Hillarys Ireland Reviews 4,653

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and expertise, noting that they provide excellent advice and clear explanations. Many people are thrilled with the quality of the products, particularly the blinds, which are often described as transforming their rooms and being of a high standard. The service, from initial consultation to fitting, is frequently highlighted as efficient, punctual, and tidy, with many consumers expressing satisfaction with the overall experience. However, some customers also noted issues with customer service, mentioning a lack of professionalism and communication, and slow or unhelpful responses. A few people experienced problems with product fit or functionality, such as curtains not framing windows correctly or blinds needing frequent charging. There were also occasional mentions of missing items or a lack of follow-up on outstanding issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the helpfulness,... See more

Service

Consumers find service to be positive, highlighting efficiency, professionalism, and attention to detail.... See more

Product

Clients share positive opinions on product quality and appearance. Many reviewers are thrilled with their new... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the blinds... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the politeness, efficiency, and... See more

Based on these reviews

Rated 5 out of 5 stars

Alan - Rocket, who installed the blind, has a lovely warm personality, ideal for working with the public. He listens to the client and explains things clearly and efficiently. As the seller and fitter... See more

Company replied

Rated 5 out of 5 stars

Desmond Hayes - Limerick #315431 was a pleasure to deal with. He worked around my availability when he called to the house, which ensured that I had plenty of time with Desmond to avail of his knowled... See more

Company replied

Rated 5 out of 5 stars

Gerry was absolutely brilliant. I have the colour matching skills of a newborn and he helped choose colours for my new blinds and they’re perfect. The advise I got from both Gerry and the office team... See more

Company replied

Rated 5 out of 5 stars

We were lucky to have Brian (logo Limerick) to help us get the blinds and curtains of our dreams. From the moment he arrived at our house he was incredibly helpful. Couldn't recommend him more, and h... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Interior Designer

About Hillarys Ireland

Written by the company

Hillarys - Your friendly window dressing experts in Ireland

At Hillarys, we've been helping homeowners across Ireland create beautiful spaces for over 35 years. Choosing the perfect window treatments can feel daunting, but with our friendly local advisors taking care of everything from measuring to fitting, you’ll be in safe hands every step of the way.

Crafted with care

Each one of our products is meticulously crafted by our skilled manufacturing team, and undergoes rigorous testing to make sure it meets the demands of everyday Irish homes. We only offer the best-performing styles, so you can be confident your window treatments will be both beautiful and durable.

Local knowledge, personalised service

Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Stress-free

From precise measuring to a flawless fit, we’ll take care of everything. Your advisor will even tidy up and leave your home just as they found it. So let us handle the details, and you enjoy the results.

Hillarys - For the window wise

Written by the company

Hillarys - Your friendly window dressing experts in Ireland
Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Guarantees & Aftercare

Product Guarantees

At Hillarys, we take immense pride in the quality and craftsmanship of our made-to-measure blinds, curtains and shutters, taking the greatest care to make sure they look and fit exactly as they should.

We want you to be absolutely delighted with your new window dressings, so we offer a comprehensive warranty that starts the moment your products are fitted.

It's our promise that you're investing in top-quality products made to the highest standards. Any faulty goods will be repaired or replaced free of charge under this warranty.

In addition to the standard 12-month warranty, we offer a five-year peace of mind guarantee. This extended care plan starts from the day your window dressings are installed until the fifth anniversary of your fitting date.

For a small call-out fee, we'll repair or replace any faulty shutters or conservatory blinds completely free of charge.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Hillary Blinds were terrific

We renovated our house over a 12 month timeline. On a number of occasions we found tradesmen did not arrive on their due date and often left a mess after them.
I found Hillary’s Blinds to be very friendly and they replied to my emails promptly. Phil was our fitter and he was a pleasure to deal with. He was very knowledgeable and offered some fantastic advice. He was very punctual and hung the blinds without any fuss. A big “Thank You” to Phil.
Anne Walsh

March 19, 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Anne,

We appreciate your positive feedback. We're glad you enjoyed your experience with us, especially the prompt communication and helpful advice. It's great to hear the installation was smooth and punctual. Thank you for acknowledging the fitter's expertise.

