Staff are great and their own brand dry dog food is great especially for my two whippets that tend to have sensitive stomach. Their other natural dog treats are of high standard and it's great that yo... See more
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See what reviewers are saying
My bearded dragon boarded here for a week while we were on holiday and was well looked after, every one who works there obviously cares for the animals' well being. Reasonably priced and I even came a... See more
Really quick delivery however the litter mats I ordered looked like they had been rolled up for a long time, creases are visible marks are on them I'm hoping they will come out once washed a few times... See more
I ordered a single protective boot for a beagle’s foot injury. I found that Hills made them available to buy individually cheaper than the packaged pair which suited me on this occasion. The product a... See more
Company details
Information provided by various external sources
Hills Pet Shop Pet Supplies and Accessories including Dog Food, Cat Food serving Ramsbottom, Tottington, Hawkshaw, Bury, Rossendale
Contact info
51-53 Bridge Street, BL0 9AD, Ramsbottom, United Kingdom
- 01706822133
- info@hillspetshop.co.uk
- hillspetshop.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Speedy delivery and a really high…
Speedy delivery and a really high quality product
Very good service
Product great.
Product great.
It just took a bit long from order to delivery.
Customer services responded very helpfully.
Expect better
Just moved to Ramsbottom and had a few issues with my poorly cat. Wanted to support local businesses in the area so went to Hills for some advice and with a view to purchase a variety of products. Two women behind the counter were so rude, abrupt and not letting me finish my sentences before stating they have nothing to offer. I felt like a real problem to them and clearly wasn't welcome. Very surprising from what i thought was going to be a really helpful caring local business.
Very swift delivery of quality product…
Very swift delivery of quality product with sensible shipping cost. The Dogmatic has transformed walking our lively adult GSD: we can now train and exercise him without him taking control of us.
My dog loves these she doesn’t have…
My dog loves these she doesn’t have many teeth so these are easily digestible
Prompt service
Good response from seller goods late…
Good response from seller goods late due postal strike seller very helpful
Great little local find
Great little local find. Speedy delivery and fab customer service. I'll be back!
Poor communication
I sent 2 messages to the company asking for the item to be sent urgently, and provided contact details so I could pay extra if necessary. I received no communication and the item did not arrive until after I needed it. Disappointing service.
Ordered for in store pick up
Ordered for in store pick up. Quick and easy with no problems. There is handy parking round the back.
Very reliable service
I was able to get my order which is quite hard to get hold off and received my order on time . Very professional.
Excellent service
Excellent service. Delivered almost straightaway without any fuss. The dog food is also excellent.
Ordered from Hills as was a good price
Ordered from Hills as was a good price. Never used before. Fish are on the mend. Item came quickly.
Parcel came and everything was correct…
Parcel came and everything was correct nothing missing or damaged
Excellent service and always efficient
Excellent service and always efficient. We get lots for our Hamster delivered up in Edinburgh.
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