I recently bought an outfit for my son's upcoming wedding online from Hira textiles. The dress arrived in good time but the quality of the fabric, stitching and apperance did not match my expectations... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hey I loved the mustard kameez everything was perfect. Except Royal Mail refused to give me my package because instead of my address being put as number 6 it was 7 after 10 mins of arguing I had to sh... See more
Very impressive Hira Textiles ! Thank you. Easy website to order from and true to life images. I received my outfits within 3 days. Very responsive customer service. My lawn dresses are lovely too.... See more
Company replied
I've been so impressed with Hira Textiles Website. I ordered an XXXL outfit on the Saturday morning and it arrived the following morning, granted I did pay for the next day delivery, it was great to h... See more
Company details
Written by the company
Hira Textiles is one of the UK's largest Asian fashion retailer. We endeavor to provide our customers with quality goods and quality at market-leading prices.
Contact info
536 Stratford Road, B11 4AJ, Birmingham, United Kingdom
- 07851370991
- support@hiratextiles.com
- hiratextiles.com
3.5
Average
439 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Feeling very bad today
November 16, 2023
Reply from Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future. We will look to improve our customer service.
Please get in touch with us via emailing admin@hiratextiles if there was any issues and we can look to compensate accordingly.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
I'm not so sure the price was and…
I'm not so sure the price was and quality wise is okay I am happy with that but the size are not right. Dresser tight trousers are shorts it would be good if the size are right on the website it says
November 28, 2023
Reply from Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future. We will look to improve our customer service.
Please get in touch with us via emailing admin@hiratextiles if there was any issues and we can look to compensate accordingly.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Fabric quality is amazing and size is…
Fabric quality is amazing and size is precise. Brilliant!
November 28, 2023
Reply from Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Excellent customer service
As a busy working woman I really do not have time to walk around to look suits when there is a function… however I always find everything i want from Hira and always look good and received lots of compliments.. Hira is so reliable and customer service is great always sort everything out … will always recommend Hira ⭐️⭐️⭐️⭐️⭐️
December 3, 2023
Reply from Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
The quality was not as it seemed in…
The quality was not as it seemed in pictures online
November 17, 2023
Reply from Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future. We will look to improve our customer service.
Please get in touch with us via emailing admin@hiratextiles if there was any issues and we can look to compensate accordingly.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Reply from Hira Textiles
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.
Thank you for shopping with Hira Textiles.
Kind Regards
Team HIRA
Speedy service
My credit voucher was not working so the team at Hira were very quick to send me a working one which I used to buy a gorgeous outfit.
November 14, 2023
Great experience
October 30, 2023
Really pleased with quality and service
November 10, 2023
I'm really happy with the service quick…
I'm really happy with the service quick delivery. I'm very happy with the suit it looks so much better in person. I will be ordering again. 😌
November 9, 2023
V nice and beautiful dress thanku I…
V nice and beautiful dress thanku I really recommend to others
October 24, 2023
V nice colour and nice clothes
November 6, 2023
Dress shopping made easy …
I love shopping here great place quality clothing all the time.
October 23, 2023
Fast delivery & very happy with order!
November 3, 2023
This is my first order with hira…
This is my first order with hira textiles and iam very happy to them.they give me orignal whats in picture same to same.also dress quality is very good.fast delivery.iam buying more in future from hira textiles.thanks hira textiles for very good expireance.
October 30, 2023
Beautiful dresses with good quality…
Beautiful dresses with good quality fabrics and always arrives with in few days.
October 30, 2023
Garment was delivered quickly
Garment was delivered quickly. My pre-purchase email questions were also dealt with promptly within 24 hours. The garnent was as described online.
October 27, 2023
Quick service
October 27, 2023
I stl haven't recieved the package and…
I stl haven't recieved the package and I keep getting emails saying the sender isn't allowing the package to go through apparently and that the package will he delivered the next day, but then again same email the next day??
October 24, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.