While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
These people are frauds! They're advertising deceiving. I placed an order for 2 jars with the promotion of getting another jar for free.
The went ahead and billed me for THREE jars over $110.00. They have still not credited me my money. Wouldn't trust this company~!
They are fraud! They charged more than the deal! Never buying from them again so people be ware!
I purchased the cream and they said it cost 34.95 a jar with 6.95 shipping but my paypal account was charged 41.94 and 6.95 shipping. I did not try to resolve this issue and just knew I would not buy from them again. Then the next month I was charged the same amount for a new order I did not make. Contacted the company and they said I had a monthly subscription which I did not sign up for. The only resolution they would give was they would cancel my subscription and give me a refund of 20% on the second order and ship the second jar. They said it would take 5 to 10 days. It has been more than 20 days and no refund and no product. A total scam.
The first time I ordered I paid $58. and something to receive two jars. Only 1 was sent and I sent several emails asking about the other jar. Finally my account was charged $40 and something to receive another jar, which I have not received. I have ordered another jar because I am out and would like to continue to use it. It just appears that they debit your account and don’t send the product. I am now owed two jars and never received the full order the first time. Can’t find anyway to contact them and they don’t answer your emails!
I originally ordered one jar of HiRelief but they automatically put me on a subscription. I struggled to connect with anyone by phone or email, but finally told it had been cancelled two weeks ago. Now I have received a notice that they are sending me more. What a scam!
After a very negative first experience I posted a review. Only to discover today a subscription has been set up and a further $74 debited from my account. This company is unethical and opportunistic. Be warned before you are tricked. The product is not effective as advertised and false advertising is the practice.
went from 1 star to 5 stars because aga ceo and co founder of hi relief found my review and is ha ndling it personally!!!
in my mind for a ceo of the company to get involved in this is absolutely wonderful...it shows me that he is honest and caring about his business... he is giving me a refund and doesn't want the product back
I would not hesitate to do business with hirelief again!!!
joseph
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
