Hikeorclimb Reviews 90

I’m really glad for your rapid response helping me on my case. Thank you very much. I really appreciate it. Blessings. Excellent.

My experience was very bad.
I saw a girl posting a link saying that if we sign up through it, we would receive a free “view makeup package.”
She shared her experience, and many others did the same.

So I entered the link based on that.
But then I was asked to create an account and add my card details to pay only 2 JOD for shipping.
I did that.

But later, I discovered that it was your website, and you started charging my card even though I didn’t buy anything from you, and I don’t want to buy anything at all.

I am requesting the amounts that were charged from my card.
Imani told me that the money will be refunded to me, and that is what will make me satisfied.
And imani help me

I asked for a refund, and the customer support service,especially,Jeremy responded me promptly and sorted the case effectively and quickly

Great experience with the team

I visited the site through an add for a completely different company, namely decathlon, that would supposedly sell me a backpack fit 9€. After I clicked on the icon to pay for the backpack I was transferred to a site that asked me to pay 2€. When I realised what happened, I tried to cancel my subscription but I had to wait 24 hours for the cancel link to work. Today I received information that my card had been charged with a subscription, which I have tried to cancel from the first 5 minutes of falsely activating. I find all the procedure misleading.

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Assistance is helpful! Issue is being handled by Claire! Escalation team is responsive!

Once i asked for help they immediately responded reassuring me that my case will be soon settled.

Their response to queries

The escalation team help

Good experience

Nela was helpful and addressed my concern promptly. My request for refund was considered immediately and got a response from support team within half an hour. Thank you for an excellent service and customer support.

Hike or climb has been deducting money from my bank account more than once for a product not delivered and service I did not ask for. Scam!

Nice service

My request was handled fast and efficiently, response time was very good, and the lady handling the query is very professional.

Bon support d'escalade par Paula !

I contacted the support and found the Kobby very helpful. He helped me solve the issue quickly and with best possible solution.

Ahlby was kind enough to take time out and did extra effort to resolve my issue, I am highly grateful

I found myself in a rather worrying situation, and the Hikeorclimb team helped me resolve it. They showed me that the problem isn't the problem. The problem is the attitude toward the problem. Thank you.