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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, noting improvements in skin hydration, softness, and overall appearance. Many appreciate the luxurious feel of the products and the positive impact they have on their skin, even during challenging times like cancer treatment. The service is also frequently highlighted as excellent, with many consumers appreciating the prompt and helpful responses from the company. However, some customers experienced issues with certain products, such as eye creams containing fragrance causing irritation or face creams leading to dryness. A few reviewers also reported receiving faulty batches of products or encountering difficulties with customer service when trying to resolve these issues.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products,... See more

Quality

People report positive experiences with quality, praising the products for making their skin feel hydrated,... See more

Service

Users describe positive interactions with service. Many customers praise the prompt and personal service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found the company difficult to review because my experience was mixed. I took advantage of an offer on skincare. The products arrived on time. I found them to be ok, but not necessarily markedly bet... See more

Rated 4 out of 5 stars

I love the night elixir and imperial moisturiser - they're really great quality moisturisers for older skin. The eye cream rather unwisely contains fragrance and caused severe irritation... See more

Rated 5 out of 5 stars

I LOVE these products! I am currently undergoing immunotherapy & chemotherapy for breast cancer & needed something special for my skin which was crying out for nourishment. I’m so glad that I fo... See more

Rated 5 out of 5 stars

Skin feels amazing after a couple of weeks using Highborn products. Has definitely made a difference during my cancer medication treatment which takes a toll on skin and hair. The shampoo and conditio... See more


Company details

  1. Beauty Product Supplier

Written by the company

HighBorn is for discerning women who want to empower and release their own natural beauty with an honest, natural and realistic approach. No matter what you're facing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

383 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really and truly wonderful skin care…

Really and truly wonderful skin care products - the interesting thing about all of the above (except the oils) is the after feeling of your face being wrapped in an invisible skin. The creams vanish and you are left with a glowing face . I have been using the 4 only a week and a half and honestly notice a difference. I am a 73 yr old sun lover and have tried many many products promising many things over the years.These will now be my one and only ! But beware - it’s addictive. You will love each and every one. Packaging is great - very personalised. Lovely reason to support a good cause

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

You won't be disappointed

My order arrived on time, beautifully packaged & I really feel as if I'm getting something special every time I order from Highborn - you get what you pay for & these are quality products which last for ages - give them a try

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful products

I bought some mascara from Highborn and so far it has ticked all the boxes. Goes on smoothly, you can build it up without clumping. I have real problems with my eyelashes falling out as they have never recovered properly from chemo, but this mascara is lovely. I have bought loads of other things but put them away for Christmas……. I may be dipping in and using one box for myself!!

October 6, 2023
Unprompted review
Rated 2 out of 5 stars

Not sure if Highborn is for me

Highborn was recommended to me by a friend so when I came across a Facebook post I clicked through to the website. As a BC survivor I liked the ethos of the company. Thought I would give the Four Phase set a try but somehow ended up buying three sets after being bombarded with cut price offers each time I tried to check out. Even now I keep getting emails and texts to check out my basket before it sells out!!! I regret deciding to order at all and cant believe I was so easily manipulated into buying more than necessary. I am not a lover of coconut or vanilla scented products but as I had opened one set had to try it as I have run out of my usual regime. I have to say my skin is very soft but after a week of using I have started to get a few spots and the eye serum stings on application. I haven’t experienced this before with my Elemis or Beauty Pie products. I am debating whether to return all three sets or just return two for now and persevere with the opened set to see if it settles down. If it does I can re order, if not I will return to my previous brands.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Glad I finally found my moisturiser

Hi
I’ve been using highborn moisturiser for a few months now and I can honestly say it’s lovely on my skin I’m so happy that I’ve actually found a moisturiser that is suited to my dry skin and has made an improvement immensely, would definitely recommend highborn products especially for older skin it’s amazing

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

I love this product and the company

I love this product and the company. They contribute to breast cancer and help women look and feel amazing ❤️All the products come in lovely packaging with a personal message from the owner who is so dedicated to her company and the breast cancer community. I would definitely recommend this product with 10 stars if I could!. It’s fabulous 👍❤️

October 1, 2023
Unprompted review
Rated 3 out of 5 stars

Just arrived

Bit of a delay in receiving my order but a quick call to customer services rectified that and I received it 3 days later which was fab action from customer services. Only just started using phase four so that’s the reason for 3 stars. Love the smell, hint of coconut I think. Feels really good on my skin, I’m getting on now, in my 60’s so need all the help I can get. Think my eye area looks better and my neck in particular. Good size pots, only use a little so think it’ll last a long time. 😊👍

September 25, 2023
Unprompted review
Rated 4 out of 5 stars

High quality skincare

I’ve just received my first order from HIGHBORN: the 4 phase collection. The website was easy to navigate, there is a first purchase discount code and a subscription reduction in price. I like the ethos of the company and focus on natural ingredients. My order arrived quickly and the products itself are beautifully packaged.
The creams smell lovely and have a medium consistency, easily absorbed into my skin.
I’ve entered 4 stars as my skin has broken out after 3 days of use. I’ll have to see how it goes whether I renew or not.

September 22, 2023
Unprompted review
Rated 2 out of 5 stars

Unfortunately not for me

I was really looking forward to receiving these products but after using for a few days it's not for me. It doesn't smell good to me and my skin stings and feels dry after I have applied the products.

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

Best mascara ever

I bought a few different items for myself and as a present as I read lots of good reviews. I bought the mascara for myself and it is the best mascara I have ever used! It doesn’t smudge, lasts long and makes your eye lashes look amazing! Highly recommend!

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

So far very pleased

Firstly this is being sent from Sheila Riddoch. Just happens this is under my husband’s name!!
So far very pleased. Service is excellent and I love the products. No greasiness at all in the face serum nor the day and night creams. I absolutely love the smell.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Divine products

Firstly.. I love the ethos of this company.
The products are divine,my tired skin is again becoming radiant.
Very gentle, absolutely no bad reaction,which for my sensitive skin is a must.
Well done Highborn

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

I had my first Highborn products as a Christmas gift from my Son, and quite honestly I thought they were remarkable.
The eye and the face serum have made my skin so beautifully plump and soft I can highly recommend.
Please give it a try you’ll love it .

December 25, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing quality products

Amazing quality products, fast delivery, definitely worth investing in the skin care products, a little goes a long way, will definitely continue using on a regular basis 😀

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

I signed up to a subscription for a…

I signed up to a subscription for a package of products. I products smell lovely and were well packaged and I’m sure suit other skin types. For my skin they sat heavy on top so I’m going to try different products next time. But the 5 stars are for the customer service. When I got the charge for the renewed subscription this morning I emailed and explained I didn’t want the products but I’d forgotten to cancel my subscription. Within an hour I had a response and a refund and no pushy sales techniques to get me to continue with it. Thanks, great company ethos

August 3, 2023
Unprompted review

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