Hidden Secrets Tours - Melbourne Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Tour Operator

Written by the company

Melbourne’s original laneways walking tours, hiddensecretstours offers experiences for locals and visitors alike. In small groups, indulge in the stories of our heritage, art, food and culture. We want you to #MeetMelbourne.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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Rated 5 out of 5 stars

Hidden Gems: a great find

Our tour guide Dee was very personable and knowledgable about the history and architecture of Melbourne. She shared some very interesting stories about the area and historical personalities. She also offered excellent restaurant recommendations. We enjoyed a great lunch as per her suggestion. Dee is an excellent guide and we thoroughly enjoyed the Hidden Gems tour.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

super knowledgeable

Our guide was super knowledgeable about the history of the city of Melbourne and was able to show us interesting sites that aligned with the history.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Lanes and arcades galore!

Our tour guide, Dee, was upbeat, knowledgeable and enthusiastic! She had many “hidden secrets” about the lanes and arcades and was more than willing to share advice about the best of Melbourne for our 4 day stay.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great tour…take when you first arrive…

Great tour…take when you first arrive in Melbourne. Judy told us the stories of Melbourne’s history in the places we visited as well as the people who influenced this grand city. She also gave suggestions for places to visit as well as restaurants and bars.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great introduction to Melbourne!

Lovely walk around Melbourne, with a lot of spots you wouldn't necessarily find on your own (and never as efficiently!) with nice backstories to go with them you would not as easily find yourself. Plus, specific tips by the tour guide based on your hotel location on things like rooftop locations or nice restaurants. 👍🏻

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Melbourne city walking tour

Knowledgeable guide(Judy) very helpful & informative. Small group so easy to hear guide. Easy walking & overall great interesting your. Would recommend it.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Even a local loves this!

What a brilliant tour. So informative, lots of fun and included delicious snacks and treats. Fiona the guide was fabulous. Great look at Melbourne history and current vibe and secrets.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Did the Laneways and Arcade Tour…

Did the Laneways and Arcade Tour Yesterday with Melinda as our guide - she was amazing and so knowledgeable. I have lived in suburban Melbourne pretty much all of my almost 80 Years but the Tour blew me away, I would very highly recommend it to anyone wanting to learn more about Melbourne's "Hidden Secrets". A fantastic and easily paced walking tour, so do yourself a favour and learn more about our great City

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ola is a wonderful tour guide and great…

Ola is a wonderful tour guide and great ambassador for the city of Melbourne. The ~2 hour tour was paced according to the group. She is knowledgeable of the city and its hidden secrets. The tour was a perfect overview of the city and its remarkable history

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

This is a must!

Our Tour Guide Sarah was amazing. There wasn't a question she couldn't answer about the Melbourne CBD. She was extremely informative and very inviting.
I would highly recommend this tour!

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent tour

February 14, 2025
Unprompted review
Hidden Secrets Tours - Melbourne logo

Reply from Hidden Secrets Tours - Melbourne

Megan, thanks so much for your words, Fee loved sharing our city and its corners with your executive group. Safe travels. Fiona and the Hidden Secrets Team.

Rated 5 out of 5 stars

Our guide

Our guide, Fiona, was excellent! The Hidden Laneways tour was fascinating. Very informative and interesting stories and history shared. Highly recommended!

October 23, 2024
Unprompted review
Hidden Secrets Tours - Melbourne logo

Reply from Hidden Secrets Tours - Melbourne

Hello Jennifer, so pleased you enjoyed your Melbourne experience, we really appreciate your review. Cheers from all at HST

Rated 5 out of 5 stars

Amazing tour!

Such a great tour, Melinda was amazing. Learnt lots about Melbourne as well as uncovering fab food/drink places plus street art. A work colleague suggested the tour, highly recommended.

May 22, 2024
Unprompted review
Hidden Secrets Tours - Melbourne logo

Reply from Hidden Secrets Tours - Melbourne

Thank you Susan, we like your work colleague ;) .. Melinda will be pleased to see your note, and we are as a team always so grateful for a review in these public spaces. Happy wandering. Kindest regards Fiona and the team at HST

Rated 5 out of 5 stars

Excellent tour

Excellent tour, with a thoroughly informative and interesting guide. Such a great way to immerse yourself into the wonderful city that Melbourne is.

October 28, 2023
Unprompted review
Hidden Secrets Tours - Melbourne logo

Reply from Hidden Secrets Tours - Melbourne

Dear Jo, we really do appreciate such feedback. Thanks for taking the time to share. The team at HST

Rated 5 out of 5 stars

A wonderful morning

A wonderful morning. A very engaging guide and a very congenial group. We shared an experience together today with many interesting stories of old and new Melbourne.

October 28, 2023
Unprompted review
Hidden Secrets Tours - Melbourne logo

Reply from Hidden Secrets Tours - Melbourne

Dear Peter, thanks for such lovely words about our Lanes and Arcades Walk. We are so pleased you enjoyed it and our version of Melbourne. The team at HST

Rated 5 out of 5 stars

Learn about Melbourne and taste your way around the city

Absolute 5 star experience with Fiona our tour guide - I've lived in Melbourne my entire life and yet I learnt so much, about so many of the little details and the history about our beautiful city that Fiona pointed out as we walked from place to place. The restaurants we visited were welcoming, and delicious! So much food! Can 100% recommend this for anyone wanting to learn more about Melbourne, visit some of the best restaurants, whether you're a local or a visitor!

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Cafe culture and so much more

We did a tour several months ago now with a wonderful guide Harriet. It was the cafe culture walk, and though we love a good coffee, this tour was also about the city.. we tasted little treats, the day we went our guide had prearranged a croissant tasting at lune.. not always the case we heard. ( the queues may have something to do with that… we had a rustic lunch at the end in this hidden upstairs place, we certainly would not have found, and then jumped on a tram to the Queen vic market to indulge some more … Melbourne is our new eating mecca.

November 15, 2022
Unprompted review

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