While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers were dissatisfied with the products, frequently reporting that items received were not as advertised, often being cheap plastic versions instead of the quality or material depicted. People also found the quality of these products to be very poor, with many items being described as flimsy, non-functional, or not fit for purpose. Consumers consistently felt that the prices were too high for the low-quality items they received, leading to a perception of poor value for money. Furthermore, issues with orders, such as receiving incorrect items or products that did not match descriptions, were common. The return policy also caused significant frustration, with many finding it difficult and expensive to return items, especially when required to ship them internationally at their own cost.

What people talk about most

Product

Reviewers express widespread disappointment with the product quality. Many consumers report receiving items... See more

Quality

Customers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Price

Reviewers highlight significant dissatisfaction with pricing. Many consumers report that products are... See more

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report receiving... See more

Refund

People report negative experiences with refunds. Many customers express frustration with the refund process,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

total scam,advert implied elderly lady who had run her own handcrafted business was retiring and all her stock was to be sold before end of January.The items were supposed to be hand crafted by her to... See more

Rated 1 out of 5 stars

Shame i had to give 1 star nit worthy of that I bought the supposedly lightweight, blue-light, indestructible glasses that would darken in sunlight, with immediate vision adjustment, yea right cant se... See more

Rated 1 out of 5 stars

What a rip-off! I ordered hanging ornaments that were shown to be animated. They were supposed to be cute little toy-size woods animals nestled in an acorn $20 each. What arrived was a silkscreen sti... See more

Rated 1 out of 5 stars

One can only come to the conclusion that these Hilipert glasses are a SCAM. There is no relationship between the false and misleading advertising and those glasses supplied. Glasses we received appea... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

519 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not purchase from this company.

I really got taken on this purchase. The ad was for beautiful blown colored-glass cups resembling a stack of books. They arrived OK (from China) BUT they were PAINTED glass, not colored blown-glass as advertised. My cost for two was $75.00 including shipping. I won"t even try to return!!! Beware of buying online unless you know the company!

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY...SCAM!

Shame i had to give 1 star nit worthy of that I bought the supposedly lightweight, blue-light, indestructible glasses that would darken in sunlight, with immediate vision adjustment, yea right cant see s**t through them, should have guessed to good to be true. They turned out to be a pair of bifocals with a semi-shap in the lower half, its states they adjust automatically. THEY ARE A SCAM! DO NOT BUY LESSON LEARNED BY ME.

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

I bought the supposedly lightweight

I bought the supposedly lightweight, blue-light, indestructible glasses that would darken in sunlight, with immediate vision adjustment, bla bla. They looked enchanting on the exquisite (probably a.i.) models. They turned out to be a pair of old-fashioned bifocals with a square-shaped close-vision circle in the lower half and distance (or any you need, according to the ad) vision that is actually blurrier than my own unassisted vision above. I wear distance glasses for driving and reading glasses for reading. The heavier of my own glasses weighs 19 grams, the Hiliperts weigh 25 grams.
And the Hiliperts would be unsafe for either use, so into the bin they’ll go. It cost a total of $71 for the Hiliperts, so I overpaid for a pair of unusable bifocals. Lesson learned…..I agree with all the reviews for these so-called German-engineered glasses; they are a scam! I have disputed my purchase on PayPal, and Hilbert has answered my dispute with an offer of $20 and returning the glasses, not likely. They need to be reported to the FTC and the consumer protection

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

DONT BUY - PLASTIC

Only received a 1 because 0 wasn't available. They advertised Sea Glass Advent Calendars - don't be fooled, there isn't an ounce of glass in this product - it is all PLASTIC!!! They say Free Returns, but it costs a fortune to send to CHINA!

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Dont even deserve 1 star,

Dont even deserve 1 star. Claim these beautiful stones cleaned and made in to Christmas trees in Advent calendar. NO it’s PLASTIC from China, then tell me I have to return it to China or get a $15 refund on a $75 order. Sending it to Jamaica NY where it came from. Plastic from the molds were still on some of the products.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased 4 "Flynova Pro" lighted…

I purchased 4 "Flynova Pro" lighted sphere balls. They were going to be Christmas gifts. I received the items packaged poorly (a plastic envelope) and each box was extremely damaged. I didn't even bother to open the boxes to see if the items were damaged. So, I tried to contact them and the only message they sent to me was a CODE to enter on their page. When I did what they said (enter the code) I'd receive a pop up stating it was an invalid code! This happened 4 times with 4 different codes. I couldn't get beyond that page.

