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See what reviewers are saying

Rated 4 out of 5 stars

Having firstly had a quote from British Gas I look up and found Hiber. The whole experience was excellent from the engineer who came out to survey and give his price to the final installation. T... See more

Rated 1 out of 5 stars

I’ve been installing gas boilers for over just a year now and Hiber has to be one of the worst companies I’ve worked alongside to try and take my company to the next level by being able... See more

Rated 3 out of 5 stars

The whole process of ordering parts and materials was ok,members of staff were quite helpful,but had to chase up the team to get warrenty and gas safe certificates sent to customer, other than that it... See more

Rated 5 out of 5 stars

Everyone at hiber is really helpful, wether that be Technichal support or just the basics or ordering parts. Nothing is to much to ask and everyone is outrageously friendly! They have taken a mass... See more

Company details

  1. Business to Business Service
  2. Boiler Supplier

Information provided by various external sources

We believe in local trades. hiber partners with local engineers to make them thrive. We help them to offer the best possible service to their customers, grow their business, and get back more time to spend with their family. With the experience of selling boilers directly to consumers, we're excited to now partner with tradespeople to make their lives easier and make them more successful.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

97 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Only joined Hiber over a week ago and…

Only joined Hiber over a week ago and it is faultless, Victoria is brilliant and cannot do enough to help you out, the Benefits of being part of hiber is amazing aswell! Not sure Hiber would be as a success in Scotland if it wasn’t for Victoria an absolute asset to the businesss

January 16, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, Victoria makes everything run smoothly and is always on the other end of the phone when needed. The finance aspect has really helped a lot well done

January 11, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Outfit 🙌🏻🙌🏻

Have done a few jobs through Hiber now and the service has been absolutely top drawer, I’m an installer and it’s been a blessing in disguise, giving me another option for my customers with regards to Finance packages & buy now pay later.
Victoria my Accounts manager has unbelievable from the word go, available 24/7 and has been tuned in to every boiler install I’ve done, following it through from start to finish to making sure everything runs smoothly, every business needs a Vicky ⭐️⭐️⭐️⭐️⭐️ Delighted to be onboard with Hiber!!!!!

January 10, 2020
Unprompted review
Rated 5 out of 5 stars

Very impressed with Hiber

Very impressed with Hiber, from initial set up to ordering everything through the app, absolutely seamless! Just what my company needed to get off the ground. Great to be working alongside Victoria who is more than happy to help with anything! No messing. She gets things done!

January 10, 2020
Unprompted review
Rated 5 out of 5 stars

Hiber was just the set up I needed to…

Hiber was just the set up I needed to help boost my business and be able to compete with bigger companies. There finance deals have opened up a whole new avenue for myself regards to finding extra work. They do all the hard work with ordering materials etc for the jobs and let me carry on with my other work. Glad I joined the team.

January 10, 2020
Unprompted review
Rated 5 out of 5 stars

From first meeting with Victoria took…

From first meeting with Victoria took half an hour everything was explained and then setup then straight into to offering great finance packages hiber keeps in touch to see if I am happy with service and the process all my boilers in the timescale I require very happy with service and will keep using

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

Hiber hiber

Very impressed with hiber , seamless & easy to use app - Victoria couldn’t have been more helpful in setting me up & helping my business , have recommended colleagues who are also impressed .

November 28, 2019
Unprompted review
Rated 5 out of 5 stars

Hiber have been have been absolutely…

Hiber have been have been absolutely amazing. Every single member of their team are lovely, friendly and easy to deal with.
They supply your boiler making cash flow irrelevant and offer better prices than most suppliers.
Their app is easy to use and you build your quotes through them
I’d recommend them to any installer

November 25, 2019
Unprompted review
Rated 5 out of 5 stars

Since we started with Hiber the service…

Since we started with Hiber the service has been 1st class. Always on the phone helping out nothing is too much trouble. Our work load has increased due to the guidance we have received. Can’t thank Rosie, Megan and all the team enough. Great company and service.

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Bill called me out of the blue and at…

Bill called me out of the blue and at first I was skeptical but once he came over to my house he instantly put me at ease and explained the platform to me with such enthusiasm it was hard to not get excited.

Fast forward a month and I've done my 7th job and I couldn't be happier. Bill and Chloe have been amazing and have gone above and beyond in order to make sure everything's run smoothly. 10/10 would recommend to everyone.

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

Hiber has helped take my business to the next level. Highly recommend!!

A friend of mine recommended Nick from Hiber to come round for a meeting with myself and my company. Nick is a great guy with lots of patience. He explained everything to me and had all the answers for my scepticism. He was always available on call while I was getting used to hiber.

Hiber have a great and friendly team that really want to help your business. Any questions or requests are always taken care of.

I can now offer 10 year warranties on all ranges boilers and at competitive prices. I’m winning job after job, and also earning points that I can go on holiday with or buy presents for my family and business.

I want to thank everyone at Hiber especially Nick, Chloe, Neil, Sam and Anthony. What at team I have behind my business now!

October 9, 2019
Unprompted review
Rated 5 out of 5 stars

5 stars guys. Keep up the good work!

I have used Hiber on a couple of occasions. They have been extremely helpful and nothing has been too much hastle.
From the first enquiry to the delivered goods, all has been seemless and stress free. When ever I have contacted them for information, I have been dealt with promptly and professionally.
I will definitely be using them in the future and wouldn't hesitate to recommend them. 5stars guys. Keep up the good work!
Many thanks Gavin.

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. As a gas engineer I’m using their services all the time and I’m very happy and pleased with the way they treat me. Payments are always made promptly and when I’m ordering materials and parts are always delivered in time.
Would highly recommend Hiber to anyone.

October 5, 2019
Unprompted review
Rated 5 out of 5 stars

So I recently joined up with these guys…

So I recently joined up with these guys and it's already making an impact on my business, all of the team seam really helpful and go out of there way to guide you through things. The money side of things is a great help for me and everything is always available next day. I'm so glad I met up with Ashleigh she has been brilliant, she keeps me up to date and has help out with advertising 👍it's a 5 star for me thanks guys.

October 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great team

So as most of you maybe I was indeed sceptical of hiber when I first received a call from HIBER.

Ashleigh called me back at a later date as promised, as I was busy at the time. I arranged to meet and discuss the options on offer by HIBER and decided to give it a go. I used my sister-in-law as the first job as a new boiler was needed but they couldn't afford to pay for one outright, not an issue the finance application process was simple and they now have a new boiler and full central heating system installed and I was paid at the end of the job, with no invoices to clear up.

Ashleigh has been absolutely fantastic energetic bubbly and all round genuinely nice lady, she brings me coffees when I am on a job if she is in the area, no problem is an issue and she goes above and beyond her job remit to ensure anything is in place an absolute credit to your team.

The background staff are also brilliant, Sam, choley great team.

I have now installed two boilers via HIBER, and have another next week, will I continue to use HIBER ? Absolutely

October 4, 2019
Unprompted review

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