What a fantastic, personal service. Andy and James were brilliant right from the start, with updates on their journey time through to unloading our dining room table, checking it was exactly what w... See more
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Company details
Written by the company
We are a small logistics company based in Northampton. With over 20 years’ experience we are now looking for customers who require high quality logistics to support deliveries from a to b. Ensuring a high-quality experience and customer satisfaction is key to everything we do on a daily basis. Our services are different to other companies and our expert team ensure a simple, smooth process for every customer. We offer a logistics service from initial order to end user delivery. If you are looking for an experienced company to run your deliveries we have several options available to you. Full transparency on deliveries, customer satisfaction and costs from day one. Regular contact and updates from our team to ensure that you are satisfied with our services. Higher Jump Logistics delivery options # 2 Man delivery service # Hallway # Room of choice # Unpack # Assembly # Dispose of old furniture # Washing machine and fridge freezer disposal # Same day deliveries – from small van to Artics – price on application # 1-man delivery
Contact info
Unit 5, Bozenham Mill Farm, Bozenham Mill Lane, Northampton, NN7 2JW., nn72jw, Northampton, United Kingdom
- 01604 312780
- customerservice@higherjump.co.uk
- higherjump.co.uk
Hasn’t replied to negative reviews
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Andy and James came and assembled our…
Andy and James came and assembled our garden furniture very efficiently. They were polite and friendly, and I highly recommend!
Excellent delivery experience with Andy…
Excellent delivery experience with Andy and James - great communications on when to expect delivery and updates throughout the day which were much appreciated.
Excellent Service
Excellent communication regarding approximate arrival time.
Very helpful, nothing too much trouble.
Highly recommended ⭐️⭐️⭐️⭐️⭐️
Brilliant service from Andy and James
Brilliant service from Andy and James! Great communication, super friendly, and handled my large mirror with care. Made the whole delivery completely stress free. Thanks 🙂
Andy and James were very helpful and…
Andy and James were very helpful and provided a brilliant service.
Fantastic delivery experience
Fantastic delivery experience , the guys made sure I knew what was what and I had the build instruction video to hand. Perfect.
Andy and James were fantastic
Andy and James were fantastic. Our delivery was a particularly awkward heavy piece of furniture and they had no problems at all. Polite and extremely helpful
Heavy object delivered with great care
Heavy object delivered with great care. Excellent service including communication as to time of delivery and proximity to our location
Great delivery from Andy and James…
Great delivery from Andy and James today. Good communication in advance with delivery window and then again when close by. Guys were friendly and no bother for them to place parcel in house which was much appreciated. Highly recommend.
The delivery was prompt
The delivery was prompt, they kept me updated as to when they thought they would arrive. When they got here they delivered the item to the room of choice and both Andy and James were really friendly.
Great guys and very helpful
Great guys and very helpful. James and Andy were top class. Thanks 😊
Fantastic service from James and Andy…
Fantastic service from James and Andy really helpful and keep me up to date with delivery and love our new sofa x x
Great service Andy & James
Great service Andy & James. Delivery due 4:30pm. Delivered 4:30pm! Thank you.
Excellent
Sofa delivered by 2 gents who where lovely and very professional :). Kept me updated and were very much on time.
L Taylor
5 stars
5 star review for Andy and James . Great service and regularly kept up to date with expected delivery times . Can not fault service in any way. Very courteous on delivery
Great job by Andy and James !
Andy and James were helpful and efficient. They kept in touch with us regularly regarding ETA, which was extremely helpful and much appreciated. Great job!
Brilliant company
Superb company, communication throughout was brilliant. Would definately recommend HJL. Also thank you to the crew who delivered and built my sauna, they were fantastic 👏
Andy and James - efficient and friendly!
Andy and James came to fit the last bit of our new garden furniture today.
They gave regular updates on when they would arrive, which was very helpful.
They were very friendly, efficient and a pleasure to meet.
I recommend Andy and James! You are in good hands with them!
Phil and Keith delivered our new Garden…
Phil and Keith delivered our new Garden furniture earlier today . They called before to advise a more up to date ETA and were really helpful when delivering goods - they took the boxes up to the shed which was really appreciated . V friendly too .
A great service
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