Staff are great and their own brand dry dog food is great especially for my two whippets that tend to have sensitive stomach. Their other natural dog treats are of high standard and it's great that yo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My bearded dragon boarded here for a week while we were on holiday and was well looked after, every one who works there obviously cares for the animals' well being. Reasonably priced and I even came a... See more
Really quick delivery however the litter mats I ordered looked like they had been rolled up for a long time, creases are visible marks are on them I'm hoping they will come out once washed a few times... See more
I ordered a single protective boot for a beagle’s foot injury. I found that Hills made them available to buy individually cheaper than the packaged pair which suited me on this occasion. The product a... See more
Company details
Information provided by various external sources
Hills Pet Shop Pet Supplies and Accessories including Dog Food, Cat Food serving Ramsbottom, Tottington, Hawkshaw, Bury, Rossendale
Contact info
51-53 Bridge Street, BL0 9AD, Ramsbottom, United Kingdom
- 01706822133
- info@hillspetshop.co.uk
- hillspetshop.co.uk
4.6
Excellent
218 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product and a fast purchase ❤️
September 5, 2024
Very knowledgeable in relation to the products and very helpful.
Very knowledgeable in relation to th
August 1, 2024
I have contacted Hills 3 times
I have contacted Hills 3 times, no reply! I have my cat on CD Multicare, but wanted to transition him to Urinary care. I spoke to a rep, but felt she didn't really know. It is very hard to read all ingredients on the packaging. I also asked if the offered samples of the Canned CD food, my cat will not touch the chunks/ pouch food. So I'm still in the dark! Please, Hills gibe me a reply.
July 19, 2024
Unprompted review
Cindy Dog’s Special Toy
To Hill’s Pet Shop. Thank you for rushing the special Dog Toy for my Golden Retriever Cindy.
She is absolutely delighted with it.
June 24, 2024
Quick delivery well packaged
June 17, 2024
I have tried to get in contact with the…
I have tried to get in contact with the company but have not heard back at all
May 23, 2024
My dog was neutered I really didn't…
My dog was neutered I really didn't know much so panicked, sent emails very quick at getting back.
Sent pics after plaster came off they talked me through that. Brilliant service I would recommend to anyone.
Also found out they train vets to come brilliant ❤️❤️
May 22, 2024
Unprompted review
Prompt service
Answered a question before ordering very quickly. Order then received promptly and well packaged
April 30, 2024
Gecko Starter kit
Easy online purchase. Competitively priced. Took a few days to arrive partly due to a delay by the courier. Well packaged. Content as advertised. Would use again.
April 10, 2024
Great service and price
Great price and quick delivery of bird cage accessory I had looked everywhere for, thank you.
April 8, 2024
All round good service
Found an item that I was struggling to get anywhere else. Item arrived very quickly once ordered.
April 8, 2024
Best Helmes Hay Provider
My rabbits are very particular with hay and Hills Pet Shop is my go to provider of large bags of Helmes Hay. The quality is better to what I've bought in previous shops and it is always delivered quickly.
April 4, 2024
Knowledgeable staff with friendly…
Knowledgeable staff with friendly service, excellent value for money and prompt delivery. Would highly recommend
March 7, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.