Teem Reviews 14

TrustScore 4 out of 5

3.8

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Company details

Written by the company

Teem is a leading provider of Virtual Assistants for healthcare practices, helping increase appointments, reduce administrative burdens, and recover lost profit. Our VAs handle scheduling, scribing, and back-office tasks with the accuracy and efficiency that only real human support can provide, seamlessly integrating into your workflow as reliable, engaged team members. With dedicated Customer Success Managers and industry-specific expertise in healthcare, Teem ensures your VA is the right fit and understands your practice’s unique needs. Whether you run a single clinic or a multi-location practice, our scalable solutions increase revenue, reduce costs, and prevent burnout while enhancing patient experience.


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3.8

Great

TrustScore 4 out of 5

14 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

From ‘Perfect Fit’ to No Response – Unprofessional Behavior

I had a very disappointing experience with Hireteem. My first interview was abruptly canceled *after* I had already accessed the link and waited for over 30 minutes — no notice or explanation until after the fact. While I understand that things happen, the lack of communication was the first red flag.

Later, I had an interview with a woman who told me I was a great fit and that there were positions available for me. She said I would be contacted in 3 days with next steps. That never happened. I followed up with an email, which was completely ignored. Since May, I’ve been left hanging with no update, no feedback — nothing.

A simple “no,” “not selected,” or even “try again in 6 months” would have been more respectful than this total silence. Being ghosted after promising words and zero follow-up is unprofessional and reflects poorly on how this company treats candidates.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Working with Teem has been a major…

Working with Teem has been a major value-add for our business. We have been partnered with Teem for a year now, and it has changed our operations for the better. They are knowledgeable, effective, and desire to work hard and do good business. You can't go wrong with them.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

I am impressed with TEEM's focus on the…

I am impressed with TEEM's focus on the customer and team member experience. They are passionate about making things easy, streamlined, and beneficial for everyone involved. My recent interactions with Cory and others at TEEM demonstrate their commitment to excellence in both process and people.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

The people at Teem are extremely professional and know what they are doing. They have been amazing to work with! The practice has benefited greatly since bringing them on

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

My partnership with Teem has been…

My partnership with Teem has been great, from the people I work with directly to management. You can tell they really understand the dental industry and are providing a best-in-class service. I wouldn't hesitate to recommend them!

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

TEEM has been an absolute game-changer…

TEEM has been an absolute game-changer for our practice! Their employees are reliable, efficient, and always positive, making our workflow smoother and more productive. Their professionalism and attention to detail are top-notch, and we truly appreciate the seamless experience they provide. Highly recommend TEEM to any healthcare professional looking to enhance efficiency and improve patient interactions!

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience so far. Fair price and good people.

Signed up a few months ago. I felt that very fair expectations were sold to me when I signed up and for the most part, I feel that those expectations have been beat by the two wonderful team members that we hired. They’ve helped us pick up more phone calls, and alleviated stress at my front desk.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Happy and will use them again

We have been very happy with Teem. They hired 2 people for us. The first one has been with us over a year. She answers our phones and answers messages. She has done a great job and she feels like one of our internal employees. The second one didn't work out but the cool thing was that Teem alerted us to the fact that the second employee was not engaged on her computer the hours she claimed to be working so that gave us a heads up. After counseling her a couple of times, we let her go. I would definitely use HireTeem for our next remote employee. I am also comfortable that we are in compliance with all of the regulations we need to be because I think HireTeem is doing it right. I was not comfortable that some of the other companies are doing it correctly.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

As a compliance expert

As a compliance expert, my concern has always been doing things in the most compliant, legal manner. TEEM stands apart here. We personally use TEEM for our company and are more than pleased. We find them to be totally honest and always willing to whatever we need to maintain a positive and productive relationship. I simply cannot say enough good about TEEM

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Virtual Assistants

Over the past year, we’ve hired two virtual assistants through HireTEEM, and both have been fantastic additions to our practice. The hiring process was smooth and efficient, with HireTEEM handling everything from screening candidates to onboarding support, which made the process seamless for us.

What truly stands out is their transparent pricing structure. Unlike many other staffing solutions that have hidden fees or unpredictable costs, HireTEEM has been upfront and clear from the start, which has been incredibly refreshing. It’s reassuring to know exactly what you’re paying for, and the value we’ve received far exceeds the cost.

The quality of the team members they’ve provided has also been excellent. Both virtual assistants have quickly adapted to our workflows and culture, and their contributions have helped us improve productivity and patient engagement.

If you're looking for a reliable solution to expand your team with high-quality virtual support, I highly recommend HireTEEM. Their dedication to finding the right fit and their honesty in pricing make them a standout partner.

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

I had a terrible experience with Teem

I had a terrible experience with Teem. They misled me into believing their rate was $2,700/month for two virtual assistants, only to reveal after signing that the price jumps to $3,700/month starting month two. When I requested a refund before any services began, they refused, citing a no-refund policy.

On top of that, Teem falsely displayed a 4.7-star TrustPilot rating on their website despite not being listed here at all. After being called out, they replaced it with a fake 4.5-star Google rating. This lack of transparency and honesty is unacceptable—avoid this company.
Amended 1/24/24:
Thank you to ODs on Facebook for mitigating an agreement between both parties. Thank you to Cory for understanding my hardship and refunding my company.

December 2, 2024
Unprompted review

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