The Helping Hand Company Reviews 850

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and how well-made they are, often describing them as life-changing and very helpful for daily tasks. Many people also highlight the quick and efficient delivery service, noting that items arrive promptly and as promised. The ordering process is frequently mentioned as straightforward and easy to use. However, some customers also noted issues with delivery, specifically mentioning instances where carriers ignored delivery instructions or one item arrived broken.

What people talk about most

Product

Consumers find products to be positive, highlighting their quality and usefulness. Many reviewers praise the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and accurate delivery,... See more

Order

Reviewers express satisfaction with the ordering process. Customers found the website easy to use, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

purchased a Lowzone Gel Switch cushion.. excellent product husband finds it really helps his immobility as it makes him more comfortable Easy to order on HH website and to get VAT exemption Delivery... See more

Rated 5 out of 5 stars

An honest appraisal: I ordered a wall mounted shower stool from HHC a couple of years ago and I am delighted to say that the quality was exceptionally high standard (and the price was really compet... See more

Rated 5 out of 5 stars

Already had one of these but decided that a second would be useful so did not have to walk so far to find it. Decided to buy the pair including the folding one which has proved to be so useful when c... See more

Rated 5 out of 5 stars

I was amazed as to how handy this little gadget is! Unable to move or bend after an operation it is a lifesaver. Absolute must if you have limited mobility of any kind I would say. I can easily pic... See more


Company details

  1. Disability Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Mobility Equipment Supplier
  4. Physiotherapy Equipment Supplier

Written by the company

Whether buying for yourself or caring for a loved one, let’s help make living more enjoyable. Based in the idyllic Herefordshire countryside, the Helping Hand ‘family’ have been busy making inspirational and innovative products for over 60 years. Our own in-house design team constantly push quality and functionality, to make them the most useful and robust products on the market.


Contact info

4.8

Excellent

TrustScore 5 out of 5

850 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Well made

Ordered the bath bench. Its well made, easy to fit, very strong and a great price. Delivered in two day for free.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Inherited my helping hand from my…

Inherited my helping hand from my mother 15 years ago. Getting a bit old now, must be well over 20 years so thought it was time I had a new one which is much improved over the old one. Thoroughly recommended don't hesitate.

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered on line

Ordered on line, but previous dealings have been very food. High quality reachers/grabbers I now have 3. And your Soxon is the best invention ever! Thank you

November 29, 2023
Rated 2 out of 5 stars

Sent me the wrong Hip kit

Sent me the wrong Hip kit, ah well, human error I guess

November 17, 2023
Unprompted review
The Helping Hand Company logo

Reply from The Helping Hand Company

Thank you for leaving us a review, I am sorry to read that you are dissatisfied with our service, subsequently leaving us a 2* review. We're sorry that the wrong kit has been sent out. Please can you contact us at shop@helpinghand.co.uk and we can rectify this for you.

Rated 5 out of 5 stars

Good experience.

I came back to Helping Hand because of my previous good experience. I really like these ‘figertip’ grabbers, so it made sense to get some more.

November 13, 2023
Rated 5 out of 5 stars

Really useful tool, well made and good value.

This was the second time I had bought an Arthri-Grip PRO Reacher/Grabber and a Handi-Grip Mini. I bought the first pair for myself and was so impressed with the usefulness and quality of them that I ordered a pair for my wife. Both of us have mobility problems and these reacher/grabbers make life so much easier. I feel confident using them on a variety of types and sizes of object, from a large bottle of water to a pen and the combination of the long and the short enable things to be reached over a large area. When you add in a quick turn round of orders and good value, this is a winning duo.

November 8, 2023
Rated 5 out of 5 stars

A grabber makes life much easier.

I originally bought our HH grabber back in 2008 when my wife had a hip replacement.
Now in 2023 I have had a total left knee replacement.
After returning from surgery I found that the grabber wasn't working very well, so I ordered a new longer one.
Not only did the new one arrive next day, the company replaced the older one, which has seen extraordinary use under their lifetime guarantee.
Super company, great staff and made very well in the UK.
Thank you for superb service.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

The items came quickly and are so very…

The items came quickly and are so very useful in managing a leg with full knee replacement operation. The leg ups are useful for getting in and out the car, and also in and out of bed. Will be useful for some time to come.

November 16, 2023
Unprompted review

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