Highland Whisky Auctions Reviews 

340
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been buying and selling my cars with Mike at Town and County for several years, and he’s always been a genuine guy. His prices are fair, and he’s always willing to help you find exactly what you... See more

Rated 5 out of 5 stars

I have only recently discovered Highland Whisky Auctions. I have a small whisky collection at the moment and have been growing this overtime. I got chatting to Mike about this and he passed me on to O... See more

Rated 5 out of 5 stars

Decided to sell and then buy some bottles from Highland auction. Was absolutely delighted with the personal service I received, these guys were an absolute pleasure to deal with. The fee structure... See more

Rated 5 out of 5 stars

decided to sell my whisky collection and to use Highland Whisky Auctions. i am so glad i did. the service from start to finish was excellent. nothing was too much trouble as i dropped my bottles off (... See more

Company details

  1. Auction House
  2. Alcohol Store
  3. Gift Shop
  4. Liquor Store
  5. Online Auction Service

Written by the company

Highland Whisky Auctions aim to provide the simplest, hassle free experience for our customers with extremely competitive low rates. We run monthly online auctions which showcase a wide range of rare and collectible whiskies as well as drinking whiskies for our customers. As a seller, rest assured your whisky will fetch competitive prices due to our marketing program designed to attract a global or at least a very large audience. Buyers can also take advantage of our low commission rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(340)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Old School Service

A genuine old school service that's responsive and professional. My parcel made it in 48hrs and in mint! Many thanks!!!

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Won a bottle for £85

Won a bottle for £85, by the time you add delivery, commission and their extortionate insurance fee (£16) the bottle is pretty much 50% extra. Will certainly avoid using in future - there are better value alternatives out there.

Edit - it’s really the insurance element which is pushing the extras to nearly 50% of the bottle. I don’t understand why its so high when there are other mainstream auctions are at around 3-3.5%….so perhaps Highland Whisky Auctions are being selective with their response choosing to focus their attention on the other charges but insurance, unfortunately, is needed in this day and age and adds to the total cost. As i said there are better value options out there.

October 31, 2024
Unprompted review
Highland Whisky Auctions logo

Reply from Highland Whisky Auctions

Good Morning Neil,

I would like to start by confirming that all additional fees and commission is clearly stated on our website for every buyer to view prior to purchasing any bottle we sell. Your statement is factually incorrect as we are in our knowledge the lowest/cheapest auction company for fees and commission.

Many Thanks,

Highland Whisky Auctions

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service. Any questions were answered promptly and being able to collect and drop off locally makes a big difference. Would definitely recommend to others

September 30, 2024
Rated 4 out of 5 stars

Generally Happy

Happy I received what I expected.
Shipping was prompt and packaging was appreciated.
As with many auctions sites, the add on costs quickly reduce the sense of satisfaction with the hammer price. Fine if your looking for something specific, but unlikely to get many bargains unless you are buying several bottles or can collect.

September 30, 2024
Rated 1 out of 5 stars

Extortionate delivery charges

Paid the £4.80 to discover the items were not worth bidding on once you add the extortionate delivery charges.

August 29, 2024
Highland Whisky Auctions logo

Reply from Highland Whisky Auctions

Good afternoon Mr Stephen ( Mr Confused ), thank you for your feedback. We are extremely disappointed to receive this as we pride ourselves on being one of the cheapest whisky companies on delivery charges. We just want to confirm that the delivery price would be a merely £12.00 for next day delivery with DHL logistics. In regards to the £4.80 sign up charge we are happy to fully refund you after you have had no joy in purchasing in last months auction.

Best Regards,

Mike And Olly
Directors

Highland Whisky Auctions LTD

Rated 5 out of 5 stars

Service

You quickly fixed my payment choice from Bank transfer to credit card. Also the shipment went very smoothly and was delivered as scheduled.

August 27, 2024
Rated 5 out of 5 stars

Expert advice & knowledge

I have only recently discovered Highland Whisky Auctions. I have a small whisky collection at the moment and have been growing this overtime. I got chatting to Mike about this and he passed me on to Olly for some advice on what I needed to have an attractive sellable collection. The knowledge and help has been second to none and I cannot speak highly enough of both Mike & Olly & would highly recommend any whisky drinker/collector to get in touch with these guys.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company 5 ⭐️

I’ve know Mike for over 8 yrs and what a privilege to deal with fair prices for cars true to his word and he’s sourced me certain whiskeys at fair prices wouldn’t hesitate to recommend his company 5*

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I’ve bought from HWA on a couple of occasions, I received my whisky promptly, with the product being exactly as described. Very happy customer

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Top bloke for the Drams and Motors

I’ve been buying and selling my cars with Mike at Town and County for several years, and he’s always been a genuine guy. His prices are fair, and he’s always willing to help you find exactly what you need. Recently, I started buying whisky from him as well, been doing that for about a year now. As someone who’s been drinking and collecting whisky for years, it has got tougher to find certain bottles, but Mike has come to the rescue more than once, sourcing some really hard-to-find bottles I’ve been searching for.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Cheers HWA!

Excellent first class service as always! Great company, highly recommended 👌. Thanks Mike and Team @ HWA!

August 14, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look