I would give this company a "0" and suggest that nobody do business with this company! I feel this is an extremely awful company!!!!!

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

They deserve ZERO stars

They deserve ZERO stars. Total scammers. They show one photo online and send a totally inferior product and then offer $8 only refund on a very expensive product. Lesson learned. Am reporting them further to the appropriate authorities as they are a fraud.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Oh dear 😪

Oh dear! I should have read more reviews than just their website. I got sucked in and bought a pair of cheap bi- focals that are blurry for long distance. When i enquired about a return they offered $8 as it was very expensive to send back to China. They quoted $50 -$100 as the estimated cost.
I paid $57 for 1 pair and believed their 'magic adjustment' lies. They do not work!

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Gaddi Witching Hour halloween wall…

Gaddi Witching Hour halloween wall hanging: Talk about false advertisement I ordered a Halloween disc that looked like it was carved in 3D mode I get it and it's a flat piece of wood with just painting on it I was totally disappointed now I'm trying to see what I need to do to send this crap back probably take me another 6 months to get that done. If there was a way I'd only give this a half star

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

What a scam these are NOT 5 star

What a scam these are NOT 5 star
They don’t work.
I asked for a refund they offered me 8.00 refund l paid 79.00 for 2
They said l can get a full refund if l return them.
Cost me another 20.00 for postage now they won’t get back to me.
Absolutely scam.
Keep away

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

I bought glasses advertised on utube…

I bought glasses advertised on utube nothing is the same as the add does not turn into sunglasses in the sun and they are bifocal which I can’t see with them their blurry worst glasses I ever got it’s a rip off Donny waste your money you want be get them back

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

The items Coolize were advertised as…

The items Coolize were advertised as small air conditioners however they are fans that barely work. When I tried to return the products they said I have to return to China for 300 dollars. How am I responsible for false advertisement and bad products to spend more than I purchase the items for. PayPal was not a help.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

Total Garbage discount store glasses…

There is no way these 5 star reviews are from legitimate customers. They are just discount stores glasses at best. They have no intelligent features that I can discern and they make my vision much worse than if I was not wearing glasses at all. They are a complete and total rip off proving sites like this are susceptible to manipulation just as much if not more so than the sellers website.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

The product is inferior in size and material

The product, 3 blouses, were terrible. The material was cheap and scratchy. The fit was all over the place. I sized up by 2 sizes and still it fit badly.
Trying to do a return is a nightmare. Once they agreed to accept the return they revealed the shipping cost of about $80.00. I was offered $8 to keep the product that I cannot wear.

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Are Hilipert Glasses a SCAM?

One can only come to the conclusion that these Hilipert glasses are a SCAM. There is no relationship between the false and misleading advertising and those glasses supplied. Glasses we received appeared to be simply glass! They blurred our vision and made absolutely no contribution towards any improvement in eyesight. Lenses were made to look like bifocals and yet they didn’t even perform that function.
To receive a refund we were told to pay for their return to China at our expense even though the package showed an interstate address or alternatively they would offer us an $8.00 refund. Very poor customer service.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t do it. You might not receive what you expect.

I bought the supposedly lightweight, blue light, indestructible, glasses which would darken in sunlight, with immediate vision adjustment, bla bla. They looked enchanting on the exquisite (probably a.i.) models. They turned out to be a pair of old fashioned bi-focals with a moon shaped close vision circle in the lower half and distance (or any you need according to the ad) vision that is actually blurrier than my own unassisted vision, above that. I wear distance glasses for driving and reading glasses for reading. The heavier of my own glasses weighs 19 grams, the Hiliperts weigh 25 grams.
And the Hiliperts would be unsafe for either use, so into the bin they’ll go. It cost a total of $71 for the Hiliperts, so I overpaid for a pair of unusable bifocals. Lesson learned…..

August 21, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look