Regards,

Niamh.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Had wood shutters made and fitted in County Sligo. Wojciech the rep was very professional and shutters were fitted by him with great care and attention. If require more shutters would definitely use Hillarys again.

April 17, 2026
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Reply from Hillarys Ireland

Hi Sue,

We're happy to hear that you had an excellent experience with your new shutters in County Sligo. We appreciate your positive feedback regarding the professionalism and care taken during the fitting. Thank you!

Regards,

Niamh.

Rated 5 out of 5 stars

Thanks Jennifer

I spoke to Jennifer to advise her I mislaid clips for holding pelmet on my Hillary blinds she advised she would have to order these from the UK as they were unavailable in Ireland the whole transaction was completed ahead of time and free of charge Thanks again Jennifer

April 17, 2026
Unprompted review
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Reply from Hillarys Ireland

Hi Liam,

We're happy to hear that you received your replacement clips promptly and without charge, even though they needed to be sourced internationally. We appreciate you taking the time to share your positive experience.

Regards,

Niamh.

Rated 5 out of 5 stars

Made to measure blinds

Phil came to our house and measured our windows so quickly. He was able to show us a huge range of blinds and advise us on what would suit each room best. Would highly recommend the service.

April 16, 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Niamh,

We're so glad to hear that our employee provided prompt service and helpful advice. It's great to know that you would recommend our services. Thank you for the positive feedback!

Regards,

Niamh

Rated 1 out of 5 stars

Very disappointed with Hillarys…

Very disappointed with Hillarys services. I placed an order for curtains and blinds back in January and paid a significant deposit, but now it has been over 3 months with no results.
During this time, I had to constantly chase them myself for updates. I was told the order would be ready in April, yet there was no communication from their side at all.
The biggest shock came today when I called and was told that my order had simply been cancelled — without any notice. No phone call, no email, no message. Completely unacceptable, especially considering a deposit was already paid.
This level of customer service is extremely unprofessional. A complete waste of time and trust. I would not recommend them to anyone.

April 17, 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Edita,

We regret to hear that this has been your experience.

Please provide the information requested so we can locate your account and look into this further.

Regards,

Niamh.

Rated 5 out of 5 stars

Amazing Customer service

Jennifer (customer service)dealt with our request quickly and efficiently. Excellent communication throughout. An absolute pleasure to deal with. Thank you

January 17, 2026
Unprompted review
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Reply from Hillarys Ireland

Hi Christine,

We're happy to hear that our customer service met your expectations with quick and efficient handling of your request. We appreciate your positive feedback and thank you.

Regards,
Niamh.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. We were in the middle of some renovation work and dealing with contractors all the time not comingbthrough on their word. Our fitter Greg could not have been better came on time delivered on his word and provided a great service. Would highly recommend.

April 9, 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi James,

We're happy to hear that you had such a positive experience! It's great to know that the work was completed to your satisfaction, especially given your renovation challenges. Thank you for recommending our services!

Regards,

Niamh.

Rated 1 out of 5 stars

★☆☆☆☆ – Disorganised, Unreliable, and Poor Customer Experience

If you’re considering Hillarys for blinds installation in Ireland, think twice.

This was a frustrating experience from start to finish. After waiting nearly 3 months, I was informed on the day of installation that multiple blinds hadn’t even been sent for production due to an internal error. No prior communication, no warning — just a failed appointment after months of waiting.

The installation experience itself was equally disappointing. The installer was rigid, unhelpful, and lacked basic customer focus. A simple request to remove an existing curtain (a few screws) was refused, which made the whole interaction awkward and unnecessarily difficult.

Because of their internal mistakes, the order ended up being completed in parts, meaning repeated visits and repeated disruption at home. With a young family, this is not a minor inconvenience — it’s time, planning, and disruption that could have easily been avoided with proper coordination.

What this reflects is a company struggling with basic organisation, communication, and customer service. Delays happen — but poor handling, lack of flexibility, and zero ownership make it far worse.

A small discount was offered at the end, but it felt more like a token gesture than a genuine attempt to put things right.

Overall: unreliable service, poor communication, and a disappointing customer experience. I would not recommend

April 16, 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Gurpreet,

Thank you for sending the information to us.

We have located your account, please allow us to look into this further and will be in contact in due course.

