy Gaming World and are enjoying your PS2!

We always strive to provide genuine products, excellent service, and a seamless gaming experience to all our customers. Your appreciation truly means a lot!

Enjoy your retro gaming nostalgia, and feel free to reach out anytime—we’re always here for you! 🕹🔥

Happy Gaming!
- Team HGWorld

Rated 5 out of 5 stars

Got a ps4 controller for 1200rs and it…

Got a ps4 controller for 1200rs and it looks and works perfectly like an original one.

October 10, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Amit Keni,

Thank you for your feedback! 🎮 We’re glad to hear that you’re happy with your PS4 controller and that it looks and works just like the original. At Happy Gaming World, we focus on delivering top-quality gaming products at unbeatable prices so that every gamer gets the best value.

Enjoy your gaming sessions, and we look forward to serving you again! 🚀🔥

- Team HGWorld

Rated 5 out of 5 stars

genuine product,fast delivery,and good…

genuine product,fast delivery,and good services,expect best price on game card and accessories

October 10, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Sir,

Thank you for your valuable feedback! 🌟 We’re thrilled to know that you found our product genuine, delivery fast, and service top-notch. Your trust in Happy Gaming World means everything to us!

We always aim to provide the best gaming experience at unbeatable prices. Stay tuned for exciting deals on game cards and accessories—we’ll continue to bring you the best offers!

Happy Gaming! 🎮🔥
- Team HGWorld

Rated 5 out of 5 stars

Product is new and original

Product is new and original. Using it from 3 days only so can't tell about performance.

October 8, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Anubhav Shounak,

Thank you for sharing your feedback! 🎮 We're delighted to know that you received a brand-new and original product from Happy Gaming World. Your satisfaction is our top priority!

If you have any questions or need assistance with anything, feel free to reach out. We’re here to ensure you have the best gaming experience! 🔥🚀

Happy Gaming!
- Team HGWorld

Rated 5 out of 5 stars

GREAT EXPERIENCE

First of all, I am not a console player.
Although I have a PS4, I play games on pc mostly. But the hype around the PS5 & PS5 exclusives was so huge that I was badly tempted to own one.

I tried to buy one but the availability of the console was next to none.
I surfed the internet but in vain.
One day, I was just surfing casually & got to know about HG world.

Now, I had following doubts :

Is the product legit or not?
Yes, the product is 100% genuine & new.

Paying more than the MRP will be worthy or not?

Semiconductor crisis still exists so the availability may not be upto the mark for years. If you don't wanna wait more then you should go for it.

If there will be any power supply related problem as the product is imported?

I think not. Moreover, they provide a Indian cable.

What about the warranty?

As it is imported there will be no warranty from Sony but they provide seller's warranty. (If you pay but more the warranty can be extended)

It is a great experience buying from hgworld. Mr. Ankit, Mr. Rishi was very helpful.
Looking forward to buy more products from them.

HAPPY GAMING!!

October 6, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Monit De,

Thank you for sharing your detailed experience! 🎮 We're thrilled to know that Happy Gaming World could help you get your PS5 hassle-free, despite the ongoing semiconductor crisis. Your trust in our 100% genuine products and our commitment to providing seller warranty & support means a lot to us.

We always aim to make gaming more accessible for enthusiasts like you, ensuring smooth transactions and complete satisfaction. Your positive words about Ankit & Rishi truly encourage our team!

Looking forward to serving you again. Happy Gaming! 🎉🔥

- Team HGWorld 🚀

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Timely delivery and no issues found.
The person on the sales call was very supportive.
I will strongly recommend for any gaming console or stuff from these guys.

October 1, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Salil Gautam,

Thank you for your kind words! 🌟 We're delighted to hear that you had an amazing experience with HGWorld and that your order was delivered on time and without any issues.

Our sales support team always strives to provide the best assistance to ensure a smooth and hassle-free shopping experience. Your recommendation means a lot to us, and we truly appreciate your trust in HGWorld for all your gaming console and accessories needs.

Looking forward to serving you again. Happy Gaming! 🎮🔥

- Team HGWorld 🚀

Rated 5 out of 5 stars

hd world is osm 👌

Really good experience with hd world they ship my series x when i wanted to ship bcz am not at home for many days and they enable bajaj finserv option for me on their website thats why i purchased my xbox series x bcz of bajaj option and ankit bhya helped me for better guidance

October 2, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Nasir Khan,

Thank you for your amazing feedback! 🌟 We're thrilled to hear that you had a great experience with HGWorld and that we could accommodate your shipping request as per your convenience. 🚚

We're also glad that you found our Bajaj Finserv EMI option helpful in making your Xbox Series X purchase easier. We always strive to provide flexible payment options so that gaming enthusiasts like you can enjoy their favorite consoles without any hassle.

A special shoutout to Ankit Bhaiya for assisting you with the best guidance! 💯

Looking forward to serving you again. Happy Gaming! 🎮🔥

- Team HGWorld 🚀

Rated 5 out of 5 stars

HG World is a great site and the seller…

HG World is a great site and the seller is also a very trustful person and the whole team.

September 2, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Anshul Thakur,

Thank you for your kind words and trust in HGWorld! 🌟 We are delighted to hear that you had a great experience shopping with us and that our team could meet your expectations.

At HGWorld, we strive to provide genuine products, reliable service, and top-notch support to every customer. Your appreciation means a lot to us and motivates us to keep delivering the best gaming experience! 🎮🔥

Looking forward to serving you again. Happy Gaming! 🚀

- Team HGWorld

Rated 5 out of 5 stars

Good

I bought Meta Quest 2 from here, the delivery service and customer support was awesome, they responded to all my queries. The product was packaged properly and was delivery on time. Would definitely recommend to buy from here.

September 4, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Ayush Ghosh,

Thank you for your wonderful feedback! 🌟 We’re thrilled to hear that you had a smooth and satisfying experience with your Meta Quest 2 purchase.

At HGWorld, we always prioritize secure packaging, timely delivery, and responsive customer support to ensure a seamless shopping experience. Your recommendation truly means a lot to us! 🎮🚀

Enjoy your VR adventures, and we look forward to serving you again!

- Team HGWorld

Rated 5 out of 5 stars

Amazing

Amazing! Was sceptical of ordering my SeriesX as there are lot of dupes in the market. But, having talked with Ankit, I purchased the console. The product got delivered within a day and so far am satisfied with the services of HGW and the choice I made. Thanks again. All the best for the future.

September 16, 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Pushan Bhonde,

Thank you for trusting HGWorld with your Xbox Series X purchase! 🎮🚀 We understand the concerns customers have regarding authenticity, and we’re glad that Ankit’s assistance helped you make the right choice.

We truly appreciate your feedback and are delighted that your console was delivered within a day and met your expectations! Your trust and support inspire us to keep providing genuine products and excellent service.

Happy Gaming, and we look forward to serving you again! 🎮🔥

- Team HGWorld

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