I am moving this week and your site will not allow me to change shipping address. Yes I followed site directions and it says it is an invalid address Need this changed before next weight loss i... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
On my app it's still showing I have no subscriptions. Also, I can't send messages to my provider. It's like the app has no recall of my plan. In the beginning everything was good but now I have yo se... See more
Company replied
First of all, i’m not seeing any real change in hair growth yet. But I was also disappointed when I reached out to your team at my six month mark to see if they would look at photos I had available fo... See more
Company replied
The convenient source of sildenafil is very nice. But now you're spamming me with endless constant emails about weight loss, in which I have no interest at all, and I wish you'd stop. I may have to j... See more
Company replied
Company details
About HIMS
Written by the company
Hims is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized.
Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals.
We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible.
Visit hims.com to start exploring treatment options and non-prescription products. Already a Hims customer? Share your review about your experience here.
Contact info
United States
- hims.com
3.0
Average
8K reviews
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People also looked at
Thieves
Avoid, complete crooks. They continue to take payment even from an expired debit card.
April 16, 2026
Unprompted review
Reply from HIMS
Hey there,
We're so sorry to hear your experience with us was less than ideal, but we appreciate you reaching out and providing us with your honest feedback.
It looks like your message reached our US team. While we don’t have access to information regarding UK accounts, we do have a dedicated UK team ready to help.
For customer support or medical questions, please reach out to the appropriate UK support channels.
Good customer support
Setting up the account and getting the topical oil went well. It was delivered quickly. People helping me where great! Too early to report anything on the product.
April 16, 2026
Unprompted review
Reply from HIMS
Hey,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
Love the program
Love the program, the only gripe I have is the pricing is deceptive and opaque. I have a subscription, but I have no idea what I will be charged when it renews and there is no place in the app or website that you can find out.
April 15, 2026
Unprompted review
Reply from HIMS
Hey Brian,
We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
The Hims & Hers Team
It's a scam. Just go with another online rx company that tells you up front what to pay.
It's a scam. Just go with a company that tells you up front what it will cost to get monthly meds that you want. HIMS conceals the true cost until after you've already signed up and given them the introductory $39, so they basically steal that money even if you don't want to pay $300 a month (subscription plus meds combined, also not clear up front).
April 15, 2026
Unprompted review
Reply from HIMS
Hi Bill,
Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us.
The Hims & Hers Team
Fast shipping
Fast shipping, like…. Really fast… Doctor immediately reached out to me…. Almost instantly. Really shocked, surprised…. Overall.. I hope the pills work…. Not really balding but def thinning…
April 13, 2026
Unprompted review
Reply from HIMS
Hey Bobby,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
HIMs prescribed Viagra for my husband…
HIMs prescribed Viagra for my husband (without me knowing) because he was having issues becoming erect. HIMs did not require a thorough investigation of possible underlying causes for the ED. It was unfortunately stage-4 prostate cancer. If you want to live, don't choose HIMs as your provider because HIMs is cheaper. Cheaper for my husband meant a death sentence. HIMs is responsible for giving him a prescription, especially because he is black, and his cancer becoming stage-4 metastatic. HIMs will go bankrupt soon. So there is that to consider in choosing HIMs to be a responsible healthcare company.
April 15, 2026
Unprompted review
Reply from HIMS
Hi there,
Thanks so much for sharing your experience with us! We are here to help you in any way we can.
We have requested further information so we can locate your account and help you with that as quickly as possible.
We look forward to hearing back from you soon.
No progress yet
First of all, i’m not seeing any real change in hair growth yet. But I was also disappointed when I reached out to your team at my six month mark to see if they would look at photos I had available for their feedback. I was told that’s not something your team does until the one year mark. So pretty disappointed in that response. If I don’t see any change at the one year mark, I’ll stop using the product.
April 15, 2026
Reply from HIMS
Hi Andy,
We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers.
