Arrived in good time and delivery driver unlike so many others rang the door bell and knocked on the door plus was polite and friendly
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Welcome to High Loft. We are part of the Sartex Quilts & Textiles LTD Group. Sartex Quillts & Textiles are a family run vertical textiles manufacturing business based in Greater Manchester and has been established for over 40 years. Within the 40 years of trading, Sartex has been the preferred supplier partners to major high street retailers and hotel chains within the UK, EU & Globally. We're thrilled to now offer you the highest quality, eco-friendly loft insulation rolls, fire retardant wadding Rolls & Polyester Fibre solutions. Our mission is to help you create a warm, comfortable, and sustainable spaces while reducing your carbon footprint and energy bills. Our range of products is carefully selected to ensure they are not only environmentally friendly, but also long-lasting and efficient. Browse our site and discover how you can make your home a more comfortable, sustainable place with Highloft insulation.
Contact info
High Loft HQ, Castle Mill, Queensway , OL11 2NY, Greater Manchester, United Kingdom
- 020 3982 7144
- info@highloft.co.uk
- highloft.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and advice
Speedy turn around and delivery Easy to
Speak to sales team for advice.
Excellent all round
Excellent customer service along with fast delivery and great product.
Did not follow instructions
I asked for it to be left in a safe place and itv was thrown over my wall and we were not in.
The Highloft product is great
The Highloft product is great, perhaps being unique in the construction sector - perfect for my use - fire-retardant, non-itchy and made using recycled materials.
Very reliable carriers used, and shipping included in the price - they tick every box for me -
Impressed
Order processing was great, DHL were going to deliver next day but then they changed the date and I eventually received it 3 days later. I worked 3.5 decades in the Insulation industry, and I was very impressed with this product lightweight and easy to handle unlike other loft products in the market place.
Great and easy staff on phone were…
Great and easy staff on phone were knowleqadgeable and helpful
Good value and quick delivery
Just the loft insulation I wanted and excellent service from HighLoft
I found exactly the type and size of loft insulation that I wanted on the High loft website, and at a good price. Ordering was straightforward via Shop, and it was delivered very promptly, 2 days after ordering. So it was an all-round excellent experience and I would certainly buy from HighLoft again.
Shipment never arrived.
Great Experience Thanks
I had a great experience using HighLoft, Delivery was on time, Quality of product great, I could work without a mask and gloves with this new type Insulation.
Loft covered all over with quarter of roll left over (Used the website calculator)
All worked great thanks.
Rapid delivery
Rapid delivery. Excellent quality product. Accurate dimensions. Easy to cut and shake as I needed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








