Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... See more
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HIES is committed to the highest standards in consumer protection for the home energy sector. Through our Chartered Trading Standards Institute (CTSI) approved Consumer Code and Alternative Dispute Resolution (ADR) service, we promote fairness, accountability, and protection for both homeowners and installers.
Solutions House, Chorley Business & Technology Centre, Euxton Lane, PR7 6TE, Chorley, United Kingdom
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This organisation is a waste of space. I had a heat pump installed by SWS Northwest, which failed to heat the house as the heat loss calculations where all wrong. This organisation completely sided with the installer. They even refused to help with the ADR process, even though SWS broke their own contract by refusing to go to ADR.
Completely biased in favour of the company, couldn’t careless about the customer.

Reply from HIES
Everything explained. Scaffolders and fitting crew were excellent. Completed as per dates given

Reply from HIES
Excellent company delivering an excellent product.

Reply from HIES
Excellent team installed my heat pump and necessary radiators efficiently with minimum of disruption. Can’t complement them enough for friendly approach and competent outcome.

Reply from HIES
I had already had a some quotes from other solar companies, and I almost went with another company, a dear friend and colleague passed me details for this company, really pleased I did, Andrew and Ian thank you kindly, a truly lovely little family run business where nothing is to much trouble.
Greatly appreciate your work and how officiant your boys were too.
Anyone thinking of solar panels, pop the company a call, good luck and keep up the excellent work guys
Phill Halford

Reply from HIES
From start to finish the institution of the solar panels went smoothly. Any concerns were emailed and dealt with promptly

Reply from HIES
The process was pretty painless and installation completed in two days. The team were courteous and good humoured.
Well worth going with a local supplier, who also beat bigger suppliers on price.

Reply from HIES
The follow up from HIES following installation has been great.
Really appreciate your customer service
⭐️⭐️⭐️⭐️⭐️

Reply from HIES
When you are undertaking a sizeable investment having the reassurance that you have added protection from HIES is invaluable. Not only gives confidence in who you are dealing with but also protects your deposit

Reply from HIES
Because it was put in a week after to said we’ve have them very friendly people who installed them

Reply from HIES
Gave me confidence in the whole process

Reply from HIES
From the salesman to the installation to aftercare I cannot fault this company and have and will recommend them to any and everyone.

Reply from HIES
We are extremely pleased with the service provided by Broden. From start to finish, the installation was carried out to the highest standard by a highly experienced, professional, and courteous team. They worked efficiently, kept our property clean and tidy throughout, and were always respectful of both our household and our neighbours.
The quality of the workmanship was outstanding, and the entire process was completed with great attention to detail. We would not hesitate to recommend Broden to anyone looking for a reliable and professional company. Thank you to the whole team for an excellent job

Reply from HIES
I’m very happy with the installation process. The staff (Sham I think his name is) who first attended to market the product was very knowledgeable. The whole process went very smoothly and installation was done and completed with the solar working straight away. The engineer was very good and nice, as well as the guys who installed the panels.
Although Project Solar was more expensive than the other providers I contacted, I am pleased with their work.
I am particularly impressed at how quickly they helped in setting up the SEG for solar exporting and importing, and within 4 weeks, this was up and running. Thank you 🙏🏾

Reply from HIES
Just a fantastic bunch of people, professional and thorough. Expertly done

Reply from HIES
Good independent company acting as a backup and shield for customers

Reply from HIES
Service very good, staff friendly and good workers, warranty 2y

Reply from HIES
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