Regards,

Niamh

Rated 5 out of 5 stars

Excellent service start to finish

Excellent service start to finish

April 9, 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Gurpreet,

I do regret to hear that this has been your experience.

Please provide the information requested so we can locate your account and look into this further.

Regards,

Niamh.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. From coming to measure and help choose the right blind to fitting, absolutely great. Greg was brilliant and helpful.

April 16, 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Rachel,

We're happy to hear that you had such a positive experience with our service. It's great to know that the measuring, selection, and fitting process was brilliant and helpful for you. Thank you!

Regards,
Niamh

Rated 5 out of 5 stars

Our advisor,Fergus was very…

Our advisor,Fergus was very helpful,efficient courteous and professional.The blinds arrived and were fitted when expected.

April 15, 2026
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Reply from Hillarys Ireland

Hi Sarah,

We appreciate you sharing your positive experience. We're so glad to hear our advisor was helpful, efficient, courteous and professional, and the blinds arrived as expected.

Regards,
Niamh.

Rated 5 out of 5 stars

Whisper315383 -Darmendran from…

Whisper315383 -Darmendran from Hillary’s Blinds did an excellent job installing our roller blind. From start to finish, he was highly professional, courteous, and knowledgeable. He took the time to clearly explain our options and patiently answered all our questions, making sure we felt confident in our choices.The installation itself was smooth and efficient, and the final result looks fantastic—exactly what we were hoping for. We’re very pleased with both the product and the service provided. Highly recommended!

April 16, 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Jasna,

We're happy to hear that you had such a positive experience with your roller blind installation. We appreciate your kind words regarding the professionalism, courtesy, and knowledge demonstrated during the process. It's wonderful to know that you are pleased with the final result.
Thank you for taking the time to leave a lovely review.

Regards,

Niamh.

Rated 5 out of 5 stars

WHISPER315383

WHISPER315383

Great service. Quick fix on our blind.

April 16, 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Declan,

We're glad you had a great experience and your blind was quickly fixed. Thank you for your positive feedback; it means a lot to us.

Regards,

Niamh.

Rated 5 out of 5 stars

Excellent service from the consultation…

Excellent service from the consultation to the fitting I couldn't fault them. 10/10 recommend.

April 16, 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Serena,

We're happy to hear that you were pleased with our service, from the initial consultation to the fitting. Thank you for your recommendation!

Regards,

Niamh.

Rated 5 out of 5 stars

I had a great experience dealing with…

I had a great experience dealing with Greg from Hillarys. He was professional, considerate and helpful. Communication regarding options and logistics was clear from day one. He left the place in great condition. I'm very happy with my new blinds and the service provided.

April 16, 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Sinead,

We're happy to hear you had a great experience. It's wonderful to know the advisor was professional, considerate, and helpful, and that the communication was clear. We appreciate your positive feedback regarding the service and your new blinds.

Regards,
Niamh.

Rated 5 out of 5 stars

I have been using Hilarys for 25 years

I have been using Hilarys for 25 years, the service is as good now as always, quality of product is 5 star and the cost is always good.
I went elsewhere once and it was an expensive mistake.

April 8, 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Amber,

We're happy to hear that our service and product quality have consistently met your expectations for 25 years. Thank you for your continued trust and positive feedback!

Regards,

Niamh.

Rated 5 out of 5 stars

It was accurate to the measurement

It was accurate to the measurement. And person who visited was very kind and helpful.

April 3, 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Varsha,

We're happy to hear that the measurements were accurate and that our team member was kind and helpful! Thank you for your positive feedback.

Regards,

Niamh

Rated 5 out of 5 stars

The service was efficient

The service was efficient, quick and high quality.

April 9, 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Barry,

We're happy you found our service efficient, quick, and of high quality. We appreciate your positive feedback and are grateful for your review.

Regards,
Niamh.

Rated 5 out of 5 stars

Adviser City 315279 aka Lester

Order my blinds and had then fitted by Lester. He did an amazing job. He is professional, neat, helpful and friendly. I have recommended him to several of my friends as I know work will be 100%

April 14, 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Eileen,

We're happy to hear that the fitting was completed to such a high standard. We appreciate your recommendation and are glad you are happy with our service and blinds! Thank you for your review.

Regards,
Niamh.

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