Hinomi UK Reviews 58

Great chair at a reasonable price. Really comfortable and adjustable. Very happy with it.

I've tried many office chairs over the years, but this one stands out. The quality of materials, the ergonomic design, and the ease of assembly are unmatched. It's a bit on the pricier side, but you get what you pay for. A+!

Ordered a chair, but although it was scheduled for collection nothing appeared over the coming week. I contacted Hinomi directly twice (email and livechat) and then escalated to Paypal. At this point, Hinomi responded. I got my chair sorted very quickly after that and even a £20 refund as the discount had increased in the time the delay had cost. Overall very happy with the chair, and customer care was good - although only 4 stars as they took a while to respond.

Honestly, this chair is a lifesaver. My posture has improved and no more back pains. The breathable mesh is perfect for long hours of work. The adjustable features are just the cherry on top. Highly recommend!

I've been working from home for the past year and my back was killing me with my old chair. The H1 Pro has been a game changer. The lumbar support is top-notch and the adjustable armrests are a blessing. Took me just 5 mins to set it up. Worth every penny!

It was not good experience initially as it took weeks to resolve, however, Denis from Hinomi jumped into the issue and managed to resolve and refunded me in full. Really appreciate for his commitment and resolution. I understand mistakes happen but people like Denis from Hinomi deserve more and better. Thanks Denis for resolving the issue for me and refunding in full.

Received the chair over a month ago. Found it very uncomfortable and hot incredible bad back ache. Have spent the last 4 weeks trying to get the chair returned- I wouldn’t usually buy something like this without seeing it but did because of the no quibble 30 day return. However, the customer service is very slow, emails that aren’t responded to for a few days, promises to arrange pick up that don’t materialise. Also, very difficult/ impossible to repack the chair/ instructions very poor, all in all I would not recommend as very difficult to return, I am not sure how or where to escalate this now as the item is really expensive.

Very poor quality. Product lasted only a few months. Hinomi not at all interested in resolving the fault. I would not recommend for anyone to buy a Hinomi product. There are much better quality products out there.

I bought the chair after buying one for my brother as a birthday gift, and trying it; to then realize how feature-rich and comfortable it was. I did a lot of research for ergonomic chairs available locally, and many shared the same traits: adjustable lumbar support, seat distance, headrest, and armrest; mesh build; pull out leg rest. But this chair is the only one that had all these features included, and at an even better price than some which offer only some of the features mentioned. And plus the 12-year warranty too! Which I hope doesn't need to be used, but if I do, I would hope the customer service will be as great as the chair :)

The features make the seat an all encompassing "comfort chameleon" as it is so adaptable to what activity I'm doing. Working from home - a standard format. Gaming - arm rests pulled towards the desk to allow full arm support. Petting my cat on my lap - leg rests out, with arms moved away. Lounging/Watching a show or movie/ napping - back rest declined, leg rests out, arm rests rotated.

In conclusion, I can foresee myself getting the same chair for loved ones and friends if I had cash lying around because this is likely the best chair I've used in my life!

Side note: I’m surprised I’ve not seen influencers or content creators use this chair in their content…..

Super comfortable and delivery was fast. Easy setup it you are a male but ladies will find it a little hard to setup the whole chair even when there are instructions given as the chair itself is not light.
Think I won’t buy another office chair for a very long time….

Very very good chair. Bought due to my friend’s recommendation. The leg rest is useful to turn into a temporary bed for an afternoon nap!!!!

I purchased the ergonomic chair from Hinomi following a friend’s recommendation. The chair is very comfortable, and really a “must” for whoever works long hours sitting in front of the PC. It is definitely a good investment for my back, and more importantly for my health!

Don't buy!! Horrible quality and customer service..Purchased from official website. Got plastic fractions falling off from chair (really plastically feeling, poor quality). Can't lean forward with lumbar and back support. Horrible customer service in the UK, can only send emails (very slow reply, once in a day/two days, have been talking to them for the return for two weeks!) or chats (no response), very frustrating experience.. They refused to pay for the return at the beginning saying they didn't see the fraction was from their chair. After negotiating for two week, they finally booked the delivery for return, but it's not a home collection (they expect me to carry the heavy chair to the delivery store?) with wrong flat number (such a stupid mistake to make, I got the chair with correct address their ordered.. Did they put wrong address on purpose?) Disgusting purchasing experience overall. Folks, don't trust those 5-star reviewers, most them are liars or trolls they hired!!!