Highland Dog Bakery Reviews 51

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

No stars. Been stealing money for months now after I've had a subscription for a while. No products delivered in months. I cannot reach the company on any communication outlet and have not received... See more

Rated 5 out of 5 stars

Great customer service, delivery and quality of products! Our boy has loved every single thing we have tried so far so we would definitely recommend Highland Dog Bakery. Always friendly and helpful to... See more

Company replied

Rated 5 out of 5 stars

We ordered frozen raw dog food. Very impressed by the quality of the meat compared to our previous supplier - our dog seems to look healthier on it and it is chunky “real” meat as opposed to mush! Al... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate online shop and check out. Prompt delivery which means if i forget to order in good time we don’t run out. great quality treats which are easy to break down for training treats a... See more

Company replied

Company details

  1. Animal Feed Store
  2. Pet Store

Written by the company

At Highland Dog Bakery, we are passionate about providing your furry friend with the best possible diet. We believe that every dog deserves natural and healthy treats and food that will keep them happy and healthy. That's why we prepare our homemade dog treats and frozen raw dog food using only the finest ingredients under the guidance of a canine nutrition specialist. As a family-run business, we understand the significance of providing a balanced diet for your pet. We know that you want the best for your furry companion, and we are here to help you achieve that. We offer free local delivery, so you don't have to worry about running out of treats or food for your pup. Our team is happy to provide you with expert advice on all matters related to treats and food for your furry friend. Our ultimate goal is to ensure that your dog receives the nutrition they deserve. We believe that natural and healthy ingredients are the key to a happy and healthy pup. That's why we never compromise on the quality of our ingredients. We are committed to using only the finest ingredients to create our delicious treats and food. So why not give your furry friend a treat today? Take a bite from the pack and see how much they love our natural and healthy treats and food!


Contact info

4.2

Great

TrustScore 4 out of 5

51 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No stars - theft of money

No stars. Been stealing money for months now after I've had a subscription for a while. No products delivered in months. I cannot reach the company on any communication outlet and have not received any refunds - even by raising claim through credit card company (Capital One - also do not recommend). Do not order anything from the website.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

i have bought online and in person and…

i have bought online and in person and i always have a lovely experience! my dog loves loves the food from here <33

November 11, 2024
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Reply from Highland Dog Bakery

Thank you very much for taking the time to leave us this amazing review ❤️

Rated 5 out of 5 stars

Wonderful company

One of the best, most responsive companies I order from.
Brilliant customer service and excellent products.
No complaints ever from the boss of the house 🐶❤️

September 27, 2024
Rated 5 out of 5 stars

Always a great service

Always a great service. Very knowledgeable owners if you have questions about nutrition. Great products my dogs love

August 20, 2024
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Reply from Highland Dog Bakery

Thank you, Jane. We always do our best and we love hearing about happy pups. xx"

Rated 5 out of 5 stars

Great dog food supplier!

Very friendly and helpful. A great range of dog food and treats with outstanding FREE home delivery :)

August 6, 2024
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Reply from Highland Dog Bakery

Cheers Bill for the awesome review

Rated 5 out of 5 stars

Highly recommend

Been buying from here for a while now and my dog loves it! Highly recommend buying.fast reply’s great communication 👍

July 5, 2024
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Reply from Highland Dog Bakery

Thank you for ordering from us xx

Rated 5 out of 5 stars

Rapid response

Rapid response - order arrived quickly. From last time I ordered there was an immediate personal response to a question and while the recently arrived parcel remains unopened I can vouch for satisfaction from my 4 legged friend.
My only criticism is trying to ensure that the stars come up as 5 !!

June 19, 2024
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Reply from Highland Dog Bakery

Thank you, Gill, for your incredible review and for being an exceptional customer ❤️😊🐾

Rated 5 out of 5 stars

Great local company

Great customer service, delivery and quality of products! Our boy has loved every single thing we have tried so far so we would definitely recommend Highland Dog Bakery. Always friendly and helpful too which you don't get with the big companies 😀

May 27, 2024
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Reply from Highland Dog Bakery

"Hey Terri, cheers! This makes all the hard work worth it. Thanks for sharing!"

Rated 5 out of 5 stars

Dog says "delicious"

Dog says "delicious"! Maggie loves the treats from here. Fast delivery too.

January 13, 2024
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Reply from Highland Dog Bakery

Thank you so much for taking the time to leave a review! Your feedback is greatly appreciated xx

Rated 5 out of 5 stars

Dog food supply

A friendly helpful service as usual and great food for my dog at a reasonable price

December 3, 2023
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Reply from Highland Dog Bakery

Thanks for the review Wendy xx

Rated 5 out of 5 stars

great selection of raw food at a super…

great selection of raw food at a super price. Lovely people and great to have such a good service near to us

December 5, 2023
Unprompted review
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Reply from Highland Dog Bakery

Thank you so much Jennifer ❤️ lovely to meet you and thank you so much for posting this lovely review 🙂 see you soon 🐺

Rated 5 out of 5 stars

Really good quality dog chew

Really good quality dog chew, (sheep horn). Doesn’t split or crack and hours of chewing. Brilliant for cleaning their teeth
Very reasonable prices.

September 23, 2023
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Reply from Highland Dog Bakery

Thank you, Marie, for such an amazing review, Glad the chew worked out well. Hope to see back in our online store soon xx

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