Awful customer service
Item arrived faulty. Customer was service is awful. Returned for a replacement only to be told that refund was my only option due to coronavirus (?). Makes no sense. Avoid this retailer.

Reply from None
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Item arrived faulty. Customer was service is awful. Returned for a replacement only to be told that refund was my only option due to coronavirus (?). Makes no sense. Avoid this retailer.

Reply from None
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