Hike Reviews 259

I am always amazed at how fast I get support from hike support team. I am ever a happy client.

I recently had the pleasure of chatting with Deval from Hike POS to integrate Hike POS with Woocommerce. From the beginning, Deval was extremely helpful, providing detailed instructions on how to get the integration setup. The process was far from easy but Deval provided great support with an attitude that made the process far less painful. I had been struggling with the integration for over a week, but with Deval's help, we were able to get it working in no time. I'm extremely happy with the level of support Deval provided and would highly recommend him to anyone looking to integrate Hike POS with WooCommerce.

Easy to follow advice always. Answers are always quick and always followed up with further support if needed. I learn a lot through chatting with support. It makes my job so easy.
Thanks heaps.

Hike is a very well built software and is fully featured with more features always being added. As a Hike Reseller in the Caribbean I have had a great experience working with my account manager Parth.

Using Hike from From January, successfully implemented in 3 different locations. it is very user friendly and easy to be implemented. Covers complete inventory CRM And POS module. Analytics and reporting is extra plus point.

Excellent service is provided by friendly employees like Peter, Krish, and Charlie. Hike offers high-quality services and direct support around-the-clock. Hike POS is a robust, user-friendly, multi-platform point-of-sale system. The Shopify and Xero integration in the Plus version elevates this POS software to the top of the market. It is appropriate for practically all retail businesses, particularly SME's.

Since 2021 as a Hike partner, Parth (the partner manager) assists us with his expertise and patience. He responds quickly and is sympathetic to our problems. He made every effort to establish positive business links between the two sides. I wholeheartedly endorse Hike POS as your business associate.

Using Hike since 2019 has significantly increased our revenue, decreased inventory loss and helped trim our expenses. The robust reporting features also makes analysis & planning quick and easy.

The Hike Sales lead Deval has been the most valuable asset in our interaction with the Hike team. He always goes above and beyond to ensure that our company receives the best value and support from their service.

We have no regrets choosing Hike and will recommend to any team looking to scale.

Lovely interface and amazing support :) Always easy to get answers to questions.

Hike Up:
I highly recommend Hike Up for any business looking for a user-friendly and efficient point-of-sale software. The software is simple to use and has many features that can be customized to fit any business requirements. The inventory management system is exceptional and has made my client's day-to-day operations run smoothly. Hike Up is a great choice for any small business that wants to streamline its operations and improve its customer experience.

Parth:
Parth from Hike Up has been an outstanding representative of the Hike Up team. He has been very attentive and responsive to all of my questions and concerns. He has gone above and beyond to ensure that our understanding and partnership with Hike Up was seamless. His knowledge of the software and his willingness to help has made the entire process much easier. I highly recommend Parth and the Hike Up team for their excellent customer service.

So, I was looking for POs software for my brother’s business, I came across many platform but all must have one Issue/ condition or the other. Then, I came across Hikeup and I must Say; “HIKEUP” is the best POS platform. We tested the free trial and the work was so smooth. When it comes to Fast Response, Hikeup has the most reliable Support you can contact anytime, any day….. Their interface is Great, their processes are smooth, and deliverability met our expectations.

We're moving 7 stores from Lightspeed to HikeUp, and getting a lots of help from support team to ease the process.

I had specific queries concerning my partnership relationship with Hike and Manoj was able to offer specific answers to all of them. He also promised to follow-up with the Hike's support team, on my behalf, concerning a Hike-QBO integration technical issue to ensure it is resolved promptly. Thank you Manoj.

i have an issue regards to integration woocomerce and the support team response in a second a help me to look into my account and solved my problem :)) very good team.

I have big issue with Hike today, the point of sales system does not pick up the right quantity for me to process sales in store. I have chat with the customer support team for a while and it does not get resolve until I have requested to talk to senior support team, and I received a call at 2:27pm from Mustan, account manager, who telling me that is the issue from Hike back end, and the Technical team is looking into this as a high priority. He told me he will escalate the issue with tech team and hope to get back to me with an update by today evening or tomorrow. I told him all 4 of our stores are frustrated with the issue as all my stock quantity will be wrong if we have to sell the item via custom sales and not from the right quantity data base and I will have to do manual adjustment tomorrow after they fixed the issue, so I hope he can help to talk to Tech team and fix this today. and around 3:50pm, I received a call from Mustan telling me the issued has been resolved. I tested and it is really fixed. I am appreciated the help from Mustan and Tech Team.

Hike POS has been working great for us. Once it is setup properly, it runs smoothly and keep us productive. Their tech support is fantastic. Not only they are quick to respond with knowledgeable answers, they are aways friendly and professional. We enjoy the system and also enjoy working with them very much.

I recently had a few queries on a syncing info to Xero and questions on reporting and no matter what time of the day, evening one gets answers immediately or if not then a ticket is generated and that ticket is than resolved of which you are notified. Really first class support service. That is what differentiates good software from excellent software.

Helpful chat service resolved my problem in a few minutes

I have used Hike for many years. Mustan is my new account manager and he has given me expert assistance. Having my new account manager has been excellent.