Hitachi Reviews 207

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Bought a 47" Hitachi smart TV from argos in 2017 first thing I noticed when removing it from the box was that the screen was moving felt cheap. Set it up the picture was OK however the sound was awful... See more

Rated 1 out of 5 stars

This is another bad review about Hitachi tv 58HK6100UA. Bought in January 2021 so not two years old Same symptoms as others eg grey blue curtains then black cloud won’t buy Hitachi again. Has anyone g... See more

Rated 2 out of 5 stars

When purchasing my Hitachi tv I noticed a lot of comments say it stops working in a year or two. After my son smashed my brand new week old mega giant Samsung- I didn’t want to pay another grand so bo... See more

Rated 1 out of 5 stars

Bought a 58inch Nov 2020 for my sons 21st birthday its now got green lines going right through it like a bar code ..argos tell you to get in touch with Hitachi who just don't bother answering your cal... See more

1.4

Bad

TrustScore 1.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

1 star is too much for this S@#te

It's a shame 1 star is the minimum, it really doesn't deserve that. They must be fitted with a dial up modem as it will need to be on a while before it connects to the Internet (from standby) be prepared to press buttons a few times before it does what you ask and you must point remote at a particular area or it won't respond to remote. Also the remote is not ergonomic as you will be just using buttons at the bottom. I hate this tv with a passion. I could slate this tv for another hour, but if you still go and buy one after what I have wrote then you deserve what you get.

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

Well

Well, Well, Well. Picture problem with lines of colors apearing after. Worst thing is that it gave out on a F1 Sunday. Hitachi i hope someone B*mbs ur HQ.

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

I bought 58” Hitachi V22E16671 18…

I bought 58” Hitachi V22E16671 18 months ago power just went off after 14 months ago Argos didn’t want to know tv repair specialist looked at said power unit had gone and part discontinued now 🤷‍♀️

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

Bought from Argos April 2022

Bought from Argos April 2022. Tv was perfrct up until 2 months ago, lines across the tv becoming more and more visable. Went onto Argos and they no longer sell Hitatchi tvs! Unsure what I can do now. Stupidly didnt take the insurance out

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Line's All across the screen

REALLY DISSAPOINTING Bought ( from Argos) a 58 inch Hitachi TV 2 years ago , thinking that it was a bargain,(still paying for it on finance) I will NEVER buy anything else from Hitachi. (Or Argos)
Got lines going right across the screen.
Started with a couple at the bottom of the screen.
Within a month, nearly half of the screen is now covered in them.
Tried to get in touch via the customer service number on the sticker on the cable, but far too confusing. Now I am stuck with this or nothing as I cannot afford to get another until I have paid for this one.
My mother used to swear by them + it is an established company name. BUT, This is the second Hitachi TV that I have had. There won't be a third!
Even Argos have wiped their hands of them as I have noticed that Argos no longer sell Hitachi TVs. ( Probably so they don't have to deal with all the complaints)

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute junk

Absolute junk, app store does not work, audio video settings will only play audio. This tv is in the bin tomorrow.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

I bought a Hitachi Smart TV 50'' 3…

I bought a Hitachi Smart TV 50'' 3 years ago.I had to replace the remote after 18mths and now the picture has gone.This piece of rubbish was made in China.If could give it no stars I would.Should be called Shitachi.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Never buy Hitachi

Had a Hitachi 65" tv under 5 years old, developed a picture fault, i emailed Hitachi Europe to ask for advice, never got an answer back,i will never have another item from this outfit, their customer service stinks almost as much as their products, my advice is to avoid any item thay produce, dreadful compony,

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

We bought a HITACHI 58" T V

We bought a HITACHI 58" T V , DONT. The first one broke down in days, the replacement has lasted 18 months maybe. No problem when working correctly but I have shoes that lasted longer.

August 3, 2024
Unprompted review
Rated 1 out of 5 stars

Super cheap 65" tv from Argos

Bought from Argos amassive Hitachi TV for low price... it is awful.
Basic functions found in other TVs do not work or are just not included at all.
Dreadful telly, spend money on the proper brands - they're expensive for a reason.

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

Another 58 inch smart TV failure

Another 58 inch smart TV failure, owned for 19 months and screen has gone, cost nearly 400 quid so roughly £20 per month, would have been better renting. Never will I buy another Hitachi product.

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

50inch Hitachi lcd tv

50inch Hitachi tv , horizontal flickering lines when switch on, all over screen, sound is fine but tv is now useless, only a month or so over 2 years old . Was around £400 from Argos

Will never buy Hitachi again. Utter rubbish

May 24, 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Awful! 58 inch TV was bought as a present for us less than 2 years ago. When watching one day, had a random colourful patch in corner then next minute whole TV picture went, flashing black and white. Took to a repair shop who advised the main board had gone and Hitachi no longer supply this part - so we will have to buy a whole new TV. Customer service is hard to get a hold of or even find - its like they know their products are rubbish so shy away from any contact!

May 14, 2024
Unprompted review
Rated 1 out of 5 stars

I have a 55" smart Hitachi TV which is absolutely rubbish!…

I have a 55" smart Hitachi TV which is a crock of xxxx!!! Turns off and then won't turn on! It will not change when asked to Via the remote control! I purchased this from Argos two years ago and it has been a problem ever since!! Now I know why they are so cheap! It's because they are of poor quality and I will now take it to the tip and purchase an LG TV. I only wish that I had read the reviews before purchasing this piece of xxxx

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed

My comments are the same as the previous reviewer. TV developed frozen horizontal lines across screen with programme still running in background. Brought end 2022. A few months in warranty tv was repaired by same problem now occurred. Argos suggested we contact a local tv repairer as now out of warranty. This TV is my 90 year old mom's who relies on a tv because unable to go out. So after being without a tv while Argos sent us new software which didn't work she is buying a new tv but she did hope the Hitachi one would have lasted longer.

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy anything Hitachi, especially from Argos

Exactly the same as the other 100+ reviews on here! Bought a 50" Hitachi TV from Argos in mid 2022, late 2023 (not so surprisingly now after reading the other reviews on TP, it was just after the guarantee had ended) and permanent horizontal lines started appearing on the screen. These lines gradually got worse, and then the flickering started, and again this gradually got worse! Seems to be a very common occurrence with Hitachi tvs bought around the same time, and especially ones bought from Argos, which leads me to wonder if they knew about this issue from the start, as there has been nothing from them about product recalls or offers of refunds, only complete silence and the product in question not available anymore! Absolutely disgusting from Hitachi and even more so from Argos! Safe to say I will not be using Argos for electronic purchases anymore, nor buying anything Hitachi ever again!!

March 3, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look