Lovely items: they look terrific. But delivery took much longer than I expected and it would be better to earn customers more clearly when they place the order
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See what reviewers are saying
Gold Heart Detail Canister 5* Customer Service!!! I purchased these beautiful canister, I am so in love with them. The communication from Zulima was outstanding, she keeps me inform of the progress... See more
I purchased these beautiful gold and silver canisters for my coffee bar, they were slightly delayed (no fault of their own) but the customer service I received from Zulima was fantastic, she was avail... See more
Company replied
I ordered some beautiful spoons for my friends birthday arrived..the consignment was held up in customs but Zulima went over and above to get them to me..keeping me informed on a daily basis and at th... See more
Company details
Written by the company
High Class Touch curates stunning home decor pieces that will add glamour and luxury to your everyday life. How much time have you spent looking for these gorgeous pieces being delivered to your door at no extra costs such as import customs and duties? Save time searching within our shop and select your favourites and get them delivered right at your doorstep. Enjoy free delivery only in the UK. From Kitchen canisters, flower vases, candle holder and decorative dishes to gorgeous artificial flowers, High Class Touch offers new pieces every week. In here you will find gold and silver home decor and accents that will help you reflect your own personality in your home interiors. High Class Touch has been recognised and featured in two issues of The World of Interiors magazine in the UK and serves and audience who deserves to have beautiful and stunning pieces that impress anyone. Connect and join to our social media and don't miss ideas, videos and content you need to start stye decorating your home. "I am committed to curate stunning gold and silver home decor pieces that will add glamour and luxury to your everyday life”. Zulima C. Villar - High Class Touch Founder London, UK.
Contact info
7, 57 Woodcrest Road, CR8 4JD, Purley, United Kingdom
- 07740012336
- Info@highclasstouch.co.uk
- highclasstouch.co.uk
4.7
Excellent
122 reviews
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Genuine seller
Ordered some plates, spoons and a marble board.
The quality of the plates and spoons were really good.
The marble board was good but not the quality that I was expecting, the gold paint on it was chipped.
Zulima, the owner, arranged the returns and refund without any hassle.
Bit expensive but worth the quality.
Would buy again from highclass touch
May 1, 2025
Unprompted review
Reply from High Class Touch - Home Decor
Hi Yasmin! Thanks for your feedback. I have noticed some prices are more delicate than other and may suffer during international shipping, but I am here to offer replacements and make it right.
Thanks a lot!
Beautiful product
Beautiful product. Well packaged and really high quality. Customer service is beyond excelllent.
May 9, 2025
Reply from High Class Touch - Home Decor
Wow! Thank you Sirah, I am happy to know you are happy with your purchase and my service. Thank you for your trust in my business.
It has always been great to shop with…
It has always been great to shop with high class from day one, I always believe in quality and when we talk about quality high class is the one you can always trust , I highly recommend high class .
May 1, 2025
Reply from High Class Touch - Home Decor
Thank you Smera! I love having you as a loyal customer. I am always here to help!
Poor customer service with no work ehhics
1st of all her stuff is nice but her customer service is horrible. She sent me an item which is damaged. (A lid) According to her it is a marble stone issue. She doesn't know to help a client and she asked me to pay for delivery of a damaged item She sent me. Everything she says something and trying to avoid her mistake. I am going to Inform trading standards and never will I buy anything from her. I will take this matter further
April 15, 2025
Reply from High Class Touch - Home Decor
Hi Lovely,
Thank you so much for your feedback — I’m truly sorry to hear that you’re not completely satisfied.
At High Class Touch, we deeply value every customer experience and genuinely care about ensuring you feel confident in your purchase. Most of our pieces are handmade by skilled artisans and crafted from natural marble, which means each item is beautifully unique. Variations in tone, veining, and natural lines are part of what makes marble so special — and this is something we always note clearly in the product descriptions.
That said, I completely understand your concern about the lids not being identical. Because of the nature of the material, even if we were to send a replacement, we couldn’t guarantee it would be an exact match — and we wouldn’t want to disappoint you further.
If a piece arrives damaged, chipped, or broken, we are absolutely committed to replacing it under our damage policy. In cases like this, where it's related to natural variation, we always offer a full refund should the customer not be satisfied with the look of the marble upon arrival.
I also appreciate you bringing up our return policy. As we import all pieces from the U.S. and fully cover the international shipping, customs, and taxes for our customers, we simply ask that returns due to change of mind be sent back at the customer’s expense.
If you have any further questions or need more support, I’m always here and happy to help.
Warmly,
Zulima Villar
Founder, High Class Touch
Lovely exquisite items
Lovely exquisite items, well packed and kept informed at all times. Would recommend this company.
March 17, 2025
Reply from High Class Touch - Home Decor
Thank you Lovely! I am glad to hear you are happy with your purchase.
Reply from High Class Touch - Home Decor
Thanks Lorraine. Always happy to help!
Stunning pieces
Love them as they have elegant items that you won't find on the high streets. All items are true eye catching show stoppers. You will definitely receive numberus compliments.
February 24, 2025
Reply from High Class Touch - Home Decor
Thanks Saira! I am glad my efforts and work have good results having happy customers!
Hi Zulima was really helpful regarding…
Hi Zulima was really helpful regarding my order will recommend
January 20, 2025
Reply from High Class Touch - Home Decor
Thanks Diana! Always super happy to help!
Good quality looks amazing and well…
Good quality looks amazing and well packed as well as fast delivery
December 9, 2024
Reply from High Class Touch - Home Decor
Hi Safia! Thabks for your opinion and taking the time to share.
Great experience
Amazing products, great communication, really personalized service
October 15, 2024
Reply from High Class Touch - Home Decor
Thank you very much Matteo for your review.
I have just given you four stars
I have just given you four stars , although the canisters are beautiful , and just what I wanted . I was disappointed you didnt deduct the 10 percent off my order, even though I contacted you that I had made an error in not entering the promotion code
October 21, 2024
Reply from High Class Touch - Home Decor
Hi Linda! I am sorry to hear this. Yes I recall our chat. Unfortunately I cannot apply a code after the order has been placed. However I understand you have another code to use in your next order.
Thanks!
Beautiful items Fantastic product and you couldn’t ask…
Fantastic products and you couldn’t ask for a better service. Would highly recommend this company to anyone.
September 10, 2024
Reply from High Class Touch - Home Decor
Thanks for sharing!
Reply from High Class Touch - Home Decor
Thank you very appreciated your time for a review!
I ordered a cake server and knife set…
I ordered a cake server and knife set on a whim and am thrilled with the product I received. I was emailed regular updates on when I should expect the arrival of my parcel, which was incredibly helpful. Overall, it was a pleasant experience, and I wouldn't hesitate to order from here again!
July 19, 2024
ITEM AS DESCRIBED AND FAST DELIVERY
July 2, 2024
Looks great,quality is excellent
Looks great,quality is excellent , not very high price,even delivery on time ,I can be recommend High Class Touch - Home Decor is a good site to purchase your product
June 7, 2024
Really good customer service,happy with…
Really good customer service,happy with my purchase
April 9, 2024
My order arrived in good condition and…
My order arrived in good condition and the vases and bouquets were gorgeous. Also the business owner was prompt at replying to my messages. She was also very honest about the dates for delivery and it was exactly as she'd said. Love the items. And I am looking forward to receiving the rest of the order on the date she gave. I have confidence I would be pleased with the items as well. Would recommend to everyone.
March 11, 2024
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