Course was very informative and helpful. I liked that I could restart where I left off with each module which suited my busy life! Mustafa was incredibly helpful and his customer support was fantastic... See more
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Review summary
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The progression of the course is just right. The lectures are given clearly, helping students learn effectively without feeling overwhelmed. The course is well-structured and informative. I gained muc... See more
Skills Training are very responsive, any issues and they respond very quickly with support. The courses are easy to navigate and distribute to teams and easy to track completion rates. Great customer... See more
Company replied
Completed my course. Unfortunately after finishing the quiz I couldn't progress. I spoke with Mustafa Ahmed to get this sorted and he dealt with the issue immediately. Very happy.
Company replied
Contact info
2nd Floor College House, 17 King Edwards Road, Ruislip, HA4 7AE, London, United Kingdom
- +442382358539
- hello@highskillstraining.org.uk
- highskillstraining.org.uk
4.5
Excellent
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 2 weeks
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Very informative
Very informative, well put together course. Easy to navigate
July 8, 2026
Unprompted review
Reply from High Skills Training
Dear Jackie,
Thank you for your great feedback!
We're delighted to hear that you found the course informative, well-structured, and easy to navigate. Creating a clear and user-friendly learning experience is very important to us, and we're pleased that the training met your expectations.
We truly appreciate your kind words and support. Thank you for choosing High Skills Training, and we wish you every success with your continued learning and professional development.
Regards,
High Skills Training
I enjoyed completing this online…
I enjoyed completing this online course. it was easy to follow informative and helped me improve my knowledge and skill
July 1, 2026
Unprompted review
Reply from High Skills Training
Dear Babafemi,
Thank you for your wonderful feedback!
We’re delighted to hear that you enjoyed completing your online course with High Skills Training.
It’s great to know that you found the course easy to follow, informative, and helpful in improving your knowledge and skills. Your positive experience means a lot to us.
Thank you for choosing High Skills Training, and we look forward to supporting your future learning!
Regards,
High Skills Training
Good course
June 29, 2026
Unprompted review
Reply from High Skills Training
Dear Learner,
Thank you for your feedback!
We're delighted to hear that you enjoyed the course. Your support means a great deal to us, and we're pleased we could provide you with a positive learning experience.
Thank you for choosing High Skills Training. We wish you all the best in your future learning!
Regards,
High Skills Training
Training has been really helpful
June 29, 2026
Unprompted review
Reply from High Skills Training
Dear Mike,
Thank you for your kind feedback!
We're delighted to hear that you found the training really helpful. Providing high-quality, easy-to-follow learning is our goal, so it's wonderful to know you had a positive experience.
We truly appreciate you taking the time to share your thoughts. Thank you for choosing High Skills Training, and we wish you every success in your future learning!
Regards,
High Skills Training
Great course and Mustaf Ahmed was…
Great course and Mustaf Ahmed was extremely helpful.
June 29, 2026
Unprompted review
Reply from High Skills Training
Dear Lauren,
Thank you for your wonderful feedback!
We're delighted to hear that you enjoyed the course and had a positive experience.
We're especially pleased to know that Mustaf Ahmed was extremely helpful. We'll be sure to pass on your kind words to him, as feedback like this means a great deal to our team.
Thank you for choosing High Skills Training. We truly appreciate your support and wish you all the best in your future learning!
Regards,
High Skills Training
I am extremely disappointed with my…
I am extremely disappointed with my experience with High Skills Training.
The course itself was very good, and we were happy to pay the £10.99 charge for the transcript and certificate.
However, as a local charity, our accountants require proper paperwork for all expenditure, including small amounts. Unfortunately, we were not provided with an invoice or receipt for £10.99.
I contacted High Skills Training several times to request written confirmation of what the £10.99 payment was for. I was not even necessarily asking for a formal receipt, simply some written confirmation would have been sufficient.
Despite calling three times, I found the process unnecessarily difficult.
On my most recent call, they actually hung up on me while I was trying to resolve the issue, which was extremely disappointing.
The way calls are answered was also unprofessional, the phone was answered with just “hello” rather than any clear identification as High Skills Training, which did not inspire confidence.
I eventually received an email confirming what the payment related to, but it took multiple calls and unnecessary effort to obtain something that should have been provided in the first place.
It is disappointing because, as a charity, we may have had the potential to use High Skills Training for around 30 members of our team in the future.
However, based on the customer service experience, we would now think carefully before recommending or using them again.
A good training provider should also provide good administrative support, especially when customers simply require basic financial documentation.
Do not use.
I am only giving 1 stars as the course was good, based on their administration i wouldn't rate them at all.
