HirstGolf Reviews 39

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Great company to deal with. Having placed the online order for the clubs which were comparably cheaper than all other sites we searched, the order was acknowledged and dispatched within 24 hours and r... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend HirstGolf. Communication from Adam was excellent. Delivery cost and time taken was as described, within 3 days. I will be looking to use HirstGolf in future for used quality gol... See more

Company replied

Rated 5 out of 5 stars

Really good experience and pleased to deal with an independent business. All communication with Adam was prompt and e-mails answered quickly. Buying and selling clubs was pretty straightforward and th... See more

Company replied

Rated 2 out of 5 stars

Very little communication since placing my order. Bought online in the website Flash Sale with 2 day delivery promised, so my purchase should be arriving today, but I’ve heard nothing at all and the i... See more

Company replied

Company details

  1. Golf shop

Written by the company

HirstGolf - Selling new and used golf equipment from leading brands such as Ping, Callaway, Taylormade, Cobra, and Mizuno. Equipment suitable for golfers of all abilities! Buy, Sell and Trade your pre-loved equipment today. You can find us through our site or our eBay store.


Contact info

4.2

Great

TrustScore 4 out of 5

39 reviews

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Rated 5 out of 5 stars

Great service

September 30, 2021
HirstGolf logo

Reply from HirstGolf

Hi Chris

Thank you for your order and review.

I hope the 5 wood helps your game!

Please let me know if I can help in future

Thanks

Adam

Rated 5 out of 5 stars

Good product

Good product, good sèrvice

September 29, 2021
HirstGolf logo

Reply from HirstGolf

Hi Mike

Thank you for your order and review.

I hope your new Sim 2 helps your game.

Please let me know if I can help in future.

Thanks

Adam

Rated 5 out of 5 stars

Great service

September 24, 2021
HirstGolf logo

Reply from HirstGolf

Hi Baden

Thank you for your order and review.

Enjoy your new wedge!

Please let me know if I can help in future

Thanks

Adam

Rated 1 out of 5 stars

Doesn’t return calls or email addressed…

Doesn’t return calls or email addressed through their website. Poor communication.
Would not recommend or use again.

September 21, 2021
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Reply from HirstGolf

Hi

I am really sorry that our communication let us down on this occasion.

We pride ourselves on customer service and I am very disappointed you had a bad experience.

In future, please email me directly at adam@hirstgolf.co.uk and I will ensure everything goes smoothly.

Kind regards

Adam Hirst

Rated 4 out of 5 stars

Cleveland Launch Irons

Great irons at the good price, would be 5 stars but let down by Parcelforce courier which took 6 days to deliver instead of next day delivery as promised.

September 20, 2021
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Reply from HirstGolf

Hi

I am really pleased that you are happy with your new irons.

I apologise about Parcelforce being late on delivery

Please let me know if I can help in future

Kind regards

Adam

Rated 5 out of 5 stars

Highly recommend HirstGolf

I can highly recommend HirstGolf. Communication from Adam was excellent. Delivery cost and time taken was as described, within 3 days. I will be looking to use HirstGolf in future for used quality golf clubs.

September 10, 2021
Unprompted review
HirstGolf logo

Reply from HirstGolf

Hi Paul

Thank you for your kind words and review!

I am really pleased you had a good experience using our service.

Enjoy your new putter!

Thanks once again

Adam

Rated 5 out of 5 stars

Great condition

Great condition
Fast delivery
Thanks

September 5, 2021
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Reply from HirstGolf

Hi Patrick

Thank you for your review I really appreciate it

Enjoy your new club!

Thanks

Adam

Rated 5 out of 5 stars

Fantastic Experience

Purchased a Ping G400 driver, arrived within 2 days. The customer service was superb along with the customer experience. Will defiantly be purchasing more clubs from HirstGolf.

September 3, 2021
Unprompted review
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Reply from HirstGolf

Hi Ruairi

Thank you very much for your kind words and review.

Please let me know if I can help in anyway in future!

Enjoy your new G400!

Thanks

Adam

Rated 5 out of 5 stars

Really good experience and pleased to…

Really good experience and pleased to deal with an independent business. All communication with Adam was prompt and e-mails answered quickly. Buying and selling clubs was pretty straightforward and the condition of the product was as described, with postage costs reasonable and delivery on time

September 2, 2021
Unprompted review
HirstGolf logo

Reply from HirstGolf

Hi Jarlath

Thank you for the review and your kind words.

I am really pleased you have had good experiences with us.

Thank you once again

Adam

Rated 2 out of 5 stars

Very little communication since placing…

Very little communication since placing my order. Bought online in the website Flash Sale with 2 day delivery promised, so my purchase should be arriving today, but I’ve heard nothing at all and the item I’ve bought remains up for sale on their eBay store. Numerous attempts to contact have gone without reply. Disappointing.

September 2, 2021
Unprompted review
HirstGolf logo

Reply from HirstGolf

Hi Andrew.

I am really sorry that our communication was poor on this occasion.

I have put some Pro V1s in with your order as an apology for the inconvenience.

I hope that you are happy with your new G410 driver and if there is anything I can help with in future please do not hesitate to contact me at adam@hirstgolf.co.uk

Kind regards

Adam Hirst

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Having placed the online order for the clubs which were comparably cheaper than all other sites we searched, the order was acknowledged and dispatched within 24 hours and received within 72 hours. Great service.

August 30, 2021
Unprompted review
HirstGolf logo

Reply from HirstGolf

Hi Simon

Thank you for your order and review.

Please let me know if I can help in future

Thanks

Adam

Rated 5 out of 5 stars

Fair price

Fair price, quick delivery, clubs in good condition when received.

August 30, 2021
Unprompted review
HirstGolf logo

Reply from HirstGolf

Hi Mark

Thank you for your order and review.

Please let me know if I can help in future

Thanks

Adam

Rated 5 out of 5 stars

Excellent communication from start to…

Excellent communication from start to finish and very good competitive prices. Would definitely recommend and use again

August 30, 2021
Unprompted review
HirstGolf logo

Reply from HirstGolf

Hi Andy

Thank you for your order and review.

Please let me know if I can help in future

Thanks

Adam

Rated 5 out of 5 stars

Set of Irons

I bought a set of irons from HirstGolf. Delivery was fast, the clubs were exactly as described and I couldn't find the price better anywhere. Top stuff. Will be shopping with them in the future.

August 29, 2021
Unprompted review
HirstGolf logo

Reply from HirstGolf

Hi Liam

Thank you for your order and review.

Please let me know if I can help in future

Thanks

Adam

Rated 5 out of 5 stars

Good club at reasonable price

Good club at reasonable price
Delivered quickly

August 29, 2021
Unprompted review
HirstGolf logo

Reply from HirstGolf

Hi Nigel

Thank you for your order and review.

Please let me know if I can help in future

Thanks

Adam

Rated 2 out of 5 stars

The Tank Putter that wasn't.…

I ordered a Odyssey Tank Putter with a grip that needed changing, on removing the grip it was not a Tank putter at all. So not only did I pay for a putter I didn't get, I also paid for a new grip. Even after discussing this with the owner, it was less than inspiring. I really didn't care about haggling with him but definitely not customer service orientated. Buyer beware.

August 29, 2021
Unprompted review
HirstGolf logo

Reply from HirstGolf

Hi Roland

Once again - apologies that you were not satisfied with your order.

As you know, we were unaware that a weight was missing underneath the grip.

However, a partial refund was offered so that you could purchase the 40g weight for the shaft.

Thank you

Adam

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