Excellent customer service
I had the HR290-006-1PH installed last May, transitioning from an oil combi boiler to a heat pump, thermino and solar PV system.
I have been very happy with my Hisa heat pump though it has been a process made more difficult by my (Non Hisa) installers folding and not really doing an adequate handover.
The support I have received from the team at Hisa has been excellent; everybody very polite, respectful and happy to help. Jay has really helped me gain an understanding of how best to utilise my system and went over and above. I can't thank them all enough and I would recommend them to anybody considering getting a new heat pump, especially if your based in Scotland.