June 25, 2026
Unprompted review
Reply from High Skills Training
Dear Green,
Thank you for taking the time to share your detailed feedback.
We are truly sorry to hear that your experience with our customer service and administrative support did not meet your expectations.
While we're pleased that you found the course itself valuable, we sincerely apologise for the frustration you experienced when trying to obtain confirmation of your payment. We understand how important invoices and supporting documentation are, particularly for charities and organisations with accounting requirements, and we're sorry that this process took far more time and effort than it should have.
We are also very sorry to hear about your experience over the phone. The level of service you described is not the standard we aim to provide, and we appreciate you bringing these concerns to our attention. Your feedback has been shared with our team so that we can review our processes, improve our communication, and ensure our telephone support is delivered professionally and consistently.
We genuinely value every learner and organisation that chooses to train with us, and it's disappointing to learn that we have let you down on this occasion. Thank you again for your honest feedback, as it helps us identify where we need to improve. We hope we have the opportunity to restore your confidence in our service in the future.
Regards,
High Skills Training
Reply from High Skills Training
Dear Michael,
Thank you for your kind feedback!
We're delighted to hear that you found the LOLER 1998 course to be good value for money and enjoyed the presentation.
Your support means a great deal to us, and we're pleased that the course met your expectations. Thank you for choosing High Skills Training, and we wish you every success in your future learning!
Regards,
High Skills Training
The course is so easy going
Is very clear, relaxing and i take off from where i started without complication
Thankyou
June 19, 2026
Unprompted review
Reply from High Skills Training
Dear Kamau,
Thank you for your lovely feedback!
We're delighted to hear that you found the course easy to follow, clear, and relaxing to complete. It's wonderful to know you were able to learn at your own pace and continue from where you left off without any complications.
We truly appreciate you taking the time to share your experience. Thank you for choosing High Skills Training, and we wish you every success in your future learning!
Regards,
High Skills Training
Some of the modules were repetitive but…
Some of the modules were repetitive but i enjoyed myself thank you.
June 19, 2026
Unprompted review
Reply from High Skills Training
Dear Ishmael,
Thank you for your feedback! We're glad to hear that you enjoyed the course overall.
We also appreciate your comment about some of the modules feeling repetitive. Feedback like yours helps us identify areas where we can improve the learning experience, and we'll certainly take it into consideration as we continue to update our courses.
Thank you for choosing High Skills Training, and we wish you all the best in your future learning!
Regards,
High Skills Training
Really helpful and easy to understand.
June 18, 2026
Unprompted review
Reply from High Skills Training
Dear Valentin.
Thank you for your kind feedback!
We're delighted to hear that you found the course really helpful and easy to understand. Our aim is to provide clear, engaging, and accessible training for all learners, so it's wonderful to know we achieved that for you.
We truly appreciate you taking the time to share your experience. Thank you for choosing High Skills Training, and we wish you all the best in your future learning!
Regards,
High Skills Training
a friendly and knowledgeable team behind highskillstraining
In my opinion, the "First Aid for Animals" training course offers valuable instruction.
The course’s commendable content and structure convey information accurately and correctly.
It is a worthwhile learning experience for any animal lover.
The dedicated team behind highskillstraining deserves special mention.
When there was initially an issue with my certificate due to a faulty QR code, my personal inquiry was handled via email in a friendly and knowledgeable manner.
Issuing a new document was no problem for them, either.
Kudos to the team!
I would happily book another course with such friendly people.
June 16, 2026
Unprompted review
Reply from High Skills Training
Dear Tanja,
Thank you so much for your thoughtful and detailed feedback!
We're delighted to hear that you found our First Aid for Animals course valuable and well-structured, and that you enjoyed the learning experience.
We're especially pleased that our support team was able to resolve the issue with your certificate quickly and provide you with a positive experience. Your kind words about our team's friendliness and knowledge mean a great deal to us, and we'll be sure to share your compliments with them.
Thank you for your patience and understanding, and we're truly grateful for your recommendation. We look forward to welcoming you back for another course in the future!
Regards,
High Skills Training
Completed my course
Completed my course. Unfortunately after finishing the quiz I couldn't progress. I spoke with Mustafa Ahmed to get this sorted and he dealt with the issue immediately.
Very happy.
June 12, 2026
Unprompted review
Reply from High Skills Training
Dear Mark,
Thank you for your feedback!
We’re really pleased to hear you were able to complete your course and that Mustafa Ahmed was able to resolve the issue quickly for you. We’ll be sure to pass on your kind words to him.
If you need any further support in the future, we’re always here to help.
