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Rated 5 out of 5 stars

Very helpful, replied to all my queries straight away as I was aware of stock being delayed on their side which obviously wasn't their fault. Items were dispatched as soon as they received stock, g... See more

Rated 5 out of 5 stars

I needed to find this particular game quickly, I found it at several different places, the best place I came across was Hitari Trade I was pleased that the price was cheaper than anywhere else, so I... See more

Rated 1 out of 5 stars

I ordered a phone from Hitari 1. March this year. I immediately got an email telling me the phone was packed and on its way - no need to say that the money for the phone was also immediately withd... See more

Rated 5 out of 5 stars

I ordered a video game (special edition), they were very helpful when I contacted them regarding it and were also very fast upon getting it to me in its pristine condition. They have some very good de... See more

4.1

Great

TrustScore 4 out of 5

200 reviews

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Rated 5 out of 5 stars

Great Prices & Speedy Delivery!

Having just bought a Nintendo 2DS, I needed a good quality case to protect it whilst travelling, out of all the places I searched Hitari had the official branded Nintendo case at the lowest price, so overall it was a no brainer. The case arrived really quickly and I was pleased with the communication and overall order process with Hitari. Definitely hope to deal with them again in the future.

March 31, 2014
Unprompted review
Rated 5 out of 5 stars

best on web

I got my item in perfect condition .It was the cheapest on web . Delivery was fast and safe .Definitely recommend hitari .

March 31, 2014
Unprompted review
Rated 5 out of 5 stars

Wouldn't use anywhere else!

Hitari has quickly become my first point of call for all my electrical, home appliances and gaming needs. I need to look no further than the Hitari website as I know I will find what I am looking for at a competitive price. Ordering from the website is easy and quick, no problems at all! I am always impressed with the fast service and highly recommend Hitari, the prices and services are unbeatable!

March 31, 2014
Unprompted review
Rated 5 out of 5 stars

fantastic service

I have purchased a couple of times always had a 1st class experience speedy delivery and on questions ive had a trusted seller

March 31, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I couldn't reccomend hitari enough, brilliant service. The items are exactly as described and the shipping is fast. The customer support is more than happy to help. Just a great customer experience overall, I highly recommend them.

March 31, 2014
Unprompted review
Rated 1 out of 5 stars

This stor sucks!!!

Do not buy from Hitari!!!i have order 8 xbox one controller 6 days ago with express delivery and still nothing!No replay to msg or something!No tracking number!

December 14, 2013
Unprompted review
Rated 2 out of 5 stars

charged me for something they knew they didn't have

Ordered something from hitari.co.uk and still hadn't received it ten days later nor had I received the email confirming it'd been shipped like they promised, so after emailing them three times and finally getting a response, they told me the item was out of stock and offered me an exchange or a refund if I phoned in (even though you can only phone in between 10am-3pm when i and most people are at work) so thats my boyfriends christmas present and thirty quid down the drain. appalled by the way they handled it, taking so long to tell me.

December 13, 2012
Unprompted review
Rated 1 out of 5 stars

Latre delivery and very poor Service

I actually paid for next day delivery despite advertising it for free on their website. Even though I had even paid for next day delivery and ordered in the early morning, i found that it has not even left their stock room until 2 days later.

I requested a refund for the £4.99 delivery charge I had incured but was contiuously refused. I was told it was "out of their control" and that Hitari would not take responsability.

I was very disappointed with the late delivery as it was a gift for someone. But I was more disappointed with the way I was treated as a customer.

A very horrible experience and extremely poor service. Avoid at all costs.

May 23, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Bought my nephew Turtle Beach DX11 headset. They were the cheapest by far. Also excellent communication in emails telling me receipt of payment and dispatch. Very impressed that I got an email with a 1hr time window of delivery and it came exactly in that time. Couldnt ask for better service.

November 18, 2011
Unprompted review
Rated 4 out of 5 stars

Good communication, perfect product.

I bought a Wii and associated accessories from this trader. Everything went smoothly with a single glitch that a couple of days after my purchase (when I was eagerly awaiting my item) I was informed that they dont have the item in stock at that point and are expecting it within a couple of days. Not a major problem as such but we had already invited a few kids over the weekend to play together Wii games etc. The trader assured us that it will reach us by the weekend and good news is that it did and we had a much funfilled time.
So yes, overall I am satisfied with the transaction that I did with Hitari Trade.

March 9, 2011
Unprompted review
Rated 5 out of 5 stars

Great Product, Great Service A*******

Product was clearly described and reasonably priced. Communication was superb and I knew exactly where and when to expect the items. When the items arrived they were well packed and exactly as described.
No problems at all with this trader I would recommend to anyone. A********************************

March 7, 2011
Unprompted review

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