Highlights for Children Reviews 49

All of the five star reviews are on the quality of the magazine. Look closer and see the MANY upset customers that were wrongfully charged for things they never asked for. So sure, you’ll get your child great reading materials, but you’re also going to receive random charges and bills. The company thrives on baiting children and scamming adults out of their money.

I have only ever had a good experience with Highlights. My family subscribed for my sister and me when we were kids and now I have a subscription to a couple of different mags for my own daughters. Yes, they have a lot of offers and incentives--not to mention a staggering array a products compared to what there used to be--but if you are clear about what you want and ask the right questions, customer service is really great.

Ok now the products they offer are good however the customer service is awful!!! They scam you into thinking you are getting something for “free”, emphasize that it is “free” then hit you will a bill in the mail later on. Do not fall into their trap, they are misleading & manipulative.

I usually do not leave reviews, but I am so bothered by Highlights business practices. I ordered 2 Highlights subscriptions for my granddaughter and was offered $5 off coupon and free Hidden Pictures Animal Puzzles. I paid through PayPal (so I wouldn't have to have automatic renewal to deal with next year) and was charged almost $4 more than original invoice and then got a bill for shipping/handling and tax on free puzzle book. Customer Service "forgave" this new charge, but wouldn't do anything about the extra charges on my PayPal account. It is so sad, because my granddaughter loves the magazine. I guess I will have to find something else next year.

I been getting so many bill's from them. Its ridiculous! I pay them and they say I owe more money. I canceled this about 2 months ago. They said i havent payed. I have invoices to prove it.

I received an unsolicited package for my son called "Top Secret Adventures". They offer a free trial but then sent me a bill for $24.81. I did not sign up for a subscription or club. Customer service says the only way to resolve it is to pay my invoice. This company says they educate kids. They rip off parents in the process. So sad, as I thought they had a good reputation. Advertising and billing practices are unfair and there are hundreds of reviews out there that agree with me.

The magazine is interesting to read, but the business practice is awful. We sent in a post card for a free tote and a free magazine (as advertised), and received a bill with a due date that was before the shipment arrival date. We paid for the shipment, and followed instructions to create an account in order to cancel the magazine subscription. Of course we got another bill that was much higher with another set of magazines sent out, even after we canceled the subscription. I had to call to cancel the subscription. The whole experience had no transparency with questionable business practice. I would not recommend them.

Love the fun educational opportunities offered