No hair yet…
Its nice that the shipment comes directly to our house, but my hair isnt growing yet
April 15, 2026
Unprompted review
Reply from HIMS
Hi Ryan,
Thanks so much for sharing your experience with us! We are here to help you in any way we can.
We have requested further information so we can locate your account and help you with that as quickly as possible.
We look forward to hearing back from you soon.
Horrible shipping
Horrible shipping, lost in mail, called HIMS for replacement and still preparing for shipment after a few days, will not use them again
April 15, 2026
Unprompted review
Reply from HIMS
Hi Darren,
We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.
We’ve requested further information to locate your account, so we can help you as quickly as possible.
We look forward to hearing back from you soon.
The process is easy to follow
The process is easy to follow. The injections have curb my hunger. I have been on the plan for 5 weeks. In the first two weeks I lost 2 lbs. I was travelling so that was good. Next 2 weeks I gained that back. I are out for dinner a couple of times and the salt got me. In the last 2 days I have lost the those 2 lbs. My waist is a little thinner. I guess I need to skip the desire for Scotch. I am patient - lets see how the next 4 weeks go. Taking in protien via shakes, bars and cooked meats.
April 15, 2026
Reply from HIMS
Hi,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
Helpful and easy to use.
Easy to use, good pricing. Good support when you have questions.
March 3, 2026
Reply from HIMS
Hi Gary,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
Reply from HIMS
Hi Alejandro,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
Clear and consistent information.
April 14, 2026
Reply from HIMS
Hi Theodore,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
Does not stand behind product!
I ordered their spray for male pattern, baldness, including minoxidil and finasteride. I had a reaction to it after just a few weeks and their physician told me to discontinue use. They require you to buy four or five months worth of medicine at the outset. I have not even used half of the medicine I paid for I asked if there was any refund available or if they could replace it with a medicine that I could tolerate. They said no you paid for it and we delivered it.“too bad.”
April 14, 2026
Unprompted review
Reply from HIMS
Hi Rick,
We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.
We’ve requested further information to locate your account, so we can help you as quickly as possible.
We look forward to hearing back from you soon.
I've been happy with the product soo far.
I've been happy with the product so far. Everything you said you were going to do you follow through with in a timely manner and I appreciate that.
April 14, 2026
Unprompted review
Reply from HIMS
Hi Jacob,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
I have not lost any weight
I have not lost any weight. I wish to discontinue the medication
April 14, 2026
Reply from HIMS
Hi Phillip,
We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback.
We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter.
The Hims & Hers Team
We look forward to hearing back from you soon.
The Hims & Hers Team
I am moving this week and your site…
I am moving this week and your site will not allow me to change shipping address. Yes I followed site directions and it says it is an invalid address
Need this changed before next weight loss injection shipment.
N7219 County Road M
Springbrook, WI 54875
April 13, 2026
Unprompted review
Reply from HIMS
Hi John,
We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.
We’ve requested further information to locate your account, so we can help you as quickly as possible.
We look forward to hearing back from you soon.
Wanted to get testosterone tested
Wanted to get testosterone tested. I did the collection test 6 times! They kept saying something went wrong. Tried to cancel and the test kit kept showing up. Tried to get a receipt (after waiting on hold for a total of 55 min.) Was told they can't give receipts. Tried to get a refund and that was a no go as well. Definitely do NOT RECOMMEND!
March 1, 2026
Unprompted review
Reply from HIMS
Hi David,
We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.
We’ve requested further information to locate your account, so we can help you as quickly as possible.
We look forward to hearing back from you soon.
The medication I’m taking is not…working
The medication I’m taking is not working. I need something that will work. I don’t want to wait until this prescription runs out. I need something now that works. I’m getting very frustrated. Please address this issue ASAP.
April 14, 2026
Unprompted review
Reply from HIMS
Hi Dan,
We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.
We’ve requested further information to locate your account, so we can help you as quickly as possible.
We look forward to hearing back from you soon.
Still too early to tell
April 13, 2026
Unprompted review
Reply from HIMS
Hi John,
We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
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