Regards,
High Skills Training
contact service is worsed and unlimited…
contact service is worsed and unlimited services for certification doesnt work after 4 certificate
June 2, 2026
Unprompted review
Reply from High Skills Training
Dear Pavithira,
Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations. We sincerely apologise for any frustration caused regarding our customer service and your Prime Membership benefits.
We would like the opportunity to investigate this matter further and resolve any issues you may be experiencing. If you could please contact us with your order number or the email address associated with your account, our support team will review your membership and certificate access as a priority.
We value all feedback, as it helps us improve our services, and we appreciate you bringing this matter to our attention.
Kind regards,
High Skills Training
Thank you so much and good idea to help…
Thank you so much and good idea to help the people to improve his life thank you again
June 3, 2026
Unprompted review
Reply from High Skills Training
Dear Abdul,
Thank you for your kind words and feedback.
We are delighted to hear that you found the training helpful and meaningful. Our goal is to provide accessible learning opportunities that help people develop new skills, grow professionally, and improve their lives, so it's wonderful to know that you appreciate what we do.
Your encouragement means a great deal to us, and we are grateful that you chose High Skills Training for your learning journey.
Thank you once again for your support. We wish you every success in your future endeavours.
Kind regards,
High Skills Training
Thank you for the course.
June 2, 2026
Unprompted review
Reply from High Skills Training
Dear Tanya,
Thank you for your feedback.
We are delighted to hear that you enjoyed the course. It is always rewarding to know that our training has been valuable to our learners.
Thank you for choosing High Skills Training. We appreciate your support and look forward to assisting you with your future learning and professional development needs.
Kind regards,
High Skills Training
Ask for a review before you get your…
Ask for a review before you get your certificate
June 2, 2026
Unprompted review
Reply from High Skills Training
Dear Danillo,
Thank you for your feedback.
We appreciate you taking the time to share your experience. We understand your concern regarding the review request. Feedback requests are entirely optional and are used to help us improve our courses and services based on learner experiences.
Please be assured that submitting a review is not a requirement for receiving your certificate. Certificates are issued based on successful course completion, regardless of whether a review is provided.
We value all feedback, both positive and constructive, as it helps us continue to improve the learning experience for our learners.
Thank you for choosing High Skills Training.
Kind regards,
High Skills Training
Comprehensive Course
I needed a certificate, searched you out, very easy and had the certificate a few hours later
June 1, 2026
Unprompted review
Reply from High Skills Training
Dear Dipple,
Thank you for your wonderful feedback.
We are delighted to hear that you found the course comprehensive and that the process was quick and easy from start to finish. It's great to know that you were able to find the training you needed and receive your certificate promptly.
Providing a simple, efficient, and high-quality learning experience is our goal, so we're pleased that we were able to meet your expectations.
Thank you for choosing High Skills Training. We appreciate your support and look forward to assisting you with your future learning and development needs.
Kind regards,
High Skills Training
Reply from High Skills Training
Dear Mala,
Thank you for your feedback.
We are delighted to hear that you received brilliant service and had a positive experience with us. Your kind words are greatly appreciated and motivate our team to continue providing the highest standard of training and support.
Thank you for choosing High Skills Training. We look forward to supporting you with your future learning and development needs.
Kind regards,
High Skills Training
Value for money thinking of career…
Value for money thinking of career change this helps.
May 25, 2026
Unprompted review
Reply from High Skills Training
Dear John,
Thank you for your feedback.
We are delighted to hear that you found the course to be good value for money and that it has been helpful as you consider a career change. Taking steps towards a new career path is an exciting journey, and we are pleased that our training has been able to support you in exploring new opportunities and developing your knowledge.
We wish you every success in your future career plans and are grateful that you chose High Skills Training to be part of your learning journey.
Kind regards,
High Skills Training
Easy to use the site
Easy to use the site. everything is explained really well. I paid £35 for the pet health course but did have to pay an additional £8 for my certificate to be posted to me.
May 24, 2026
Unprompted review
Reply from High Skills Training
Dear Ali,
Thank you for your feedback.
We are delighted to hear that you found our website easy to use and that the course content was explained clearly and effectively. Providing a straightforward learning experience is something we strive for, so it's wonderful to know that you had a positive experience.
Thank you also for your comments regarding the certificate fee. The £8 charge applies to the optional hard copy certificate and covers the cost of printing, processing, and postage. Learners can still access their digital certificate upon successful completion of the course.
Thank you for choosing High Skills Training. We appreciate your support and look forward to assisting you with your future learning and development needs.
Kind regards,
High Skills Training
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